Systems Support Engineer
Slough, Berkshire, South East, United Kingdom
Pilgrims Europe
support revenue growth and operational efficiencies. The role is responsible for providing first-line support to our users for our business systems applications SAP Business One, 8x8 Contact Centre, Adobe Commerce and Microsoft Power BI. The role will manage communication between the wider Business Systems team, Pilgrims IT Shared Services teams to resolve user issues. The role will be … on impact and urgency, escalating tickets to developers and/or third-parties Provide assistance to our users for our business systems, including SAP Business One, 8x8 Contact Centre, Adobe Commerce, and Microsoft Power BI reports Managing the communication between the Business Systems and users Proactively identify common themes and issues from user requests and feed this back to More ❯
Employment Type: Permanent
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