Customer Renewals Associate (Entry Level Retention)
- Hiring Organisation
- IRIS Software Group
- Location
- Slough, Berkshire, United Kingdom
- Employment Type
- Permanent
customers enjoy a seamless renewal experience. This is an excellent opportunity for someone early in their career who enjoys organisation, administration, customer service, and working as part of a collaborative team. You'll play an important role in keeping renewal activities on track while developing valuable commercial … Monitoring workflow queues and highlighting urgent items, overdue tasks, and cases requiring escalation. Maintaining organised records, tracking outstanding actions, and supporting internal reporting activities. Working closely with colleagues across Renewals, Sales, Customer Success, and Revenue Operations to support efficient customer handovers and operational consistency. Reviewing and managing "on hold ...