1 to 25 of 33 Customer Engagement Jobs in Slough

where we all win with precision. Job Description Your Career As a Senior Director, Account Health Management, you will be a key leader within the Palo Alto Networks Global Customer Service (GCS) organization, responsible for leading the Account Health Team across EMEA. This high-impact role will focus on driving customer engagement and excellence for Palo Alto … Networks' most strategic customers. The Account Health Team comprises Service Delivery Leaders and Customer Success Managers. This team collectively acts as the Voice of the Customer, managing post-sale services engagements for these top-tier clients, leading services engagements to deliver value by driving adoption and consumption across the Palo Alto Networks’ Security platform. Your role will involve … a strategic mindset and the ability to effectively communicate and influence at senior levels, both internally within the organization and externally with customers. This includes engaging closely with key customer stakeholders such as CISOs, CIOs, CTOs, and leaders from security, network, cloud, and security operations teams within the world’s largest and most well-known organizations. You will also More ❯

us at www.monotype.com. Who do we need? As the first point of contact with prospective customers, the Associate Mid Market Sales Representative has full responsibility for delivering a positive customer experience that will set the stage for continued engagement and growing interest in Monotype’s type, technology, and expertise. The Associate Mid Market Sales Representative will interact with … technologies. This individual will have responsibility for a set of personal goals that may include revenue targets, conversions from lead to opportunity, trial commitments, etc. Integrity, exceptional communication and customer engagement skills, hard work, a flexible mindset open to learning and adapting, and an internal drive to succeed are foundational in the success of this role. Another important … follow-up. Cold-call prospects generated from internal marketing programs, or accounts identified for Inside Sales coverage. Support field Account Managers with contracts and other administrative tasks. Answer existing customer queries and spot opportunities for future sales. Set up and deliver sales presentations, product/service demonstrations and other sales engagements. Retrieve customer feedback and share insights of More ❯

Business Development Representative at Iterable (View all jobs) London Office setting, 5 days. Iterable is the top-rated AI-powered customer engagement platform that helps organizations like Redfin, Priceline, Calm, and Box to activate customers with joyful interactions at scale. With Iterable, organizations drive high growth with individualized, harmonized and dynamic communications that engage customers throughout the entire … the right time. Iterable’s data engine, ease of use, and flexible and open architecture makes it the best platform to close the data activation gap by bringing together customer data, ability to design the experiences, deliver them and optimize them. All in one platform. We’ve surpassed $200M in ARR and have raised more than $230M from top … from over 50 countries around the world rely on us to captivate their many millions of users. Iterable helps brands unlock growth in the digital era by enabling joyful customer experiences with individualized communications based real-time behavioral data, harmonized cross-channel communications based on customer lifecycle, and dynamic always-on journeys that adapt to customer signals. More ❯

hybrid working. The role Reporting directly to the Sales Director and liaising closely with your colleagues in the UK and globally, you’ll be focused on expanding our EMEA customer base by identifying and winning new business customers. Duties: Driving new business opportunities within the EMEA region and securing contracts with new customers against your targets Driving the entire … sales cycle from initial customer engagement to close Managing pipeline coverage to generate own leads in addition to those provided through daily prospecting via email, LinkedIn and phone Consulting with prospects about business challenges and requirements around cybersecurity Maintaining a high level of relevant domain knowledge and having meaningful conversations with prospects Drafting and delivering winning proposals, working … with our technical team where required to address customer requirements Reporting on sales activity and ensuring the CRM (Salesforce) is maintained daily with new business activity, keeping detailed notes on prospect and customer interactions Providing feedback and ideas on ways to decrease the sales cycle, enhance sales, and improve company brand and reputation Conducting all sales activities with More ❯

of the brand. This commercial role exists to drive the online presence and performance of the portfolio of The Lakes Distillery brands, optimising the website to ensure a seamless customer experience. This role involves managing online sales and distribution while ensuring compliance with alcohol regulations. It includes optimising digital platforms, driving customer engagement, and using data analytics … each of the brands. Collaborate with relevant teams internally to implement respective communications plans and trading strategies, in particular working alongside digital marketing & brand managers, warehouse & supply chain, and customer service executives. Devise & manage CRO & UX testing roadmap for continuous innovation. Responsible for legal compliance, GDPR, & smooth installation of 3rd party modules & apps. Manage web development agencies & budget. QUALIFICATIONS … Wordpress & other CMS platforms as well as with proficiency in Google Analytics & reporting software. Experience in omni-channel retail models. Strong data analysis skills, specifically related to web traffic, customer engagement & conversion rates. Entrepreneurial mindset. Excellent communication skills to manage multiple, cross-functional stakeholders. International experience advantageous but not essential. Passion for technology and digital media, with up More ❯

About Odicci Odicci is a gamification platform helping some of the world’s most exciting brands bring customer engagement, CRM, and loyalty strategies to life. From ASDA to SEPHORA and JD Sports, we work with brands that want to create meaningful, measurable customer experiences — and we are growing fast. We are offering a unique opportunity for a … across existing and new business opportunities. What You Will Do Support the commercial team in identifying and developing new business opportunities Research prospects and map out contacts within existing customer accounts Assist in building outreach campaigns (emails, LinkedIn, follow-ups) to start conversations and book meetings Help prepare presentations, reports and materials that support sales and client engagement … and eager to take initiative Must be eligible for a 12-month university-accredited internship What You Will Gain Real exposure to the fast-paced world of SaaS and customer engagement The chance to contribute to projects with global brands A structured learning experience with space to grow professionally Bonus at the end of the internship based on More ❯

Dynamics 365 CE Programme Manager (Contract) Location: London/Hybrid Contract: Outside IR35 WeDo Tech has partnered with a client to support their Microsoft Dynamics 365 Customer Engagement roll out to modernise client management, sales processes and data visibility, and requires an experienced Programme Manager to take the lead. This role will oversee the full delivery of Dynamics … Coordinate internal business teams, IT stakeholders and external partners to ensure alignment with strategic goals. Oversee data migration, integrations and reporting solutions within the D365 CE environment. Drive user engagement, training and long-term adoption to maximise platform value. Skills & Experience Strong track record leading Dynamics 365 Customer Engagement transformation programmes. Deep understanding of D365 CE functionality More ❯

OVERVIEW We are super excited to be partnering with one of the largest global lifestyle brands at a pivotal stage in their data journey. As they bring CRM and customer insight capability 'in house' and roll out a new customer data platform, this role will be central to shaping how data science is delivered, working closely with Data … looking for a passionate and experienced Senior Data Scientist/Manager to lead personalization efforts within their CRM ecosystem. You’ll develop predictive models and recommendation systems that enhance customer engagement across global markets. THE ROLE Lead development of machine learning solutions for CRM personalization. Build and optimize recommendation engines using neural networks and deep learnings, incorporating product … embeddings and other advanced features to improve relevance and performance. Collaborate with CRM and regional marketing teams to align with campaign goals and customer segmentation strategies Own the full ML lifecycle—from model design to deployment and monitoring. Partner with engineering and data teams to ensure scalable solutions. Continuously monitor and improve model performance using data insights and feedback. More ❯

Solution Consultant Past experience in : Project Managment, 3rd Line Support, Sales Engineering, Pre-Sales, or Implementation, or Customer Success is ideal. Location: If in London, hybrid. If 2 hours away from London then this can be remote Territory: UK&I, Benelux, DACH Industries: Financial Planning, Reporting & Analytics Software Compensation: £60-70K + bonus About the Business This high … teams. You will design and deliver tailored product demonstrations, support RFP and RFI responses, and translate complex business requirements into effective software solutions. The role offers a blend of customer engagement, technical expertise and commercial influence – ideal for someone who enjoys working across both business and technology functions. Key Responsibilities Deliver tailored product demonstrations and workshops addressing specific … customer pain points Partner with Account Executives throughout the sales cycle to shape solution design and technical strategy Support RFP and RFI processes with accurate and well-presented technical responses Collaborate with Product, Marketing and Customer Success teams to refine demos, collateral and messaging Stay informed on FP&A trends, SaaS innovation and evolving customer requirements Develop More ❯

AI Solutions Specialist -Presales Salary + Benefits to be discussed over a call London - Hybrid Options Available Are you passionate about how AI can transform customer engagement? We’re looking for a creative, commercially minded AI Solutions Specialist to join a fast-growing European leader in digital CX transformation. This is an opportunity to shape the future of … intelligent customer interactions for some of the world’s most recognized brands. As an AI Solutions Specialist , you’ll sit at the intersection of technology, business strategy, and customer experience. You’ll help enterprise clients understand how Conversational AI, Generative AI, and automation can unlock measurable value across their contact centres and digital channels. 🌍 What You’ll Do … Azure, or Google Cloud. Integration: APIs, microservices, middleware. Data: Advanced analytics and reporting tools. 🎓 Preferred Experience & Certifications Background in Presales, Solutions Consulting, or Technical Architecture. Experience in AI-enabled customer experience transformation. Degree in Computer Science, AI, or related field (or equivalent practical experience). Cloud, AI/ML, or CX vendor certifications (AWS/Azure/GCP, Genesys More ❯

ambitious and commercially hands on CRO to play a key role in shaping our future growth journey. As the Market Lead for Housing, you will spearhead market strategy, sales, customer engagement, and product positioning for innovative digital solutions tailored to the Housing industry. You will be responsible for all housing revenue streams, driving growth, identifying market opportunities, and … with the evolving needs of housing providers and local authorities. Key Responsibilities Market Strategy & Growth Develop and execute go-to-market strategies for housing tech products. Identify emerging trends, customer needs, and competitive landscape. Lead market segmentation and targeting efforts. Stakeholder Engagement Build and maintain relationships with housing associations, councils, and tech partners. Represent the company at industry … development. Sales & Commercial Leadership Lead sales teams with strategic insights, bid development, and client engagement. Accountable for new name, renewals, upsell and cross-sell for care products. Responsibility for customer management and retention Ownership of housing revenue, both ARR and services. Support the CRO in pricing and value proposition strategies for care Monitor KPIs and market performance metrics to More ❯

have full responsibility for the evolution of a new consumer-facing online competition product and a dedicated development team to deliver it. You Will: Develop new features that drive customer acquisition, retention and revenue growth. Build the product roadmap to create an exceptional customer experience. Subscription business Acquire an intimate knowledge of this market, understand competitor initiatives and … stay ahead of the game. You’ll have a strong focus on customer engagement and data-driven decision-making. You’ll have a dedicated CRM manager and data analyst to provide insights and data. You will also have a dedicated technical development team to deliver your product initiatives. You’ll optimise the product for both short and long … on a day-to-day basis. The ideal candidate: A background in developing website and app products and services. Strong UX instincts with the ability to create intuitive, engaging customer journeys and a good eye for design - a flair for creating great user experiences. A data-driven mindset—comfortable using analytics - and working with data analysts and CRM managers More ❯

you’ll play a pivotal leadership role. You’ll be responsible for accelerating our UK market presence, leading a dynamic sales team, and ensuring strong collaboration across Product, Marketing, Customer Success, and Finance. This is a unique opportunity to combine strategic leadership with hands-on commercial execution in a fast-growing, high-impact organisation. You’ll be part of … intake, and key performance targets across direct and partner sales. Team Leadership: Lead, mentor, and inspire the UK sales team — fostering a culture of performance, accountability, and collaboration. Strategic Customer Engagement: Personally drive a select number of key and enterprise accounts, building deep, long-term customer relationships. Cross-Functional Collaboration: Work closely with Marketing, Product Management, Customer More ❯

scale, thrive in driving innovation, have a solid background in cybersecurity sales, and a deep understanding of security solutions. They will have a proven track record of developing strong customer relationships and executing strategies that support rapid expansion and success. This role requires a strategic thinker who excels in collaboration with internal teams, engages effectively with customers, and drives … sale of complex solutions. You will report to the District Sales Manager. Your Impact Join the fastest growing team where experience meets cutting-edge solutions Build and cultivate strong customer relationships, driving business growth within the region Partner with the core sales team to align customer strategies and engagements with AIRS business objectives Take full ownership of leading … sales presentations and pitches; while translating complex technical cybersecurity solutions into clear business value propositions for customers Collaborate closely with cross-functional teams, including sales engineers, to provide tailored customer-centric solutions Partner with Alliances to develop joint strategies, enhance customer engagement and deliver innovative solutions for existing and prospective clients Travel domestically as needed to meet More ❯

global technology leader, is seeking a Product Manager to join their strategic team in London. This is a fantastic opportunity to contribute to high-impact product initiatives and drive customer-centric innovation across digital platforms Responsibilities Deliver full components of strategic projects with minimal guidance Translate customer and market needs into actionable product requirements Support product strategy execution … working cross-functionally with stakeholders and technical teams Ability to work independently with minimal guidance Proven track record in product strategy and market analysis Desired Skills Proficiency in stakeholder engagement and consultative communication Experience in opportunity and pipeline management Understanding of customer engagement and sales strategy Situational leadership and operational excellence Familiarity with tools such as BFM More ❯

promotional plans to deliver against sales KPI’s (revenue & volume). Obtain trust and foster deep relationships with key decision makers to increase brand consideration. Manage day-to-day customer engagement, resolve challenges and ensure business continuity. Regularly report on sales progress and account development including key actions to drive sales. Acquire a systematic understanding of partners ongoing More ❯

scale, thrive in driving innovation, have a solid background in cybersecurity sales, and a deep understanding of security solutions. They will have a proven track record of developing strong customer relationships and executing strategies that support rapid expansion and success. This role requires a strategic thinker who excels in collaboration with internal teams, engages effectively with customers, and drives … revenue growth by selling complex solutions. Your Impact Join the fastest-growing team where experience meets cutting-edge solutions Build and cultivate strong customer relationships, driving business growth within the region Partner with the core sales team to align customer strategies and engagements with Cortex and Cloud business objectives Take full ownership of leading strategic sales campaigns and … sales presentations and pitches while translating complex technical cybersecurity solutions into clear business value propositions for customers Collaborate closely with cross-functional teams, including sales engineers, to provide tailored customer-centric solutions Partner with Alliances to develop joint strategies, enhance customer engagement, and deliver innovative solutions for existing and prospective clients Travel domestically as needed to meet More ❯

will act as a strategic and trusted advisor to enterprise clients, helping them unlock the full potential of Uniphore’s AI platform. You’ll drive solutioning and innovation across customer engagements, turning complex business challenges into AI-powered opportunities. Key Responsibilities Lead technical discovery sessions to understand client objectives, data environments, and AI readiness. Design and deliver impactful AI …/LLM-powered solutions aligned with customer goals and industry best practices. Translate technical capabilities—particularly around Generative AI and LLMs and Uniphore’s Platform—into compelling business outcomes. Partner closely with Sales, Product, and Engineering teams to ensure scalable, client-centric solutions. Continuously monitor AI advancements and translate insights into strategic recommendations. Support customer enablement through workshops … Acumen Ability to contextualize solutions within specific industries (e.g., telecom, BFSI, healthcare). Experience aligning AI use cases to measurable business value (e.g., cost savings, efficiency, CX improvement). Customer-Facing Skills Exceptional communication and storytelling abilities—comfortable with both C-level conversations and deep-dive technical workshops. Strong documentation and presentation skills, with a knack for simplifying complex More ❯

hybrid role so you will be required to attend the London office one day a week and for team meetings Skills and experience Proven experience in email marketing or customer engagement roles, preferably for a digital platform Proficiency with email marketing platforms eg Hubspot, Mailchimp, Intercom or similar tools A data driven mindset with experience in analysing performance … metric and optimising campaigns A creative flair, including strong copywriting skills with a focus on clarity, engagement and personalisation Excellent project management, communication, listening and negotiation skills The ability to manage multiple projects and relationships simultaneously, ensuring timely execution while working both independently and collaboratively as part of a team The ability to work under pressure when required and More ❯

to drive growth and enhance the adoption of our flood forecasting solutions. This role will work closely with the Marketing and Product teams to ensure that partnerships align with customer needs, driving mutual value and long-term collaboration. Key Responsibilities: Partnership Development & Strategy Identify, engage, and develop strategic partnerships with key industry stakeholders. Develop tailored partnership strategies to align … with business growth objectives. Work closely with internal teams, including Sales, Marketing and Product, to ensure partnerships drive commercial and customer success. Relationship Management & Growth Manage and nurture relationships with existing partners to ensure long-term success. Establish strong collaboration with insurance providers, commercial clients, and industry bodies. Act as the key point of contact for partners, ensuring their … needs are met while driving business value. Commercial Expansion & Value Creation Work alongside the Senior Customer Success Manager to align partnership initiatives with customer success goals. Identify co-marketing, co-branding, and revenue-sharing opportunities within partnerships. Ensure our solutions are integrated into partner ecosystems in a way that benefits both Previsico and its clients. Strategic Insights & Market More ❯

events business, recognised for delivering world-class exhibitions, conferences, and live experiences. With a strong commitment to digital transformation, it is investing heavily in its data strategy to enhance customer engagement, streamline operations, and unlock new commercial opportunities. The Role The organisation is seeking an experienced Data Project Manager to lead the delivery of data and system integration More ❯

guide deployment efforts, ensure seamless integration within client environments, and craft sustainable, scalable system architectures. You will also play a key role in setting the strategic direction of our customer engagements, providing technical leadership, and driving innovation in the application of our Gen AI platform. We are looking for a professional with a strong grasp of system architecture, particularly More ❯

Managed Services Providers in the UK&I education market. With an aim to expand presence with multi-academy trusts, schools, colleges, and universities. Utilising market research, competitive analysis, and customer engagement strategies to secure new customer opportunities. In addition, you will also be responsible for: - Account Management & Relationship Building SMB/Enterprise Networking Solutions Education Market Focus More ❯

ambitious and technically minded graduates to join their dynamic Applications Engineering team . This is an opportunity to work on cutting-edge projects that transform how businesses communicate, enhance customer engagement, and enable mass personalization through the power of technology and AI. You will be part of a collaborative global development environment that designs, builds, and maintains world … Developer , you’ll work across the full software development lifecycle — from concept to deployment. You’ll play a pivotal role in creating innovative solutions that drive digital transformation and customer excellence. Key Responsibilities Develop and maintain applications using C# , .NET , JavaScript , React , TypeScript , and SQL Server . Participate in Scrum processes to deliver high-quality, customer-focused features. More ❯

of the top ten largest value-added resellers in the UK. Today, they are an independent UK company with full geographic coverage, and our skilled workforce serves a diverse customer base across the public and private sector. They have won awards for their ability to help organisations and users achieve more with technology. They specialise in realising individual ambitions … and stay up to date with HP product developments. Champion strategic HP programmes and initiatives. What We’re Looking For: HP Product Sales Specialist Essential: Strong communication, negotiation, and customer engagement skills. Familiarity with partner portals and quoting tools. Educated to Level 3 (A Levels or equivalent). A proactive, motivated attitude and a strong work ethic. Desirable More ❯