19 of 19 Customer Insight Jobs in Slough

Location(s): London, Amsterdam, or Madrid (with flexibility) Reports to: VP, Data & Analytics Visa Sponsorship: Location dependant A high-growth, customer-facing digital business is redefining its industry through data-driven innovation, modern design practices, and world-class customer experience. As part of this transformation, Good Maven … ground up. You'll transform a nascent function into a strategic partner across Product, Design, Marketing, and Data, influencing product direction, marketing strategy, and customer experience. We're looking for a hands-on, resilient research leader who can move between strategy, execution, and team-building, and who thrives ...

Customer Success Manager Location: remote (only within the UK) Salary: up to £85,000 About the role As a Customer Success Manager, you'll own a portfolio of enterprise customers and lead the full lifecycle - from onboarding and implementation through to adoption, value realisation, renewal and growth. … trusted advisor, delivery lead and problem solver, running customer-facing projects that combine platform implementation with our Data Transformation Services (DTS). You'll work closely with Product, Engineering, Sales and Delivery teams to ensure customers achieve measurable outcomes and long-term success. This is a hands-on, high ...

solution delivery experience, bringing deep technical and functional expertise across the Dynamics 365 ecosystem. The ideal candidate has led end-to-end implementations across Customer Insights, Customer Service, and Sales, with a proven ability to architect scalable, secure, and data-driven customer engagement solutions. You will … solution architecture, guide design decisions, and oversee technical delivery across complex multi-cloud environments. Responsibilities include defining architecture for Customer Insights, designing data models and segmentation strategies, integrating Azure services, establishing governance frameworks, designing Sales and Service processes, and optimizing AI-driven customer analytics. You will also lead ...

Lead and scale a Customer Success function that helps world-class retailers unlock value from a world class ecommerce/logistics platform. The Company Award-winning digital checkout software, driving optimum eCommerce operations and retail logistics Trusted by 1,500+ major brand including Macy's, Gap and Selfridges … business with a collaborative, agile culture and a clear mission to shape the future of retail logistics The Role Own and lead the full customer lifecycle, from onboarding and activation through renewals, expansion and enterprise relationships Build structure, processes, KPIs and playbooks that bring clarity and consistency to Customer ...

greenfield opportunity to for a Senior Mobile App Product Manager to join a high-performing cross-functional team working on a 0–1 customer-facing mobile-first product with significant scale and ambition. The Senior Product Manager (Mobile Apps) will: Own and deliver the mobile app roadmap across … Android. Lead backlog prioritisation focused on customer experience and commercial impact. Work closely with engineering, design, and data teams in a continuous delivery environment. Translate business and customer needs into clear, actionable tickets and acceptance criteria. Use customer insight, experimentation, and A/B testing ...

They're looking for a Senior Digital Strategist to help shape outstanding digital experiences across websites, apps, intranets and portals, all driven by deep customer insight and connected data. What They Do This agency specialises in building exceptional digital platforms, but their real strength lies in connecting every … Doing As a Digital Strategist, you will Lead strategy across major digital transformation and experience design projects Define and deliver data-led customer strategies across web, mobile, intranet and portal ecosystems Collaborate with UX, technology, data and client teams to shape cohesive, personalised experiences Translate customer data, platform ...

LIS. We're rapidly growing and looking for another important piece of the puzzle. Is it you? As a Customer Success Manager, you will act as a strategic advisor to Shield's customers, guiding them to achieve measurable business outcomes and maximize the value of the Shield platform. … compliance goals into real results - driving risk reduction, operational efficiency, and regulatory confidence. Your role includes sharing relevant product updates and best practices, capturing customer insights to inform Product and R&D, and ensuring every interaction strengthens trust and impact. This position is based in London and reports ...

team. This is a rare, high-impact role, reporting directly to the CTO, and suited to someone who blends strategic product leadership with deep customer understanding and a passion for building meaningful, outcome-driven products. If you're an experienced product leader looking for a role that offers genuine … outcomes Partner closely with engineering, design, and commercial teams Become the internal expert for your product domain, guiding decisions across the business Build strong customer insight and turn it into product direction Drive portfolio performance, product quality, and user experience Support the full lifecycle from discovery to launch ...

create APIs and observability infrastructure. Working closely with our Data Scientists, you will also implement novel frontend components to visualise data and support customer insight generation and decision-making. Skills Outstanding Python, FastAPI, asyncio and Postman/Insomnia Strong Git, Docker, Kafka, Kubernetes and Azure/AWS/ ...

optimise dashboards or tweak models that already exist. This one asks a different question. How should AI and machine learning shape the future of customer insight? We're partnering with a game changing SaaS business operating at the intersection of AI, AdTech, and MarTech, with teams and customers … access. It's intelligence, creativity, and direction. You're being brought in to: Define how AI and ML are applied across customer data, not just execute pre-written ideas Influence product direction using predictive, prescriptive, and generative models Help shift the business from insight reporting to intelligence ...

intersection of AI, AdTech, and MarTech, with teams and customers across the UK, USA, and Europe. The product is built on deep consumer insight and complex data and we're looking for a Lead Product Designer/IC who will RAISE THE BAR for product design across the platform. … design leader without becoming a people manager. This role is about: Owning end-to-end product design across complex, data-heavy workflows Turning customer insight and AI-driven outputs into intuitive, usable experiences Partnering closely with product and engineering to influence what gets built and why Defining design ...

lead the digital transformation strategy across all brands. Technology Strategy & Leadership Develop and execute a cohesive group-wide technology strategy - modernising systems, processes, and customer-facing platforms. Serve as a member of the senior management team, contributing to overall strategy. Systems, Infrastructure & Operations Oversee all technology operations, including infrastructure … security of all systems across the group. Manage third-party technology partnerships, vendors, and outsourced services (budget and contracts) E-commerce, Retail Tech & Customer Experience Drive innovation across e-commerce platforms, POS systems, CRM, PIM, DAM, and omnichannel customer experiences. Evaluate and implement emerging technologies that enhance retail ...

actionable insights. In this role, you'll work across our web and mobile products to define and track key metrics, build dashboards, and analyse customer behaviour to support product development. Using tools such as Google Analytics 360, Looker, and Snowflake, you'll ensure our teams have the data they … senior stakeholders, you'll translate measurement and analysis into clear, compelling stories that influence strategy and shape the products we deliver. Key Responsibilities Customer Insights: Analyse digital customer behaviour to understand how users interact with our products, generating insights that influence product strategy and decision-making. Data Visualisation ...

currently seeking a BA/Customer Journey manager (CJM) to work at a leading client of ours in their front office team This is a fantastic opportunity where you'll play a crucial role in product development by assisting the Product Owner (PO) and the feature teams in understanding … measuring and orchestrating Customer Journeys with a strong focus on technology. Alongside the Engineering teams, the CJM plays a key role in making sense of customer insights and factoring it into prioritisation approaches and design choices. The candidate must have a proven track record within financial markets ...

ideas become reality. We move fast. We build boldly. We execute with purpose. And we do it together. About the role As a Customer Success Representative, you'll own the day-to-day success, retention, and operational rhythm of a large portfolio of 200+ high-volume SaaS accounts using … customers engaged, supported, and confident in their use of our tool, so they stay and grow with us. You'll operate within our established Customer Success frameworks, using systems like HubSpot and our internal playbooks to manage touchpoints, monitor customer health, and resolve issues efficiently. You'll guide ...

Planning & Design: Take ownership of planning, designing (Features + wireframes), documenting new product features, working closely with stakeholders to define requirements and user flows. Customer Collaboration: Collaborate with Customer Success to gather and synthesize feedback, translating user insights into structured product requirements and feature suggestions. First-Line Support … understand and use new features. Who you are: Essential Skills & Experience: 2-4 years' experience working with B2B products Experience designing wireframes Experience transforming customer insights, analytics and feedback into user stories Experience researching and using AI tools to optimise internal workflows Able to guide prioritisation based on data ...

platform, they're building seamless, personalised financial experiences that rival digital leaders such as Zopa, Monzo, Starling and Revolut. Key Responsibilities: Gather and analyse customer insights, market trends, and competitor data Translate findings into clear opportunities and propositions Write clear, concise user stories to guide development Prioritise and refine … Candidates must have Fintech experience): Experience in product management, business analysis, or related roles within Fintech Strong analytical skills with the ability to interpret customer and market data Excellent communication and organisational skills Proactive, solution-oriented mindset with attention to detail If this sounds like you, pop your ...

Title: Manual Tester – D365 Customer Insights Duration: initial 1 year contract Workload: Full-time hours Setup: Inside IR35 Contracting (Daily rate/Umbrella) Location: London, 3 days onsite, 2 days remote We are seeking an experienced Manual Tester to ensure high-quality delivery of Microsoft Dynamics 365 Customer … standards. Key Responsibilities: Develop and document comprehensive test cases using Squash or similar tools, covering functional and edge scenarios. Perform manual testing of D365 Customer Insights solutions and report defects using appropriate tracking systems. Prepare detailed test documentation and secure stakeholder sign-off. Work closely with development and business ...

products Translate complex technical requirements into clear specs, stories and deliverables Partner closely with engineering on discovery, planning and delivery Support sales calls, gather customer insights and champion customer-driven development Role Requirements: Proven experience owning technical products end-to-end Strong hands-on Infrastructure and hardware engineering ...