3 of 3 Problem Management Jobs in Slough

About the role QCIC is seeking an experienced and independent Project Manager to assist in project and problem management for a large blue-chip UK based client. The successful candidate will coordinate and direct all facets of the problem management effort, including bringing the right teams, tools, and information together. You will effectively drive the execution … Project Manager and act as part of the team who are the client’s primary representative for any given project/problem. Key responsibilities are listed below: Budget & Schedule Management : QCIC has full budgetary and schedule accountability for many client projects. The PM will be expected to review and revise the management strategies for commercial delivery responsibilities, including … conformance to a range of project reporting requirements whilst liaising with the Senior Project Manager around these. Vendor Management : The PM will be expected to review and assist with the management of successful vendor/s under existing contractual terms. This will include all aspects of cost, schedule and quality management required to successfully deliver the project. More ❯

standards. Key Responsibilities Deploy, configure, and support end-user hardware: PCs, laptops, mobile devices, printers, and peripherals. Install and support operating systems and productivity software. Adhere to IT Service Management (ITSM) processes including asset, change, incident, request, problem, and project management to meet service levels. Provide on-site IT support and assist in resolving broader technical issues. … Contribute to root cause analysis and long-term problem management. Act as a key point of contact between IT and users, promoting standards, improving user satisfaction, and sharing best practices. Ensure compliance with company policies on ethics, data protection, information security, and HR, protecting both physical and information assets. Skills & Experience Required Education: Associate degree or high school diploma … IT infrastructure: networks, servers, storage, phone systems Familiarity with manufacturing IT equipment (barcode scanners, RF scanners, industrial PCs, specialist printers) Understanding of cybersecurity principles Soft Skills: Strong troubleshooting and problem-solving ability Ability to adapt to complex, fast-moving IT environments Knowledge of ITSM processes: Asset, Incident, Request, Problem, and Change Management More ❯

the best results. We work with a varied range of clients and partners to bring leading-edge solutions to organisations delivering optimal return on investment. To us every client problem is heard and understood by our entire team, and that is how we deliver tailored solutions with true passion and consideration. Our success is due to our amazing teammates … to deliver client success. Work within ISO 27001/27018, ISO 9001, and ISO 14001-aligned environments. Ensure adherence to ITIL v4-aligned processes for incident, request, change, and problem management. Provide professional, client-focused communication and service delivery. Quality Measures Your performance will be measured against the achievement of targets, against the objectives and responsibilities listed above, and More ❯