10 of 10 Customer Engagement Jobs in Solihull

Digital Analytics Lead - CRM

Hiring Organisation
The Norton Motorcycle
Location
Solihull, West Midlands (County), United Kingdom
Salary
£ 60 K
drive the analytics, measurement, and insights agenda across our global CRM ecosystem.This is a highly strategic role at the intersection of data, customer engagement, marketing effectiveness, and business growth. You'll transform customer signals into actionable insights, helping the organisation make smarter decisions across the entire customer journey while ensuring the customer remains at the center of every interaction.Working closely with Marketing, Sales, CRM, and Business leaders, you will build a data-driven culture that optimizes engagement, conversion, personalisation, and customer lifetime value.Duties/Responsibilities:CRM Analytics StrategyDefine and evolve signal-based ...

Enterprise Architect - PLM Software

Location
Metropolitan Borough of Solihull, England, United Kingdom
Lifecycle Management (PLM) software. Position Overview As an Enterprise Architect supporting the Marine Design solutions portfolio, you will provide senior architectural leadership across major customer programmes. You will own the end-to-end architecture, ensuring customer strategy, digital transformation goals and Siemens solutions remain aligned. A key part … role is to de-risk the solution by focusing on customer value, technical fit, programme dependencies and future product alignment. Working with customer stakeholders, Business Development, Solution Architects, PMO and delivery teams, you will define the architectural vision, shape long‐term roadmaps and ensure delivery stays aligned ...

Head of Digital Product

Hiring Organisation
Gymshark
Location
Solihull, West Midlands (County), United Kingdom
Salary
£ 55 K
experiences. You’ll also enhance product discovery and differentiation via search, merchandising, content management, and personalised engagement. Additionally, you'll lead initiatives that strengthen customer relationships, loyalty, and omni-channel experiences while evolving our Training App to deepen community engagement.WHAT YOU'LL BE DOING:Define and execute the Digital … eCommerce product strategy, ensuring customer-centric innovation that drives engagement and revenue.Actively support the team in translating strategic objectives into executional roadmaps, ensuring high-velocity testing, iteration, and optimization.Own and evolve the value proposition for Gymshark's digital channels, balancing customer needs with business objectives.Act ...

Head of Digital Product

Location
Metropolitan Borough of Solihull, England, United Kingdom
experiences. You’ll also enhance product discovery and differentiation via search, merchandising, content management, and personalised engagement. Additionally, you'll lead initiatives that strengthen customer relationships, loyalty, and omni-channel experiences while evolving our Training App to deepen community engagement. WHAT YOU'LL BE DOING: Define and execute … Digital eCommerce product strategy, ensuring customer-centric innovation that drives engagement and revenue. Actively support the team in translating strategic objectives into executional roadmaps, ensuring high-velocity testing, iteration, and optimization. Own and evolve the value proposition for Gymshark's digital channels, balancing customer needs with business ...

PreSales Technical Account Manager - Processing Industry

Location
Metropolitan Borough of Solihull, England, United Kingdom
daily lives are being conceived and manufactured using our Product Lifecycle Management (PLM) software. Key Responsibilities: As a Technical Account Manager, you'll drive customer success and business growth by building and maintaining strategic relationships with key accounts. You will focus on customers within the process industry in sectors … like Pharmaceuticals. Cosmetics, Consumer Packaged Goods & Retail and Food Industry 1. Strategic Customer Engagement & Relationship Building: Develop and nurture strategic relationships with key accounts, acting as a trusted technical advisor to understand their business objectives, challenges, and future architectural vision. Work collaboratively with sales, services, and product teams ...

PreSales Solution Consultant - Electronics Industry EMEA

Location
Metropolitan Borough of Solihull, England, United Kingdom
lead PreSales activities to drive software sales specifically for our MOM/MES portfolio, focusing on acquiring new customers and expanding existing electronic accounts Customer Engagement & Needs Assessment: Engage with customers and prospects to gather business and technical requirements, analyze market trends and existing IT infrastructure, identifying solutions … addressing customer needs to support sales efforts. Solution Demonstration & Positioning: Apply expertise in customer business needs, engineering/manufacturing processes, and industry standards to prepare and deliver compelling demonstrations of proposed software solutions, applying both customized and standard materials. Essential Communication: Articulate how our software solutions address customer ...

Backend Developer (Azure)

Hiring Organisation
Amtis Professional Ltd
Location
Birmingham, Solihull, West Midlands (County), United Kingdom
Employment Type
Contract
Contract Rate
£425 - £475/day OUTSIDE IR35
Auth0 — authentication flows, token validation, and secure API integration. D365/FinOps integration — OData API, entity model, and data export patterns. Microsoft Dynamics 365 Customer Engagement (CE) — familiarity with CE configuration, customisation, or development. A significant portion of the broader programme work will be delivered ...

Network Security Engineer

Hiring Organisation
Amtis Professional Ltd
Location
Solihull, West Midlands (County), United Kingdom
Employment Type
Permanent
Salary
£44000 - £47000/annum Fully Remote Working
wants to grow into a Cyber Focussed Architecture position over time delivering a range of network and security focused projects across our clients customer base. This role will suit someone who is a current network engineer with 3-5 years experience and wants to move into a career … project delivery. This is a UK based remote role, offering flexibility while still providing the opportunity to collaborate in person through periodic meetups and customer engagements. PLEASE NOTE YOU MUST E BASED IN THE UK AND HAVE FULL RIGHT TO WORK WITHOUT SPONSORSHIP Key Responsibilities Project & Technical Leadership Lead ...

Enterprise Client Account Director

Location
Metropolitan Borough of Solihull, England, United Kingdom
small portfolio of complex enterprise accounts. You’ll build trusted relationships with senior and executive stakeholders, develop a deep understanding of each customer’s business and ensure they maximise the value of the Pinewood.AI Automotive Intelligence Platform and our growing portfolio of AI solutions. You’ll work closely with … identify opportunities to increase platform adoption, introduce additional products and capabilities, and build strategic account plans that support retention, revenue growth and measurable customer outcomes. Working closely with Delivery, Product, Support, Sales and other teams across Pinewood.AI, you’ll act as the senior internal voice of the customer ...

Technical Application Support - Lubricants, Oils, Additives

Hiring Organisation
Glen Callum Associates Ltd
Location
Solihull, West Midlands, United Kingdom
Employment Type
Permanent
Salary
£50,000
fuel additive technologies. This is a highly visible and influential technical position, acting as the critical link between Product Development, Sales, Marketing and Customer channels across multiple automotive sectors. You will provide expert guidance on product selection, application suitability, technical troubleshooting and performance optimisation, helping customers and colleagues maximise … specifications and applications. Investigating Technical Product issues, diagnosing root causes and recommending effective solutions. Supporting product positioning through delivering Technical Presentations , onsite training and customer engagement. Acting as a trusted technical resource across OEM , Distributor and end-user/Workshop Maintaining technical documentation and ensuring compliance with relevant industry ...