Customer Service Jobs in Solihull

9 of 9 Customer Service Jobs in Solihull

Customer Service Advisor (Customer Service Agent) x train into tech

Solihull, West Midlands, United Kingdom
Hybrid / WFH Options
Smart Sourcer Limited
Customer Service Advisor/Customer Service Agent Cross train into Tech Support Outstanding opportunity to join this fast paced, rapidly growing, Property Technology platform on a permanent basis providing software support as a Customer Support Advisor (no prior tech tech experience required). This software business provides the worlds leading technology platform for property management … and estate agencies and offers fantastic training and career development opportunities into software engineering, IT support, project management and testing. Were looking for outstanding Customer Service people with brilliant communications skills (verbal & written), a passion for Customer Service and a desire to learn, cross train and build a career in technology. Youll require the following skills … and experience: - 1+ years experience in a Customer Service role (e.g. call centre, retail, helpdesk, customer success) - Outstanding written and verbal communications skills - Experience resolving customer queries by phone, email and chat - Strong problem solving and critical thinking skills - Keen interest in tech and tech savvy - Able and keen to learn technology skills - Happy to work More ❯
Employment Type: Permanent, Work From Home
Salary: £26,000
Posted:

Customer Service Representative

Solihull, West Midlands, England, United Kingdom
Pareto
Customer Service Representative: Working for a company with a presence across Europe, you will act as the first port of call for new and existing partners, providing a first class service. This is a great the opportunity to get your foot in the door of a highly reputable energy company! The Role: As a Customer Service Representative you will be responsible for delivering an outstanding service, acting as the link between existing Partners and the Product team. The successful candidate will be a personable problem-solver who is resourceful and highly organised. Providing company solutions, you will communicate with customers over the phone and via email and cover everything from processing orders, providing quotations … troubleshooting and offering advice on company products. As a Customer Representative you will also provide customer feedback to the sales function and the technical teams, driving continual improvement to technology and internal systems that you use to manage process and assignments. What you get: A competitive basic salary £29k Mobile phone & laptop Full bespoke training Regular team social More ❯
Employment Type: Full-Time
Salary: £29,000 per annum
Posted:

Microsoft Dynamics 365 Developer - Omni Channel

Solihull, West Midlands, England, United Kingdom
Hybrid / WFH Options
Adecco
a fantastic opportunity to work on innovative projects while enjoying the flexibility of hybrid working.Key Responsibilities: Develop and customise solutions using Microsoft Dynamics 365 and Power Platform, including CRM, Customer Services, Sales, and Marketing modules. Collaborate with cross-functional teams to gather requirements and deliver high-quality solutions. Manage enterprise-scale Dataverse instances and ensure optimal performance. utilise tools … field, or equivalent relevant experience. Experience: Minimum of 5 years in Dynamics 365 and Power Platform development and customization. Technical Skills: Proficient in Dynamics 365 and Power Platform (CRM, Customer Services, Sales, and Marketing). Strong knowledge of C# .NET, JavaScript, HTML, and SQL. Familiarity with Azure Services. Demonstrable experience of Omnichannel implementation as part of a broader CRM … implementation, preferably having played a leading role on the Omnichannel side. Experience with omnichannel implementation for customer service and configuring Microsoft Field Service & IoT. Proven experience in migrating extensive datasets into Dataverse. Security Clearance:Candidates must hold or be able to obtain Security Check (SC) clearance to be successfully appointed for this role.Soft Skills:Excellent problem-solving More ❯
Employment Type: Contractor
Rate: £550 - £650 per day
Posted:

Dynamics 365 Developer

Solihull, West Midlands, England, United Kingdom
Hybrid / WFH Options
FDM Group
roleholder will be required to develop chatbots as well as a contact centre based on Dynamics with Co-Pilot IVRs. The ideal candidate will have knowledge in Azure Communication Service (ACS) and Event Grid. Playing a crucial role in designing, developing, and implementing solutions using Microsoft Dynamics 365. You will work closely with stakeholders to understand business requirements and … growth of the Serco Complex Case Management team capability About You Requirements Minimum of 5 years of experience in Dynamics 365 development and customisation Proficiency in Dynamics 365 (CRM, Customer Services, Sales and Marketing) Experience with Omnichannel for customer service is essential Strong knowledge of C# .NET, JavaScript, HTML, and SQL Proven experience with Power Platform (Power … Services Working with and within DevOps practices Understanding and managing enterprise size Dataverse instances Expert in tools and usage of XRM Toolbox Experience with configuring and maintaining Microsoft Field Service & IoT About Us Why join us? Career coaching and access to upskilling throughout your entire FDM career Initial upskilling pre-assignment that has been accredited by TechSkills Assignments with More ❯
Employment Type: Contractor
Rate: £60,000 - £70,000 per annum
Posted:

1st line helpdesk

Knowle, Solihull, West Midlands, England, United Kingdom
Hybrid / WFH Options
Charles Peters
Permanent Salary: £25,400.00 -£26,000.00 per year Benefits: Company pension Work from home Schedule: Monday to Friday Supplemental pay types: Bonus scheme Education: GCSE or equivalent (preferred) Experience: Customer service: 1 year (preferred) Technical support: 1 year (required More ❯
Employment Type: Full-Time
Salary: £25,400 - £26,000 per annum
Posted:

Full Stack Engineer

Solihull, West Midlands, United Kingdom
Searchstone Ltd
from design and development through to delivery and support. The position involves working on both existing systems and new projects, offering the opportunity to directly influence product development and customer experience. Key Responsibilities Design, develop, and deliver high-quality software solutions Support and maintain existing systems, implementing fixes and enhancements Work with legacy technologies (.NET, SQL, C#/VB … Visual Studio) and modern frameworks (React, APIs, front-end technologies) Collaborate with cross-functional teams including Customer Service, IT, and Sales & Marketing Translate requirements into actionable solutions and scope new projects Contribute to code reviews and continuous improvement initiatives Ensure operational readiness through logging, monitoring, and performance optimisation Candidate Profile Previous experience as a software developer with C# More ❯
Employment Type: Permanent
Salary: £40,000
Posted:

Support IT Technician

Solihull, West Midlands, England, United Kingdom
Oscar Technology
staff and students, ensuring IT systems run smoothly and efficiently. Key Requirements: Proven industry experience in IT support. Strong troubleshooting skills with hardware, software, and networks. Excellent communication and customer service skills. Must hold an Enhanced DBS (required for working in schools). Responsibilities: Act as the first point of contact for IT queries. Resolve common IT issues More ❯
Employment Type: Contractor
Rate: £150 - £200 per day
Posted:

Learner Driver Trainer (Driving Licence Required)

Solihull, West Midlands, UK
My Four Wheels
to become a driving instructor. Is becoming a Driving Instructor the right career choice for you? Are you reliable? Are you punctual? Are you patient? Do you have good customer service skills? Do you enjoy working with new people? If you answered yes to all the above, then this could be the new career choice for you. Anyone More ❯
Employment Type: Full-time
Posted:

Kitchen Designer

Solihull, West Midlands, England, United Kingdom
Careers In Design (Recruitment) Limited
sought from the Kitchen Designer: Strong design and sales background within the independent kitchen marketplace Able to work to deadlines and targets A natural flair for design, presentation and customer service Good IT skills and CAD literate (they use Compusoft Winner and EQ) Full driving licence essential On offer is a basic salary of between £28k and £34k More ❯
Employment Type: Full-Time
Salary: £28,000 - £34,000 per annum
Posted:
Customer Service
Solihull
25th Percentile
£22,750
Median
£23,500
75th Percentile
£47,750
90th Percentile
£61,850