2nd Line Network Engineer
- Hiring Organisation
- Specialist Recruit
- Location
- Blythe Valley Park, Shirley, Solihull, West Midlands, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £37,000 per annum
management - prioritising and managing tickets to meet contractual service levels Documentation - maintaining accurate, up-to-date records in the Help Desk System, including client infrastructure details and troubleshooting steps Collaboration - liaising with 3rd party suppliers to resolve hardware, software and connectivity issues, ensuring SLA targets … access and an eye care scheme Employee assistance programme via a dedicated Wellbeing Team Access to a modern Learning Management System for training and personal development Office-based role with a collaborative, team-focused environment If this sounds like you, we'd love to hear ...