2 of 2 SLA Jobs in Solihull

reviews, root cause analysis (RCA), and problem management activities. Ensure compliance with security, governance, and operational standards. Collaborate with Service Delivery Managers to meet SLA/SLO targets and maintain high customer satisfaction. Skills and experience Strong hands-on experience with Palo Alto firewalls (VM-Series). Proficiency with firewall ...

approved offerings. Helping improve processes, turnaround times, and sales efficiency. Acting as the link between Sales, Pre-Sales, suppliers, and internal teams. Monitoring SLA's and hitting KPIs around quoting speed, pipeline contribution, and customer satisfaction. What We're Looking For 2 years' experience in sales support, sales admin ...