Solihull, West Midlands, United Kingdom, Cheswick Green, West Midlands (County) Hybrid / WFH Options
The Convergence Group
ServiceDeliveryManager – Take Your Career to the Next Level! At Convergence Group, we’ve spent 20 years building a business that puts customers first. Our mission? To provide ‘Connectivity as a Service’ (CaaS) - and we need a ServiceDeliveryManager to ensure … our customers experience the very best service in the industry. As our ServiceDeliveryManager, you’ll support the ServiceDelivery & Assurance team as the trusted partner for our customers, ensuring they get the best out of our LAN and WAN Network Products and … Services. Your Role: Make a difference every day! You will act as the voice of the customer within Convergence Group. Lead service performance reviews and drive Service Improvement Plans when needed. Keep your customers happy and coming back for more! Stay ahead with regular meetings and calls, building More ❯
Employment Type: Permanent
Salary: £45000 - £60000/annum plus additional benefits
ServiceDeliveryManager (6-month FTC), £50,000 p.a, hybrid on site 2 days per week. South Birmingham We are seeking a ServiceDeliveryManager for a 6-month fixed-term contract in South Birmingham. The successful candidate will be responsible for ensuring the … effective delivery of IT services to the business, leveraging their expertise in vendor management, ITIL and IT Service Management (ITSM). Primarily you will be; Managing outsourced Application providers, Network, Telephony and Desktop Services providers Managing internal business Incident, Problem, Change requests Owning and coordinating response to P1 … are met. - Handle supplier management, ensuring that external vendors deliver quality services . - Utilize ServiceNow for incident, problem, and change management processes. - Continuously improve servicedelivery processes and identify areas for optimization. Skills and Qualifications: - Proven experience in ITIL/ITSM. - Strong stakeholder management skills. - Experience in supplier More ❯
Birmingham, Solihull, West Midlands (County), United Kingdom
Amtis Professional Ltd
ServiceDeliveryManager (6-month FTC), £50,000 p.a, hybrid on site 2 days per week. South Birmingham We are seeking a ServiceDeliveryManager for a 6-month fixed-term contract in South Birmingham. The successful candidate will be responsible for ensuring the … effective delivery of IT services to the business, leveraging their expertise in vendor management, ITIL and IT Service Management (ITSM). Primarily you will be; Managing outsourced Application providers, Network, Telephony and Desktop Services providers Managing internal business Incident, Problem, Change requests Owning and coordinating response to P1 … are met. - Handle supplier management, ensuring that external vendors deliver quality services . - Utilize ServiceNow for incident, problem, and change management processes. - Continuously improve servicedelivery processes and identify areas for optimization. Skills and Qualifications: - Proven experience in ITIL/ITSM. - Strong stakeholder management skills. - Experience in supplier More ❯
IT ServiceDeliveryManager 6 Month FTC Hybrid, Solihull £45 - 50K Spinks are partnered with a leading Veterinary Services brand who are looking for an experienced IT ServiceDeliveryManager to join them on a 6 Month FTC basis. As an experienced ITSM you More ❯
IT ServiceDeliveryManager 6 Month FTC | Hybrid, Solihull | £45 - 50K Spinks are partnered with a leading Veterinary Services brand who are looking for an experienced IT ServiceDeliveryManager to join them on a 6 Month FTC basis. As an experienced ITSM you More ❯
Solihull, West Midlands, West Midlands (County), United Kingdom
Spinks
IT ServiceDeliveryManager 6 Month FTC | Hybrid, Solihull | £45 - 50K Spinks are partnered with a leading Veterinary Services brand who are looking for an experienced IT ServiceDeliveryManager to join them on a 6 Month FTC basis. As an experienced ITSM you More ❯
