Yeovil, Somerset, United Kingdom Hybrid / WFH Options
Leonardo UK Ltd
Job Description: Are you pro-active and enthusiastic with experience in ConfigurationManagement? We are looking for someone to join our dynamic team at the Home of British Helicopters. Working with SAP 500 to progress and agree modifications, you'll be interfacing with stakeholders across all multiple business … functions to discharge our ConfigurationManagement processes and activities. You will be owning responsibility for achieving accurate configuration data from the point of requirement identification, definition and design through to operational implementation, ensuring the integrity of the product design. For internal applicants only, please note that this … is a Job Family Framework level 5 As a ConfigurationManagement Engineer you will: Drive the achievement of configuration deliverables (configurationmanagement plans and other configuration documentation) Manage and monitor change requests and change collectors driving the timely progression from point of initiation through More ❯
to succeed Active Security Clearance needed from the start Experience The post holder will typically have recent varied professional experience in an IT Service Management role, gained over 7 years or more. This would include knowledge and experience of working with Incident Management, ConfigurationManagement, Problem … Management, Change Management, and Service Transition and Continuous Service Improvement. The post holder will have expert knowledge in Service Management across large and complex technology estates working with enterprise-level services, understanding the complexity of the technology estate and the dependencies of individual services on others. Proven … relevant work experience in a Service Management role, negotiating SLAs with customers, monitoring SLAs, conducting Service reviews with Service owners, and putting in place corrective actions if SLAs are not met. The post holder must have a proven track record of working with Industry Standard service management tools More ❯
WC2R, Fleet Street, Greater London, United Kingdom
Ricoh
ensure that the client’s staff are able to do their job in support of their organization’s commercial goals i.e., access, shared resources, configuration, software installations, intranet and internet access, document management, hardware break fix and smart hands. To act upon Incidents and Service Requests assigned to … you and your team in the ITSM toolset or equivalent ticketing system. To own end to end Incident and queue management, including 3rd party ticket management as well as requests for additional services hardware/software, system access, configuration, desk moves and setup, and support where IT … the guidance of 3rd line resolver groups for technologies such as Infrastructure devices, Network devices, and Communication Services To be responsible for hardware asset management, stock control and regular audits, including the allocation of new starter equipment and updating ConfigurationManagement Database. Collecting leaver equipment and updating More ❯
transitions to our new cloud ecosystem, building HA environments, and leveraging IaC tools such as Azure DevOps and GitHub Actions to automate deployments and management processes. Role & Responsibilities Migration Expertise: Plan, design, and oversee the migration of hundreds of databases to the cloud platform. Provide best practices for database … scaling, and management. Collaborate with DevOps teams to integrate databases within CI/CD pipelines using Azure DevOps and GitHub Actions. Ensure version control, configurationmanagement, and continuous delivery practices are adhered to. Collaboration & Leadership: Work closely with cross-functional teams, including development, infrastructure, and security, to ensure More ❯