Level 2/3 IT Engineer - MSP IT Sector - Office based
Shoreditch, Somerset, UK
Logixal
across hardware, software, networks, and firewalls. Manage escalations and provide expert troubleshooting on Windows Server , Office 365 , and virtualised environments . Configure and maintain SonicWall firewalls , Hyper-V/VMware servers, and 3CX VoIP systems. Service Delivery Act as a primary technical point of contact for clients. Conduct service reviews, track SLAs, and identify … 5+ years in an MSP environment. Expertise in Autotask , Salesforce , and 3CX VoIP . Proven experience with: Windows Server , Office 365 , Azure SonicWall firewall configuration Virtualisation : Hyper-V and/or VMware Automation : PowerShell scripting, Power Automate flows Desirable Skills Experience with workflow and billing setups in Autotask and Salesforce. Familiarity with Microsoft More ❯
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