9 of 9 IT Technician Jobs in Somerset

We have an excellent opportunity for an IT Technician to join an organisation based in Bath. This role will involve assisting internal users on their IT issues, ranging across their Microsoft and Application suite. You'll be assisting users via the telephone, emails and tickets, ensuring you are working to agreed SLAs. Benefits for the IT Technician 25 days + bank holiday Career progression Pension Key Responsibilities for the IT Technician: Acting as the first point of contact for all IT Support queries Assisting users remotely or face to face, offering deskside support when needed. Working closely with Senior technician ensuring tickets are escalated and resolved where needed. Researching and … documenting solutions to problems on the companies knowledge base. Required Skills & Experience of the IT Support Engineer: Good working knowledge of Windows operating systems (10/11) Experience with Office365 applications and environment Understanding of Active Directory and Windows Server Basic networking skills (TCP/IP, DNS and DHCP) Excellent communication skills both written and verbal If you are More ❯

IT Systems Technician - Taunton (hybrid) Salary - £30-£35k + benefits inc bonus We're looking for a technically skilled, solutions-focused IT Systems Technician to join a growing IT team in a well-established professional services environment. This is a varied and hands-on role, blending business systems development with day-to-day IT support, and offering the chance to make a real impact on how the organisation works. Benefits for the IT Systems Technician: · 25 days holiday plus bank holiday rising over time · Enhanced pension · Bonus scheme · Cycle to work scheme · Eye test and flu jabs · Death in service · Sickness benefit allowance · Discount scheme · Bupa health scheme The role of … the IT Systems Technician: · As the Business Systems & IT Support Analyst, you'll be: · Supporting their Visualfiles system, developing, maintaining, and optimising workflows and automation within. · Creating and managing reports and dashboards using tools such as Power BI, SQL, and Excel. · Providing day-to-day IT support across hardware, software, and applications. · Managing integrations with third More ❯

Start Date: As soon as possible Contract: Permanent Hours: 37 per week Grade: JG6 SCP 19 – 23 Salary: £31,067 - £33,366 The Role Are you an experienced IT professional looking for a challenging and rewarding role? The Trust is seeking a dedicated Senior IT Technician to join our fast-paced team and contribute to the successful … delivery of IT services across our sites. The postholder will support the development of IT within the Trust and lead provision of continuous improvements to the provision and execution of the Operational Helpdesk management and task overview of the IT Support Team. Customer service skills are essential to provide 2nd/3rd line and elevated IT … of a demanding role, we want to hear from you. Our Trust Join our dynamic and supportive Multi-Academy Trust, where we are committed to delivering outstanding education and IT services across our schools. We are passionate about innovation, technology, and providing an exceptional learning environment for our students. Since Lighthouse Schools Partnership (LSP) was started in 2016 we More ❯

IT Support Technician (SC Cleared) Inside IR35 contract - £25 per hour - (short term assignment start 5th Sept till 18th Nov) Role will require being onsite everyday - Yeovilton, Somerset (Secure site) Clearance Required: Active SC Clearance required We are seeking a reliable and SC-cleared IT Support Technician to join a secure support team. This role is … ideal for someone with a background in IT support, hardware handling, and ticket queue management, ready to operate in a high-compliance, fast-paced environment. Key Responsibilities: Manage the ticket queue for the hub and nearby spokes, ensuring timely updates and SLA compliance Oversee stock and asset management , scanning devices in and out of storage locations Handle the disposal … process for equipment in line with contract procedures Perform basic hardware triage and in-warranty repairs , coordinating with vendors for parts and returns Replenish IT lockers as needed across the site Identify and raise potential service issues or improvements to the Team Leader Requirements: Active SC Clearance (mandatory) Experience in IT support, asset tracking, and basic hardware repair More ❯

IT Support Technician (SC Cleared) Inside IR35 contract - £25 per hour - (short term assignment start 5th Sept till 18th Nov) Role will require being onsite everyday - Yeovilton, Somerset (Secure site) Clearance Required: Active SC Clearance required We are seeking a reliable and SC-cleared IT Support Technician to join a secure support team. This role is … ideal for someone with a background in IT support, hardware handling, and ticket queue management, ready to operate in a high-compliance, fast-paced environment. Key Responsibilities: Manage the ticket queue for the hub and nearby spokes, ensuring timely updates and SLA compliance Oversee stock and asset management , scanning devices in and out of storage locations Handle the disposal … process for equipment in line with contract procedures Perform basic hardware triage and in-warranty repairs , coordinating with vendors for parts and returns Replenish IT lockers as needed across the site Identify and raise potential service issues or improvements to the Team Leader Requirements: Active SC Clearance (mandatory) Experience in IT support, asset tracking, and basic hardware repair More ❯

The IT Support Department at the Big Education Trust is a busy and lively department supporting every aspect of the Trust’s schools' use of technology to enhance education. Role To provide first line support to students and staff for hardware, software, audio visual, photocopiers and online services. To assist students and staff with technical issues with devices and … Training An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying. ICT (Information Communications Technician) level 3 apprenticeship standard. You will also receive full training and support from the Just IT Apprenticeship Team to increase your skills. Your training will include gaining a … level 3 IT qualification. Over 90% of our apprentices move on to permanent full-time employment in the tech industry. There are also opportunities to extend your training with a higher-level Apprenticeship Programme. Just IT have already helped over 1000 people start their tech and digital careers with an apprenticeship. Apprenticeship Standard Information communications technician (level More ❯

As the first point of contact for all Golfbreaks Back Office and Contact Centre staff, the IT Desktop Support Technician plays a vital role in assisting colleagues with software and hardware issues or queries. Role As the first point of contact for all Golfbreaks Back Office and Contact Centre staff, the IT Desktop Support Technician plays … internal and external staff in line with defined service level targets, ensuring timely and effective resolution or escalation System Health Monitoring: Perform proactive checks on Golfbreaks hardware, software, and IT services to ensure ongoing efficiency, availability, and security of the infrastructure Maintenance: Maintain, and where appropriate, repair components of the physical and virtual environment to ensure systems remain operational … s primary backup systems and data in accordance with the documented Business Continuity strategy to ensure consistent and reliable backup availability Documentation: Produce and maintain clear, accurate documentation of IT systems, processes, and workarounds for both end-user guidance and internal IT reference Project Work: Support the development of existing systems or implementation of new technologies by contributing More ❯

Working as part of the Customer Experience Team to support IT helpdesk queries, design, develop, test, and implement IT solutions and to provide ongoing support directly to end users. Role Purpose: This role is for someone who believes that great technology should empower people to do their best work. As part of the IT Team, this role … by being driven. Gain control by being accountable. Gain impact by being productive. Gain trust by being considerate. Gain growth by being vulnerable. Core responsibilities (right seat): Provide general IT support, working with employees/learners to identify computer/system problems and advise on the solution. Test and fix faulty equipment and troubleshoot issues via helpdesk ticketing system. … software and any other ICT equipment, ensuring they are safe before use. Repair and maintain ICT equipment to maximise efficiency. Support the delivery of TDM programmes through administering various IT support needs in the delivery team such as administration and invigilation of the exams via Pearson Vue or virtual testing systems. Support for the overall networking and connectivity in More ❯

internal and external staff in line with defined service level targets, ensuring timely and effective resolution or escalation System Health Monitoring: Perform proactive checks on Golfbreaks hardware, software, and IT services to ensure ongoing efficiency, availability, and security of the infrastructure Maintenance: Maintain, and where appropriate, repair components of the physical and virtual environment to ensure systems remain operational … Business Continuity: Manage the organisation’s primary backup systems and data in accordance with the documented Business Continuity strategy to ensure consistent and reliable backup availability Training Information Communications Technician Apprenticeship Level 3: The ICT apprenticeship will enable you to provide quality support to internal or external customers and troubleshoot system issues to keep your organisation running at all … times This apprenticeship has two routes: The Support Technician role is based around resolving system user queries and faults in a helpdesk environment Support Technicians rectify or escalate faults rapidly to reduce the impact to their customer The Network Technician role is usually desk based but may involve visits to client's premises to resolve issues Network Technicians More ❯