5 of 5 Microsoft Certification Jobs in Somerset

Serve as the first point of contact for clients via phone, email, and ticketing system Provide basic technical support for desktops, laptops, printers, and mobile devices Troubleshoot issues with Microsoft Windows, Office 365, and networking Escalate more complex tickets to Level 2 or Level 3 engineers when required Log and manage service desk tickets, ensuring updates and follow-ups … of technical issues and resolutions Your Experience and Skills: Experience in an IT support or helpdesk environment (or strong personal/academic background in IT) Good working knowledge of: Microsoft Windows 10/11 Office 365 (Outlook, Teams, SharePoint, OneDrive) Basic networking (DNS, DHCP, IP addressing) Excellent communication and customer service skills A logical approach to problem-solving Strong … attention to detail and eagerness to learn Desirable Qualifications (or willingness to work towards): Microsoft Certifications (MCP, MCSA). Cisco Certifications (CCNA). Virtualisation Certifications (VMware/Hyper-V). Cloud Certifications (Azure/AWS). Firewall & Networking Certifications (Fortinet, Cisco, SonicWall, Ruckus). If you are a skilled and ambitious IT Support Engineer looking for a new challenge More ❯

addition, we will now provide additional Study Courses for your continued development and broadening of your skills. Completion of these course is voluntary but recommended. AWS Certified Cloud Practitioner Microsoft Certified: Azure Administrator Associate Step 4 – Entry Level Coding placement We will now work with you to help you secure your first role in a role utilising your new More ❯

Prior experience in relevant projects (e.g. good portfolio of past experience and project involvement in end to end CRM/ERP implementation) - Relevant technical qualifications to the role (e.g. Microsoft Certified D365 Functional Consultant Associate (MB-240, PL-200, MB-300, MB-310). - Personability and communication, translating into skills in gathering, documenting, and translating business requirements into system More ❯

that value and recognise each member’s contributions. Skills & Experience: Proven expertise in Dynamics 365 CE/CRM and how these solutions drive business value. Familiarity with the broader Microsoft ecosystem, including Azure, Power Platform, M365, and Active Directory. Experience facilitating formal workshops with clients to define and clarify business requirements. Advanced Microsoft Dynamics 365 CE/CRM … functional certification (e.g., Microsoft Certified: Dynamics 365 Marketing, Sales, or Customer Service Functional Consultant Associate) or equivalent. Strong background in systems strategy, requirements gathering, testing, training, support procedures, and post-implementation support. Excellent communication skills, capable of explaining complex technical concepts to non-technical audiences. Experience contributing to RFP responses and sales processes. A strong track record as … a Technical Consultant or Architect within the Microsoft Dynamics 365 CE/CRM space. More ❯

Changing Social: Empowering Your Digital Transformation Journey At Changing Social, we are a leading Microsoft Modern Work Solutions Partner, dedicated to the people side of AI Workplace Transformation. Our mission is to ensure that organisations and their people maximise the value of their Microsoft 365 investments, achieving their best work effortlessly and securely, whether from home or the … office. Founded in October 2018 by a former Microsoft CSM, Changing Social is headquartered in Bristol, England. Since our inception, we’ve delivered over 150 projects to some of the world’s most recognisable brands. Despite being a small organisation, we have big ambitions and have grown to over 50 employees with offices in Bristol, England, and Philadelphia, United … As an AI Workplace Transformation Consultant at Changing Social, you’ll play a pivotal role in delivering successful organisational change while also helping clients unlock the full potential of Microsoft 365, Copilot, Copilot Studio, and Power Virtual Agents . You’ll develop and implement advanced change management strategies, drive technical enablement, and ensure that new solutions are adopted smoothly More ❯