5 of 5 Microsoft Certification Jobs in Somerset

or above.Degree in a relevant field is required or demonstrate equivalent knowledge and skills gained through any combination of alternative study and/or previous employment Desirable Cyber Security certification (CISSP, CEH, SCCP)Cyber Security training (Comptia security+)IT certification (Microsoft certified etc)ITIL Qualification Experience Essential Working with 3rd party suppliers ensuring a high-quality service More ❯

and enthuse system users. You will be passionate about delivering excellent services to healthcare staff and service users. You will be highly motivated and have excellent working knowledge of Microsoft Office & IT Service Desk Systems and Processes. You will have excellent communication & customer service skills, good technical and service delivery skills and experience of systems incident and request management … duties or the level of responsibilities entailed. Person Specification Qualifications Essential Educated to Degree level or equivalent experience in Computer Science, IT application support/technical discipline. ITIL Foundation certification Microsoft Professional Qualification or equivalent experience (e.g Microsoft Certified Professional (MCP) Evidence of ongoing professional development Other Requirements Essential Empathy for individuals who have experienced mental health More ❯

Serve as the first point of contact for clients via phone, email, and ticketing system Provide basic technical support for desktops, laptops, printers, and mobile devices Troubleshoot issues with Microsoft Windows, Office 365, and networking Escalate more complex tickets to Level 2 or Level 3 engineers when required Log and manage service desk tickets, ensuring updates and follow-ups … You should have hands-on experience and knowledge in: Experience in an IT support or helpdesk environment (or strong personal/academic background in IT) Good working knowledge of: Microsoft Windows 10/11 Office 365 (Outlook, Teams, SharePoint, OneDrive) Basic networking (DNS, DHCP, IP addressing) Excellent communication and customer service skills A logical approach to problem-solving Strong … A collaborative mindset, working well in a team and supporting others. A commitment to delivering outstanding service and going the extra mile. Desirable Qualifications (or willingness to work towards): Microsoft Certifications (MCP, MCSA). Cisco Certifications (CCNA). Virtualisation Certifications (VMware/Hyper-V). Cloud Certifications (Azure/AWS). Firewall & Networking Certifications (Fortinet, Cisco, SonicWall, Ruckus). More ❯

for both small and complex tasks, and it is used across many different industries. Step 3 - Build a Portfolio Website Project (1 week) Additional Courses AWS Certified Cloud Practitioner Microsoft Certified: Azure Administrator Associate Step 4 - Junior Programmer placement (£25K - £40k) We work with you to secure your first role as a Junior Programmer, with a starting salary of More ❯

addition, we will now provide additional Study Courses for your continued development and broadening of your skills. Completion of these course is voluntary but recommended. AWS Certified Cloud Practitioner Microsoft Certified: Azure Administrator Associate Step 4 – Entry Level Coding placement We will now work with you to help you secure your first role in a role utilising your new More ❯