3 of 3 Proactive Monitoring Jobs in Somerset

Truespeed's network and interconnections Proactively monitor performance and implement continuous improvements Diagnose complex issues, lead root cause analysis, and deliver long-term fixes Drive the implementation of network monitoring and automation tools Collaborate on the network roadmap and infrastructure changes Lead post-incident reviews and maintain technical documentation Manage capacity planning, resilience, and customer onboarding Mentor junior engineers … days annual leave + bank holidays Employee referral bonus scheme Free on-site parking Wellbeing benefits including 24/7 online GP The Ideal Candidate You're a proactive, technically proficient professional with extensive experience in ISP or data centre environments. You excel at tackling complex challenges, designing scalable systems, and mentoring team members along the way. About you … optical Ethernet, BGP, ISIS, and IP routing Strong understanding of FTTH technologies and fibre troubleshooting Experience with network hardware from leading vendors Hands-on use of network automation and monitoring tools Strong communication and leadership capabilities Track record in technical team supervision Excellent documentation and analytical skills Certifications like CCNA or CCIE (desirable but not essential) Be part of More ❯

We are looking for a proactive and customer-focused Apprentice Unified Comms Engineer to strengthen our technical support department. In this role, you will be the first point of contact for internal and external users experiencing technical issues and will provide timely and effective resolutions. Role First point of contact: Serve as the first line of support for incoming … hardware, software, networks and other IT systems. Escalation: Escalate complex issues to higher level technical teams Troubleshooting: Utilise available tools and knowledge base to troubleshoot common technical issues. System monitoring: Assist with proactive monitoring of critical IT systems and escalate potential issues Training The company may offer a full-time position at the end of the apprenticeship. More ❯

in a real-world business environment while working towards a recognised qualification. Role IT support levels 1st line 2nd line 3rd line Disaster recovery and prevention Network security & installation Proactive monitoring on critical servers IT health checks and optimisation Online and automated backups Antivirus protection and solutions Sophos Workstations and printer repairs Internet connectivity Training Information Communications Technician More ❯