3 of 3 Problem Management Jobs in Somerset

maintenance Operational support of platform services (e.g. PAM, PKI, cross-domain solutions) in live environments Platform administration including patching, upgrades, configuration, and account management Monitoring, alerting, and incident response for platform services Incident and problem management, including troubleshooting and root cause analysis Networking concepts (TCP/… services, or cross-domain/secure transfer solutions Use of monitoring and alerting tools (e.g. SIEM, infrastructure monitoring platforms) ITIL-aligned service management practices (incident, problem, change) Automation of operational activities (scripts, scheduled jobs, runbooks) Experience working in high-availability or 24/7 service environments Integration with ...

available services Respond to operational alerts, carry out first-line investigation and escalate incidents when needed Record, prioritise and update incidents using established service management processes Support routine infrastructure operations, maintenance activities, changes and service requests Help investigate recurring technical issues and contribute to resolving problems Maintain accurate technical … least 20% of your working hours will be spent training with Learning Provider You'll have a strong foundation in infrastructure operations, monitoring, service management, incident and problem management, testing, asset and configuration management, enabling progression into Infrastructure Operations Engineer and related infrastructure roles. Apprenticeship Standard ...

cross-domain solutions) in live environmentsPlatform administration including patching, upgrades, configuration, and account managementMonitoring, alerting, and incident response for platform servicesIncident and problem management, including troubleshooting and root cause analysisNetworking concepts (TCP/IP, DNS, DHCP, firewalls)Automation and scripting for operational tasks (PowerShell, Bash, Python, or similar … CyberArk (PAM), PKI services, or cross-domain/secure transfer solutionsUse of monitoring and alerting tools (e.g. SIEM, infrastructure monitoring platforms)ITIL-aligned service management practices (incident, problem, change)Automation of operational activities (scripts, scheduled jobs, runbooks)Experience working in high-availability or 24/7 service environmentsIntegration ...