12 of 12 Support Engineer Jobs in Somerset

IT Support Engineer - Bristol (Hybrid) - £25,500 - £27,000 We have an excellent opportunity for an IT Support Engineer to join a leading professional services organisation during a period of growth. This role will involve assisting internal users on their IT issues, ranging across their Microsoft … be joining a talented IT Team, picking up the phone, emails and tickets, ensuring you are working to agreed SLAs. Benefits for the IT Support Engineer 23 days + bank holiday rising to 28 + bank Buy or sell holiday Healthcare plan Pension contribution rising with service Life … Assurance Cycle to work scheme Enhance maternity and paternity Key Responsibilities for the IT Support Engineer: Acting as the first point of contact for all helpdesk calls, emails and alerts Assisting users remotely or face to face, offering deskside support when needed. Working closely with team leaders More ❯

The Senior Digital Support Engineer drives the delivery of direct support to all internal/external customers utilizing Stryker's cloud system environment. The incumbent will assist the Digital Support manager to design support processes that can scale to meet the needs of a quickly … growing business. The Senior Digital Support Engineer will collaborate with Research and Development to define troubleshooting protocols and issue resolution sequences. Coordination of support amongst multiple vendors and internal teams to resolve complex system failure scenarios is a major component of this role. The Cloud Support … D and vendor teams when necessary for escalated incidents. Monitor service level agreements amongst vendors to ensure compliance with established standards. Develop and execute support processes as new technology is released to ensure alignment of technical services and cloud system capabilities. Schedule and lead vendor meetings between vendor's More ❯

Application Support Engineer – London – 3 months contract – excellent day rate Overview We an exciting opportunity has arisen with a global insurance firm for an Application Support Engineer. You will be responsible for providing hands-on support for several applications that are being transitioned from their sister … company. This role involves troubleshooting, resolving technical issues, and providing exceptional customer support to ensure the smooth operation of their software solutions. The solutions supported cover several mid and back-office teams such as Finance, Underwriting Operations, Claims, Actuarial, Risk and People teams. Role & Responsibilities Provide technical support … Oversee the day-to-day operations of various applications, ensuring they are running efficiently and effectively Monitor system health and proactively address issues Document support processes and maintain accurate records of client interactions Conduct training sessions and create user guides to help clients maximize the use of our products More ❯

Second Line Support Engineer Salary: £30,000 - £36,000 Location: Bristol Hybrid working, three days in the office, two days working from home. About the Role Our client is a managed service provider growing at a healthy pace and looking to hire another Second Line Support Engineer. … days a week for the first 3 months to help you get up to speed. Skills Required Experience working in a 2nd Line support position Windows Server Office 365, Azure AD and SharePoint Hyper – V, VMware Veeam Backup Routers, switches and firewalls Previous experience working for a managed service More ❯

Mike Walters, who founded Netwrix, which has grown into a multi-billion-dollar industry-leading cybersecurity company. Introduction: We're currently seeking a Technical Support Engineer Tier I to provide exceptional support and customer service to Action1 clients. Key responsibilities: Provide timely, efficient technical support with … incorporating customer feedback into product improvements. Build and maintain an internal knowledge base with useful guides and solutions. Continuously refine and enhance the customer support process for better efficiency. Reproduce customer-reported issues and escalate confirmed problems to the appropriate teams. Participate in customer meetings when needed to troubleshoot … software deployment and configuration using install switches. Be skilled in reading, writing, modifying, and backing up the Windows registry. Have previous experience in technical support or customer service roles. Possess excellent problem-solving and communication skills, working effectively with customers and internal teams. Have solid experience troubleshooting software issues More ❯

We're hiring a skilled Project Support Engineer to join a growing, friendly MSP. Reporting to the Head of Project Delivery, you'll lead end-to-end IT project delivery, ensuring top-tier customer satisfaction. Responsibilities Plan, scope, and deliver end-to-end IT projects, including technical pre … sales and documentation Coordinate vendors, manage technical resources, and troubleshoot project issues Support customer onboarding and ensure seamless service delivery Requirements Proven experience as a Project Engineer or in a 2nd/3rd Line role with hands-on project delivery. MSP experience highly desirable. Strong expertise in Microsoft … environments, network support, and ideally VoIP technologies. Confident in customer-facing roles. This is an excellent opportunity to join a company that would be able to offer further training and development along with a career path and the opportunity to grow. Please note, a Full driving license and willingness More ❯

will be tasked with resolving first line queries initially. This is a wonderful opportunity to work alongside a highly experienced team, willing to provide support and guidance, and ultimately develop into a role resolving 1st -3rd line infrastructure tickets, plus projects. This would suit an IT graduate with … the ability to speak French is highly desirable, but not essential. This is an opportunity to join a growing technology business that provides excellent support to develop a successful IT career. This Graduate/Junior IT Support Engineer role is paying up to £27,000 depending on More ❯

PLC CONTROLS Technical Support Specialist - 100% REMOTE BASED TRAINING AND UNRESTRICTED PROGRESSION. Salary: £55,000-£59,000 (Car allowance included) Company car (When travel is needed) Monday to Friday (REMOTE) Location: Kettering - CANDIDATES CAN LIVE ANYWHERE IN ENGLAND AS LONG AS THEY ARE HAPPY TO TRAVEL NATIONWIDE We are … currently recruiting for a blue chip client who are looking for a Technical Support Specialist. Our client is looking to take on a Technical Support Specialist that will be remote based with the potential of nationwide travel to sites if required. In this role the Technical Support … will get the chance to work on exciting projects that will require extensive Controls knowledge. Our client is able to offer the succesful Technical Support Specialist a generous package, unlimited progression opportunities, training and complete job stability. Our client would be happy for the Technical Support Specialist to More ❯

Job Title: Distributed Field Support Engineer Location: Dorset/Somerset Salary: D.O.E Key responsibilities: Diagnose, repair, and replace PCs, laptops, printers, servers, retail equipment, and associated peripherals. Perform desk-side support for our clients as requested. Assist other engineers in delivering services to our customers. Cover site More ❯

UK - Client-based Job Type: Permanent/Full Time Date Posted: 01/05/2025 We have an excellent opportunity for a Photocopier Engineer to work on site at the University of Bath, one of our key customers. As a Customer Support Engineer, you will be … PCs. Set up scanning and other functionalities over the network. Diagnose and resolve network-related MFD issues. Provide relevant training on hardware and software. Support and cover other roles when necessary. Adhere to company processes. Manage stock on vehicles or sites as appropriate. Person Specification Experience as a Photocopier … hardware ranges from space-saving MFPs to high-speed production print systems. We also offer a wide range of software solutions combined with premium support to provide a comprehensive Managed Print Service (MPS). Our IT Services support organizations of all sizes in building and maintaining reliable IT More ❯

The Senior Technical Support role is part of our specialist Applications Delivery team, a group of dedicated technical professionals committed to delivering reliable IT services that directly support policing operations through the maintenance of robust, high-availability systems. As a Senior Technical Support specialist, you will focus … on the operation and support of Oracle ERP systems, along with a range of related business applications. Your responsibilities will include responding to user queries, monitoring system performance, documenting support procedures, supporting system upgrades and maintenance activities, and contributing to ongoing service improvement initiatives. This is a hybrid … and knowledge of best practices to ensure optimal outcomes. This role requires both professional maturity and a passion for continuous improvement within a dynamic support environment. Key responsibilities: Deliver end-to-end technical support for Oracle ERP systems, ensuring stability, performance, and business continuity. Lead and support More ❯

1st line technical support -Software Location: UK Hybrid/Remote Options | Sector: Technology, Software, SaaS Support | Phoenix Business Services UK is recruiting on behalf of a leading global software provider in the enterprise device management space. Our client, an internationally recognised provider of SaaS solutions to resellers, distributors … and end-users, is seeking a Customer Liaison Officer/1st line technical support to join their growing support and implementation team. This role offers an exciting opportunity to work with over 1,400 customer organisations across multiple time zones, providing high-quality customer care, product implementation, and … 1st line technical support. Key Responsibilities: Deliver 1st line customer care and technical support across a suite of enterprise software tools. Act as a primary point of contact for customer onboarding, configuration, and ongoing account management. Respond to and triage technical queries via shared support systems and email More ❯