a variety of clients Diagnose, resolve, or escalate hardware and software issues Install and configure desktops, laptops, printers, and other peripherals Support network infrastructure: routers, switches, firewalls, and Wi-Fi Maintain documentation for client environments and service activities Collaborate with internal service desk and project teams Deliver outstanding customer service and communicate effectively What You'll Need: 2+ More ❯
Bath, Somerset, South West, United Kingdom Hybrid / WFH Options
Penelope
supporting users with laptop, desktop, and printer issues Experience supporting and administrating Office 365 and/or Google Workspace Experience supporting networking devices/functions such as DHCP, Wi-Fi, routers, broadband etc. Experience supporting Windows 10 and common desktop software including Microsoft Office Basic understanding of cloud concepts Have the right to work in the UK At More ❯
system administrator experience - min. 2 years * Intermediate experience using network monitoring tools such as WhatsUpGold - min. 2 years * Advanced experience configuring iSCSI - min. 2 years * Advanced experience with CISCO Wifi - min. 3 years * Intermediate experience of laying CAT5 and Fibre cabling - min. 4 years * Intermediate experience using Patch Manager infrastructure management software (or equivalent) - min. 1 year * Intermediate experience managing More ❯