1 to 25 of 43 2nd Line Support Jobs in the South East

2nd Line IT Engineer - Lancing - £32,000 - Unbelievable Benefits! Role: IT Helpdesk Engineer Areas: Lancing Salary: £25,000 - £32,000 - Unbelievable Training! I am working on an exciting new opportunity with my client. We are looking for a keen and driven engineer to join the rapidly growing … and dynamic team based in Lancing. This is a brilliant chance to progress your career to the next step, 2nd/3rd Line or even further! Progression, development, and training is encouraged at every level. This is a highly varied role where no two days will be more »

Job Title : 2nd Line Engineer x2 (Office 365 Specialist + Infrastructure Specialist) Location: Multiple Campus locations, Portsmouth Salary: £28,315.00 - £30,034.00 (Full-Time Equivalent) Job Type: 37 Hours per week, 52 Weeks per year, Full-Time, Permanent About The College: As a newly merged College, we … Student Beans and Totum with a COPC email address Free car parking across all campus sites (apart from Arundel) About The Role: As an 2nd Line Engineer specialising in either Office 365 or infrastructure here at COPC, you will be responsible for providing advanced technical support … maintaining the colleges IT systems, including Office 365 applications, ensuring their optimal performance and security. You will address escalated issues from the 1st line or support, perform system upgrades and collaborate with the other IT professionals to implement new technologies and solutions. Additionally, you may be more »

a Prominent energy company headquartered in the UK. They provide critical power and services to the National Grid and commercial clients. With the support of I Squared Capital, the company manages a network of over 65 energy facilities across the country. JobDescription: ???? Facilitating the onboarding process for new … departing staff. Maintaining an asset registry and overseeing the lifecycle of user devices. Handling incidents and requests via the service management tool. Providing support for a diverse and continually evolving range of applications, software, and hardware. Upholding governance standards across all IT service management processes. Collaborating with management … Logging incidents and faults, categorising andescalating them as necessary. CandidateProfile: ???? A minimum of 2 years' experience in a similar role,such as IT support or service/help desk. Previous hands-on and on-site experience. Proficiency in troubleshooting network issues at the user level. Familiarity with Microsoft more »

2nd Line Support Engineer/Customer Service 2nd Line … Support Engineer/Customer Service person is required for this IT company based near Winchester. Key Responsibilities Providing first and some second line support and escalation of helpdesk tickets to their customer base, working to specific SLAs Providing incident management & stakeholder facing communication for … customers as required (with the expectation of leading a multi manned P1 Bridge Line). Basic remote support and change management assistance to the customer base Manage and monitor call queues ensuring adherence to customer SLAs Qualifications/Skills required You do not need to have more »

2nd Line Support Engineer - Milton Keynes 5 Days per week onsite - £35,000 2nd Line Support Engineer required for a leading client based in Milton Keynes. My client is currently seeking a 2nd Line Support Engineer to come on board to provide support for Microsoft environments across a diverse clientele spanning various industries such as legal, real estate, logistics, manufacturing, and more. … Responsibilities include managing installations, upkeep, and resolving issues pertaining to Windows 10/11 operating systems on both laptops and desktops. Key skills, * Strong 2nd Line support experience * Conduct administration tasks for server operating systems. * Collaborate with RDS, Citrix, and Hyper-V technologies. * Supply assistance more »

Not just another 2ndline support role. But when where youre seen as one of the most experienced in the team. The go-to person for helping with any issues/technical advice. Youll be the person that people look up to. But is that enough? Well why not … get involved in ad hoc projects and site visits for support & deployment? All whilst working with the latest & greatest technologies. For a growing IT Service Provider who have acquired 6 new clients in 2024 and are happy to offer 40% remote working. Growth of their staff is important … Analyst, who has strong experience of supporting users at a 2ndline support level, ideally in a Managed Service environment This 2nd Line Support Analyst position is looking to start ASAP, will be based near Havant, Hampshire (40% home based after a more »

A 1st/2nd Line … Support Engineer/Customer Service person is required for this IT company based near Winchester. Key Responsibilities Providing first and some second line support and escalation of helpdesk tickets to their customer base, working to specific SLA’s Providing incident management & stakeholder facing communication … for customers as required (with the expectation of leading a multi manned P1 Bridge Line). Basic remote support and change management assistance to the customer base Manage and monitor call queues ensuring adherence to customer SLA’s Qualifications/Skills required You do not need more »

Support Engineer (2nd line Windows O365 Azure VMWare) Epsom to £45k Do you have experience of supporting users within a Microsoft Windows/Azure environment? You could be joining an independent Building Society that specialise in savings and mortgages, in a friendly and supportive environment. … As a Support Engineer you will provide 2nd line support to internal users via telephone, email and ticketing system, providing timely and effective resolution to user issues within the agreed SLA. You'll prioritise effectively and escalate problems where necessary to the 3rd … Friday (with flexibility around start and finish times). Requirements: You have experience working in a help desk/service desk environment in a 2nd line support function You have a strong knowledge of Windows, O365, Azure, Active Directory, Group Policy and Microsoft Exchange/ more »

requires in terms of skills and experience If you are a good match, make an application. You will have worked as a Product Support Engineer, Desktop Support Engineer, IT Help Desk Technician or similar role and have a good understanding of IP related telephony, IP networks … Microsoft packages and reporting tools and are willing to learn new skills and processes. You are a great communicator and are able to support non-technical users to follow standard troubleshooting methodology with patience and empathy and be a point of escalation to our 1st Line Support Technicians. THE ROLE ‍ You will be part of the Digital Support team which is constantly evolving. As a 2nd Line Support Technician you will be a point of contact for Digital Support queries arriving via phone/ more »

Are you an IT Support professional looking for your next career opportunity? Are you keen to work for a Microsoft Gold partner, providing first class IT services … to the education industry? You will work on site within schools, ensuring that IT systems and services are always available. You will be providing 2nd Line IT Support as well as manging key accounts, being the bridge between the schools and the business. This is … Working hours: Mon-Fri 8am-4:30pm What you will bring to the role: Previous experience in an IT Support, preferably to 2nd Line Support role. Experience of working within a school, academy or College would be very highly desired and advantageous. Previous more »

Are you an IT Support professional looking for your next career opportunity? Are you keen to work for a Microsoft Gold partner, providing first class IT services … to the education industry? You will work on site within schools, ensuring that IT systems and services are always available. You will be providing 2nd Line IT Support as well as manging key accounts, being the bridge between the schools and the business. This is … Working hours: Mon-Fri 8am-4:30pm What you will bring to the role: Previous experience in an IT Support, preferably to 2nd Line Support role. Experience of working within a school, academy or College would be very highly desired and advantageous. Previous more »

Role: 2nd Line Support Engineer Skills: - Windows Servers, Azure, Active Directory, Windows Operating System, MS Office 356, Exchange, Networking Protocols £36,000 – 2nd Line Support Engineer – Fully on-site (Dartford) I am working with a client who are a Managed … Service Provider (MSP) undergoing steady growth so are now looking to hire a 2nd Line Support Engineer to join the team. This position does require occasional travel to client sites so you must hold a valid UK driver's license. Our client is offering the … systems • Good knowledge of Microsoft Azure • Experience with configuring and administering MS Office 365 • Active Directory & Exchange • Good knowledge of networking protocols If this 2nd Line Support Engineer position with experience in Windows Servers, Azure, Active Directory, Windows Operating System, MS Office 356, Exchange and more »

Second Line Support Engineer (Tier 2) Salary is dependent on experience (£28,000 - £34,000) Office based work - across 3 site locations (North/East London) Strong experience across 2nd Line Service Desk Support Full right to work in UK - Must … hold a UK Driving License If you are a 2nd Line Support Engineer, working in an Managed Service (MSP) environment, or looking to land into this space, then this role is for you! What you will be doing You will be joining a UK leading … MSP, looking to add value to their ever growing and fast paced Service Desk team, as a Tier 2 (2nd Line) Support Engineer. This is a progressive opportunity, with plenty on-site and external training, to help you develop through your work and look at more »

Role: Second Line Support Engineer Skills: Windows Servers, Active Directory, Exchange, Office 365, AzureAD, VMWare and Hyper-V I have a client based near Dartford who is looking to hire a 2nd Line Support Engineer who has experience with Windows Servers … Servers Windows operating systems Active Directory and Exchange Office 365 Administration VMware, ESXi and Hyper-V Basic Networking (LAN/WAN) If this Second Line Support Engineer role with experience in Windows Servers, Active Directory, Exchange, Office 365, AzureAD, VMWare and HyperV opportunity is of interest … along with references and salary expectations and I will endeavour to contact within 2 working days to discuss further. Please Note: If this Second Line Support Engineer opportunity is not of interest and you know of anyone whom it may be suitable for then please forward more »

2nd Line Support Engineer - Guildford, Surrey. £30000-£40000 + Microsoft training + Benefits Leading MSP with offices across the South, are looking for a 2nd Line Support Engineer to work with Public and Private sector clients across the South East. … The position is hybrid based and will join an existing 2nd line team. The 2nd Line Support Engineer will require: Proven track record working at a 2nd Line Support Engineer level, with experience working for an MSP … preferred (not essential) Experience in 3rd line support beneficial Excellent communication skills and be able to demonstrate the ability to translate technical issues to non-technical staff. Strong desktop support skills with an eye for detail and excellence. A strong understanding of the Service more »

We are looking to recruit an experienced 2nd line support engineer who enjoys working in an environment in which they will have a broad responsibility and will have the opportunity to improve process and recommend technology improvements. To be a success in this role will … have a broad technical skill base and be able to provide 1st and 2nd line support in an SME environment. You will have a good knowledge of Windows/Azure, Active Directory, Exchange and M365. A working knowledge of networking with the ability to troubleshoot more »

To handle incoming technical support incidents requests and changes. * Management of personal call queue ensuring calls are closed in a timely fashion. * Provide updates and ensure ongoing customer communication is maintained. * Resolution of calls ranging from simple password resets to complex server queries. * Escalation of calls to 3rd … Line Team as necessary. * To work as part of a close-knit and highly skilled team of Engineers. * Provide excellent customer service. * Work with other internal teams (3rd Line Technical Delivery Teams Development Projects etc.) * Perform software builds/re-builds on PCs and laptops as more »

2nd Line Support Engineer - Hybrid/Reigate - 6 Month Contract - £267.24 Overview: An excellent opportunity has arisen with our client, a global financial services organisation embarking on an exciting transformation journey. We are seeking an experienced 1st/2nd line support … in remediating vulnerabilities within a Microsoft environment: Scanning tools such as Nessus or Qualys 2 years+ of 1st line technical helpdesk environment 2nd line technical support experience Contract Details: £267.24 per day Inside IR35 (Umbrella) 6 month contract Hybrid - 2X Per week in … Reigate 2nd Line Support Engineer - Hybrid/Reigate - 6 Month Contract - £267.24 more »

Overview of the role We are currently recruiting an experienced Site Based 2nd Line IT Engineer who will be based in Portsmouth at one of our largest retail clients sites. This role will be joining our already established onsite engineering team who provides support for … bringing your IT knowledge and customer experience to provide an efficient, approachable and streamlined methodology to fixing their IT issues. As one of our 2nd Line IT Engineers you will be expected to work on our clients site 5 days a week. Benefits of working for Tailor … business-critical IT and Communications systems work seamlessly in the background, unleashing you to fulfil your targets. Duties and responsibilities of our Site Based 2nd Line IT Engineer: Although you will be on site at one of our clients you will be an important member of the more »

IT Support | Technical Support | 2nd Line | Desktop The role will be onsite in Kidlington. As the IT Support Analyst, you will be required to undertake technical activities concerning the installation and support of computer and related equipment, ensuring the … smooth running of the company's business with the minimum of disruption. You will be providing 1st and 2nd line support with the opportunity to work in 3rd line once trained and developed. Main responsibilities Face to face, telephone and email support Purchase, Configure, install and maintain desktop and laptop PCs Support of Telephone Systems Manage the resolution of issues, problems, service requests and changes. Maintain an inventory/database of IT hardware and software Liaise with third party IT support Companies and vendors Support more »

An exciting opportunity has arisen for an IT Support engineer to join my client in West Sussex. This role will see you working within a small team where you will take responsibility for ensuring the reliability of IT systems and direct the support team in their … installation and maintenance of software and hardware Oversee the database of users, network access rights, and Group Policy and Active Directory Required experience: 1st – 2nd line support across a variety of tech including: Windows and Apple OS Office 365 It would be ideal if you … line support, support technician, technical support engineer. First line support, second line support. more »

An exciting opportunity has arisen for an IT Support engineer to join my client in West Sussex. This role will see you working within a small team where you will take responsibility for ensuring the reliability of IT systems and direct the support team in their … installation and maintenance of software and hardware Oversee the database of users, network access rights, and Group Policy and Active Directory Required experience: 1st – 2nd line support across a variety of tech including: Windows and Apple OS Office 365 It would be ideal if you … line support, support technician, technical support engineer. First line support, second line support. more »

An exciting opportunity has arisen for an IT Support engineer to join my client in West Sussex. This role will see you working within a small team where you will take responsibility for ensuring the reliability of IT systems and direct the support team in their … installation and maintenance of software and hardware Oversee the database of users, network access rights, and Group Policy and Active Directory Required experience: 1st – 2nd line support across a variety of tech including: Windows and Apple OS Office 365 It would be ideal if you … line support, support technician, technical support engineer. First line support, second line support. more »

2nd Line support engineer - £35,000 - Oxford I am working with a client who is on the lookout for a 2nd line support hardware engineer in the heart of oxford. You will you will be the eyes and the ears … required : Server administration Solving user problems/answering queries/basic user instruction New user& application setups Day-to-day user/systems support (printer installs, etc.) Web based ‘Manufacturer Knowledge Base’ investigations Providing applications & patches Workstation troubleshooting Training & answering queries (re: MS Office based apps.) In-house … auditing & fact-finding visits. If you are local to the Oxford area apply and we can get a call set up with the team. 2nd Line support engineer - £35,000 - Oxford more »

2nd Line IT Support Engineer - £36,000 - Billing Hill - Unbelievable Benefits! Role: 2nd Line IT Support Engineer Location: Billing Hill Salary: £30,000 - £36,000 + Unbelievable Benefits! Interviewing Immediately - Apply Now My client's are looking for an experienced … 2nd Line IT Support Engineer to join a rapidly growing IT department in Billing Hill. The successful candidate will be responsible for providing technical support for IT systems, resolving issues and providing advice on technical solutions. Responsibilities: - Provide on-site technical support … be suitable for: IT Field Engineer, IT Apprentice, IT Technician, IT Support Analyst, IT Infrastructure Engineer, Systems Administrator, 1st line, 2nd line, 3rd line, IT Engineer, Internal IT Support, Remote IT Support Interviewing Immediately - Apply Now Built more »