documentation (templates, playbooks, guides), ensuring version control and accessibility. Leading onboarding and enablement programs for new hires and delivery partners. Supporting project and service management tools (e.g., Certinia PSA, Asana ), including configuration, training, and workflow optimisation. Partnering with Finance to ensure data integrity and produce accurate reports on bookings, revenue, utilisation, and KPIs. Analysing operational metrics to identify trends and … Proven experience as a PS Operations Analyst in a SaaS or tech-driven environment. Strong background in process mapping, documentation management, and performance analysis. Experience with project management tools (Asana preferred). Analytical mindset with excellent attention to detail. Effective communicator and collaborator across technical and non-technical teams. Passion for continuous improvement and operational excellence. Even if you don More ❯
documentation (templates, playbooks, guides), ensuring version control and accessibility. Leading onboarding and enablement programs for new hires and delivery partners. Supporting project and service management tools (e.g., Certinia PSA, Asana ), including configuration, training, and workflow optimisation. Partnering with Finance to ensure data integrity and produce accurate reports on bookings, revenue, utilisation, and KPIs. Analysing operational metrics to identify trends and … Proven experience as a PS Operations Analyst in a SaaS or tech-driven environment. Strong background in process mapping, documentation management, and performance analysis. Experience with project management tools (Asana preferred). Analytical mindset with excellent attention to detail. Effective communicator and collaborator across technical and non-technical teams. Passion for continuous improvement and operational excellence. Even if you don More ❯
Responsibilities: Provide technical support and administration with a focus on applications in the Collaborations Applications suite including, but not limited to Microsoft Office 365, Google Workspace, Dropbox, Box, Lucidchart, Asana, Tableau, Slack, SurveyMonkey, and Quip Collaborate and consult with users to troubleshoot and to resolve technical issues as they pertain to the collaboration applications portfolio Provide training on new and … Expertise: 8+ years System Administration and custom solution development experience with a focus on collaboration applications including, but not limited to Microsoft Office 365, Google Workspace, Dropbox, Box, Lucidchart, Asana, Tableau, Slack, SurveyMonkey, and Quip Google Workspace - primarily Google Drive & Editors (Docs, Sheets, Slides, Sites, Forms, Drawing) and AppScripts, 3rd party add-ons and custom integrations Microsoft Office 365 All More ❯
