First Line Support Engineer / IT Service Desk Technician
- Hiring Organisation
- AWD online
- Location
- London, South East, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £28,000 - £34,000 per annum
Working within a collaborative service desk environment, the First Line Support Engineer/IT Service Desk Technician will troubleshoot issues, manage user accounts, support Azure AD and Active Directory administration, and contribute to ongoing service improvements and knowledge sharing. This is an excellent opportunity for someone passionate about technology … devices and operating systems including Windows and macOS User Account Administration: Manage password resets, account updates and multi-factor authentication via Active Directory and Azure AD Hardware and Software Setup: Install, configure and maintain hardware, applications and business systems Service Desk Documentation: Maintain accurate records within ticketing systems ...