11 of 11 ConnectWise Jobs in the South East

conduct service reviews Requirements Proven Desktop Support/IT Support experience Strong Microsoft stack (AD, Azure AD, Windows, M365) Experience with ITSM tools (ConnectWise desirable) Basic networking knowledge (LAN, firewalls, troubleshooting) Strong communication and customer service skills Highly organised with a proactive, problem-solving mindset Package ...

Experience with Docker and container-based application delivery Comfortable supporting live services within ITIL-based processes and SLAs, using tools such as ServiceNow, ConnectWise or Halo Clear communicator, able to work directly with customers and their development teams Desirable Previous MSP or multi-tenant experience Terraform Cloud/Enterprise Serverless ...

Knowledge of workflow automation, document management, or business process improvement. Experience selling finance and subscription-based technology solutions. Familiarity with CRM platforms such as ConnectWise, Dynamics, Salesforce, or HubSpot. Person Specification Ambitious, competitive, and self-motivated. A true new business hunter with a proactive mindset. Consultative rather than transactional ...

client's internal AI automation tool, helping improve service desk efficiency. Building and maintaining automation across RMM and PSA platforms including N-able, ConnectWise and Halo. Investigating and developing APIs and integrations between internal and client-facing systems. Working with data from multiple platforms to clean, reconcile and analyse information. ...

Lead Problem Management and Major Incident investigations, including root cause analysis (RCA) and preventative recommendations Resolve advanced Incidents, Problems, and non-standard Requests within ConnectWise Manage, working across infrastructure, cloud, and Microsoft platforms Confidently engage senior technical colleagues, Professional Services engineers, Microsoft, or third-party vendors when required Maintain high … Endpoint and device management Networking fundamentals (DNS, DHCP, TCP/IP, VPNs) Security principles and best practices Experience working with ITSM tooling (e.g. ConnectWise Manage) and ITIL-aligned processes Fluent spoken English with very good writing skills (e.g. wiring technical documentation) 3rd Line Support Engineer, M365, Cloud, MSP, Lead ...

will own customer orders from acceptance through completion and billing, coordinating across Sales, Operations, Engineering, Finance and suppliers. You will also manage quotes in ConnectWise CPQ and support Sales with accurate pricing and customer details. The role emphasizes thorough validation, audit trails, and proactive delivery coordination. #J-18808-Ljbffr ...

leads and LI followers, publishing regular engaging content to support inbound and outbound lead activity Data Management : Ensure all systems are managed and updated (ConnectWise, Cognism, Hubspot etc.) with required campaign information Product and industry knowledge : Possess and maintain in-depth knowledge of the existing UK Telecoms and IT Reseller ...

presales and solution teams, ensuring every deal is structured profitably and aligned to margin expectations. Maintain accurate pipeline, forecasting and activity records in ConnectWise and Dynamics 365, with forecast accuracy treated as a core requirement of the role. Cross-Functional Collaboration Work with presales, solution architects, delivery, marketing and partner … driven requirements such as Cyber Essentials or ISO 27001. Exposure to Data & AI propositions, including Microsoft Copilot, data platform or analytics engagements. Familiarity with ConnectWise, Dynamics 365 or similar CRM platforms. Experience working within SME or mid-market environments. Knowledge of vertical markets such as construction, manufacturing, professional services ...

qualify opportunities, build win plans, and close new business Develop account plans for high-potential customers, building relationships that unlock further business Keep ConnectWise, HubSpot, and other systems updated in real time with pipeline, account, and campaign data Work to KPIs that support delivery of your sales target Partner closely … emerging tech Excellent communication, negotiation, and presentation skills A proven track record of hitting new business targets in telecoms Confidence with CRM software (ideally ConnectWise) and Microsoft Office An active, well-used LinkedIn presence for pipeline generation A proactive, entrepreneurial mindset with strong strategic and problem-solving instincts Professional, approachable ...

varied role for someone who enjoys getting the detail right, solving discrepancies and keeping work moving. You will also manage quotes within ConnectWise CPQ and support Sales with creating accurate, complete quotes. What You’ll Be Responsible For: Order validation: Review orders submitted by Sales, checking products, pricing, contract terms … five SIMs where no equipment or additional delivery activity is required, together with usage bolt-on requests. Quote support: Manage quotes in ConnectWise CPQ and support Sales with entering the correct products, services, quantities, pricing and customer information. Revenue assurance and reconciliation Ensure completed services are submitted promptly to Finance ...

Strategic Group Service Desk Manager – MSP - £60K - £70K – Berkshire Berkshire | £65,000–£75,000 + Benefits Service Desk Leadership | MSP | ConnectWise/PSA | Service Transformation | AI & Automation | Customer Experience Are you currently leading a Service Desk within an MSP and feel ready to take complete ownership of a service operation … above the existing Team Lead and escalation capability. Service Desk strategy, performance and continuous improvement SLA performance, ticket volumes, ageing, backlogs and service quality ConnectWise/PSA utilisation, reporting, dashboards and meaningful KPIs Customer satisfaction, service reviews and senior escalations Team performance, accountability, development and resource planning Service Desk processes ...