DesktopSupport Analyst/2nd Line Support Engineer - ServiceNow, Ticket Management, AD/GP, O365, MS Teams, MS Azure, InTune/SCCM, ITIL, IT Customer Service (Internal User Base), VIP Support. Permanent, London/Hybrid, c.£50k - £55k+Bonus +Benefits Global Law Firm seeks DesktopSupport Analyst/2nd Line Support Engineer to support users in the UK office. You will work alongside the service desk team and provide support to a user base of around 1300 lawyers and business support staff using a range of technologies at the deskside. The main focus of the role will be to provide high quality 2nd line IT support relating to desktop … Windows Server/Azure, SCCM and InTune Endpoint Manager (mobile devices) inc imaging, Citrix, LAN/WAN/VPN connections, DNS/DHCP settings etc. The majority of the support work will be undertaken at the deskside but with some additional work undertaken over the phone and via remote sessions for escalated 2nd line issues. You play a key More ❯
We are currently looking for a DesktopSupport Engineer for our prestigious financial sector client based in London paying between £37,000 to £40,000 Great benefits. This is a great opportunity for a Support Engineer to really grow their all round skill set as great training and up skilling is provided. Previous experience of working in … a fast paced environment in a MSP or financial sector or in a VIP Support capacity is required. This role will be based onsite 5 days a week. The working hours will be 7.30am to 4.30pm - Monday to Friday. The Support Engineer will have a strong background working with the following – Windows Desktops Azure Office 365 Intune Laptop … Rollouts VIP Support Interested? Please apply below. IT Support Engineer, Support Engineer, DesktopSupport, VIP Support, Support Operations Engineer, Azure, Office 365, InTune, rollout, Windows More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Robert Half
DesktopSupport Analyst - International Law Firm - City of London - £50,000-£70,000 + Annual Bonus + Excellent Benefits About the Role An established international law firm with a history spanning over two centuries is seeking a talented DesktopSupport Analyst to join its London office. Employing close to 1000 people across five global locations, the … quality legal services to clients in the financial service sector. This is an exciting opportunity to join a small but growing London IT team, providing 1st and 2nd line support while contributing to technical projects and collaborating closely with senior stakeholders. You will also be a key escalation point for complex IT issues and play an important role in … maintaining the firm's high standards of IT service delivery. Key Responsibilities Provide 1st and 2nd line user support on desktop hardware/software, mobile devices, and audio-visual systems Troubleshoot and resolve technical issues across MS Office/M365, iManage, Acrobat, Litera, Intapp, and other business systems Deliver user training on standard desktop applications Assist with More ❯
Trade Floor Support Engineer – 3-month contract – London My Customer is seeking a Trade Floor Support Engineer to join our dynamic team supporting high-performance users, including Traders and VIPs, in a high-pressure financial services setting. As a key member of the IT support team, you will provide hands-on desktopsupport up to … critical to business success. You’ll need a keen eye for prioritisation, excellent communication skills, and the ability to work under pressure with professionalism and urgency. The Trade Floor Support Engineer is required onsite 5 days a week in Victoria, London Key Responsibilities of the Trade Floor Support Engineer Provide 1st and 2nd line desktopsupport … traders, front-office staff, and VIP users Troubleshoot hardware, software, and bespoke application issues efficiently Manage and resolve incidents using service desk tools (Avanti preferred, ServiceNow and others acceptable) Support Microsoft 365 environment and related technologies Provide meeting room and AV support to ensure high service availability Support and deploy desktops, laptops, and mobile devices using tools More ❯
Junior Infrastructure/DesktopSupport Engineer Purpose of Role An opportunity has arisen for Junior Infrastructure/DesktopSupport Engineer. The successful candidate will be required to work from the office 5 days a week and perform out-of-hours, on-call duties when required. Supporting all areas of the business with their Information Technology and … Communication Technology needs. Supporting the company’s infrastructure, PC’s, Servers, Switches Firewalls and associated hardware. Key Responsibilities: 1st line support for in-house applications and ad-hoc operational issues (training will be provided). PC hardware and software builds. Systems Administration (Active Directory, MS Exchange, Azure, Microsoft 365, Juniper and Linux systems etc.). Telephone administration and setup More ❯
DesktopSupport, Security Access Control (Security Tech) High Wycombe £30,000 - £40,000 + Training + Progression + Private Medical + Life Insurance Are you a Security Access Control installer or similar looking to work for an industry leading manufacuturer in Security Access Control? Do you want to join a global organisation that offers a best in class … their careers and become industry experts? On offer is the chance to work 1 on 1 with industry experts daily to help guide you through the industry as you support them installing some of the most high-tech bio metric securiy access control systems for a global leader. In this role you will be providing technical customer support … team to trouble shoot tickets and provide the best service. The successful candidate will be someone with technical knowledge and a willingness to learn and progress. The Role Providing desktopsupport to security access control installers Leading Industry training. Progression opportunities. The Person Commutable to High Wycombe Security Access control. Good communication and people skills Keywords; IT SupportMore ❯
Minton Place, Victoria Street, Windsor, Berkshire, England
GOLFBREAKS LIMITED
As the first point of contact for all Golfbreaks Back Office and Contact Centre staff, the IT DesktopSupport Technician plays a vital role in assisting colleagues with software and hardware issues or queries. Role As the first point of contact for all Golfbreaks Back Office and Contact Centre staff, the IT DesktopSupport Technician plays … a vital role in assisting colleagues with software and hardware issues or queries. This includes ensuring that all support calls are answered promptly, accurately logged, and managed efficiently, delivering immediate resolutions where possible and escalating more complex issues to other team members or third-party vendors when appropriate. The ideal candidate will possess strong communication skills, a methodical approach … attention to detail, organisational and prioritisation skills, and a collaborative team mindset. Being customer-focused, solution-oriented, and open to change is highly desirable. What you will be doing: Support: Respond to all 1st line support requests and issues from internal and external staff in line with defined service level targets, ensuring timely and effective resolution or escalation More ❯
loves getting stuck into hands-on tech, thrives on variety, and enjoys making life easier for others, this one's for you. We're on the hunt for a DesktopSupport Engineer to join a friendly, fast-moving team supporting schools with all things IT. You'll be right at the heart of the action - whether it's … resolving a tricky support ticket, rolling out a new batch of laptops, or helping a teacher get their tech back on track before class starts. This is a practical, people-focused role with lots of autonomy, tons of variety, and real opportunities to grow. What you'll be doing Your week might include: Providing 1st and 2nd line desktopsupport on-site across multiple school locations Troubleshooting Windows, Chromebooks, printers, and classroom tech Supporting users face-to-face with calm, confident communication Managing support tickets and collaborating with the helpdesk team Liaising with third-party suppliers when escalation is needed Auditing school IT environments and recommending improvements No two days will be the same - and that More ❯
DesktopSupport, Security Access Control (Security Tech) High Wycombe 30,000 - 40,000 + Training + Progression + Private Medical + Life Insurance Are you a Security Access Control installer or similar looking to work for an industry leading manufacuturer in Security Access Control? Do you want to join a global organisation that offers a best in class … their careers and become industry experts? On offer is the chance to work 1 on 1 with industry experts daily to help guide you through the industry as you support them installing some of the most high-tech bio metric securiy access control systems for a global leader. In this role you will be providing technical customer support … team to trouble shoot tickets and provide the best service. The successful candidate will be someone with technical knowledge and a willingness to learn and progress. The Role Providing desktopsupport to security access control installers Leading Industry training. Progression opportunities. The Person Commutable to High Wycombe Security Access control. Good communication and people skills More ❯
L2 Desktopsupport contract: 12 month FTC salary: Up to £35,000p/a Working days: Monday to Friday Location: West Sussex We have an exciting opportunity to bring on board a new engineer for a duration of 12 months FTC. The ideal candidate should possess the necessary knowledge and experience to excel in this role. Their primary … responsibility will be to provide hands-on support for the end-user technology environment and associated field devices. The technologies involved include the Microsoft productivity suite, desktop/laptop hardware, client-installed applications, meeting rooms, and video conferencing. The candidate should demonstrate expertise in the installation, configuration, administration, patching, upgrading, and problem resolution across a range of technologies More ❯
L2 Desktopsupport contract: 12 month FTC salary: Up to £35,000p/a Working days: Monday to Friday Location: West Sussex We have an exciting opportunity to bring on board a new engineer for a duration of 12 months FTC. The ideal candidate should possess the necessary knowledge and experience to excel in this role. Their primary … responsibility will be to provide hands-on support for the end-user technology environment and associated field devices. The technologies involved include the Microsoft productivity suite, desktop/laptop hardware, client-installed applications, meeting rooms, and video conferencing. The candidate should demonstrate expertise in the installation, configuration, administration, patching, upgrading, and problem resolution across a range of technologies More ❯
L2 Desktopsupport contract: 12 month FTC salary: Up to £35,000p/a Working days: Monday to Friday Location: West Sussex We have an exciting opportunity to bring on board a new engineer for a duration of 12 months FTC. The ideal candidate should possess the necessary knowledge and experience to excel in this role. Their primary … responsibility will be to provide hands-on support for the end-user technology environment and associated field devices. The technologies involved include the Microsoft productivity suite, desktop/laptop hardware, client-installed applications, meeting rooms, and video conferencing. The candidate should demonstrate expertise in the installation, configuration, administration, patching, upgrading, and problem resolution across a range of technologies More ❯
Your new organisation are a brand new commodities trading business backed by a global investment enterprise and are looking to grow their existing IT function by bringing in a DesktopSupport Engineer to support the organisation. The role will be broad in nature, and will be responsible for supporting the IT requirements of the business on hardware … as scripting and trading systems as well. In order to be successful in this role, you will have strong experience of working within a trading environment as an IT Support Engineer, as well as possessing broader IT support experience in Financial Services. You will be hands on, able to prioritise tasks, and familiar with operating in small to … enterprise in the heart of the city. This role requires 5 days per week on site in Central London. We are happy to provide application and/or accessibility support, please contact your Marks Sattin or Grafton consultant directly to discuss your needs. We're committed to protecting the privacy of all our candidates and clients, please visit https More ❯
Larkfield, Aylesford, Kent, England, United Kingdom
The Fortune Group
IT Support/Desktop Infrastructure Engineer The Fortune group our recruiting for an IT Support/Desktop Infrastructure Engineer for our MSP client based in Maidstone, with occasional travel to London office. You will deal with 2nd/3rd line technical issues. The Suitable IT Support Engineer should have worked previously in a technical IT … support role covering 2nd/3rd line support for at least 3+ years. Additionally, the successful candidate will have shown dedication to their professional development by achieving industry recognised qualifications such as CompTIA accreditations or Microsoft MCP/MCSE and have direct experience of working with common MSP tools and technologies, such as RMM solutions, Azure and Office More ❯
Basingstoke, Hampshire, South East, United Kingdom
Experis UK
Support Technician - Laptop Set-up Refresh Clinic Location: Onsite | Contract-Based | Immediate Start Basingstoke SC Clearance Join a fast-paced and dynamic IT deployment project as a Support Technician in our Laptop Refresh Clinic. We are seeking proactive, detail-oriented individuals to assist in the efficient delivery and refresh of end-user devices in line with a major … the correct number of units daily. Update all steps in the Contractor's workflow management system with precision. Promptly report migration issues and escalate unresolved problems to Post Migration Support Engineers . Carry out daily manual stock checks and communicate findings to site leadership. Prepare collected devices for return - package using original boxes, label per Designation Rules ('Disposal' or … Refurbishment'). Secure all devices and equipment in onsite storage at the end of each day. ?? Skills & Requirements: Previous experience in IT support, deployment, or refresh projects. Strong attention to detail and ability to follow strict processes. Good communication and reporting skills. Ability to work independently and within a team. Physically able to move equipment between locations safely. People More ❯
Support Technician - Laptop Set-up Refresh Clinic Location: Onsite Contract-Based Immediate Start Basingstoke SC Clearance Join a fast-paced and dynamic IT deployment project as a Support Technician in our Laptop Refresh Clinic. We are seeking proactive, detail-oriented individuals to assist in the efficient delivery and refresh of end-user devices in line with a major More ❯