South East London, England, United Kingdom Hybrid / WFH Options
Tempest Vane Partners
My client is a market leading Energy & Commodities Trading business focused on delivering sustainable energy solutions and trading power and gas across Europe. They are currently looking for a DesktopSupport Analyst to ensure the smooth operation of their end-user computing environment. What You'll Get An opportunity to work in one of the most exciting and … A market leading compensation package including basic salary and annual bonus. Benefits including pension contribution, healthcare, life assurance and 25 days annual leave. What You'll Do As a DesktopSupport Analyst, you will be the first line of technical support for employees, ensuring their desktop environments are running smoothly and securely. You will provide timely … and effective technical support for hardware, software, and networking issues across a hybrid work environment. Provide 1st and 2nd line desktopsupport for Windows and Mac environments, including laptops, desktops, mobile devices, and peripherals. Troubleshoot and resolve hardware, software, and connectivity issues for on-site and remote users. Deploy, configure, and maintain end-user hardware and software More ❯
2nd Line DesktopSupport Engineer £30,000 + On-call Allowance Brentford (On-site) Are you a hands-on 2nd Line DesktopSupport Engineer who thrives in a professional, fast-paced IT support environment? We re looking for someone with strong troubleshooting skills, excellent end-user support capabilities, and confidence across Windows 11, O365 … and device builds. This is a full-time, permanent role based at a high-profile site near Brentford. You ll be providing onsite 2nd Line Support, managing user tickets, escalating issues, and performing physical device builds. You ll also take part in a paid on-call rota (1 in 4 weeks), with some occasional travel to nearby sites. What … you ll be doing: Resolving 2nd line support queries across desktop, network and mobile environments Building laptops/PCs using tools such as Intune Autopilot or SCCM Supporting Office 365, Windows 11 and AV tools like Zoom/MS Teams Troubleshooting remote access (VPN) and mobile device issues (iPhone) Updating the Asset Management system and maintaining documentation Liaising More ❯
Deskside Support Engineer Position Overview Desktop Technician will provide day to day local\remote desktopsupport, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software, and application issues in a ticketing system. The candidate will also need to facilitate customer resolution for calls and engage their supervisors and managers … to ensure operational consistency across all shifts within the IT Support Center. DesktopSupport Engineer provides Break Fix, fault diagnosis and resolution. Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite. Ideal candidate should have … Years’ experience in Windows Desktopsupport and Infrastructure support. Candidate Required Minimum Qualifications and Skills: Bachelor’s degree or equivalent in Computer Science or related field. CompTIA A+, Microsoft Certified Professional (MCP) or better. Minimum of 3 -5 years of relevant IT experience. Windows 10-11, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation More ❯
On site 5 days a week - MUST drive and own a car - ITIL Foundation or CompTIA certs**** £30-34,000 DesktopSupport Technician, Helpdesk, 1st & 2nd line, Microsoft/Windows, Hardware & Software, AD, ITIL Foundation or CompTIA, Drive and own a vehicle, Onsite 5 days a week. A financial services firm are seeking a reliable and skilled 2nd … line IT Support Engineer. They require ITIL foundation cert, or CompTIA certs. This mid-level role ensuring smooth operation of their desktop environment and IT systems. You will be providing timely support and maintenance for desktop software and hardware within the organisation and involves troubleshooting hardware issues, installing and configuring software applications, and ensuring user workstations … efficiently and securely. Key responsibilities include resolving user-reported issues, managing hardware inventories, assisting with software updates, and maintaining endpoint security compliance Key Responsibilities: Provide 1st/2nd line support for hardware, software, and desktop issues (Windows environment) Administer and troubleshoot Active Directory Set up and maintain desktops, laptops, printers, and mobile devices Install, configure, and supportMore ❯
Junior DesktopSupport Engineer | £25,000 - £30,000 | Onsite Do you have a passion for cutting-edge technology? Are you looking to get exposed to a range of technologies across a variety of platforms? Are you looking to join a company with a market-leading training and development program? We are working with a market-leading MSP who … are looking for a Junior Desktop Engineer to join the team. You will be responsible for providing a combination of BAU support and project implementation. You will also be given a great opportunity to develop your technical skills and grow in a dynamic, successful company. What you need : Windows Server O365 Active Directory Basic networking skills AV SupportMore ❯
DesktopSupport – Investment Management – 5 days in London Office DesktopSupport Engineer is required to join a growing Investment Management business. Offering a salary ranging from £35,000 to £40,000, based in London, full time in office (flexibility where needed). Reporting to the Head of IT, you will join a dynamic and highly collaborative … team. The business has circa 150 users, working on Microsoft machines in a cloud-based environment. They are looking for a personable desktopsupport professional who can provide face to face support in an ITIL framework, supporting a variety of stakeholders. An awareness of security and IAM is also important. Key requirements: Proven experience supporting Microsoft machines. … to help an award-winning investment management business with their IT estate. If you feel like you match the above and would like to hear more, please apply within. DesktopSupport – Investment Management – 5 days in London Office Kite Human Capital – Hire Better We are unashamedly focused on working with only the best people, who care about customer More ❯
proposals to drive Service improvement plans. (4.) To independently resolve tickets & esnure that the agreed SLA of ticket volume and time are met for the team. (5.) To provide support for on call escalations/L3 level support and doing incident & problem management (6.) Work on value adding activities such Knowledge base update & management, Training freshers, coaching analysts More ❯
Your New Role You will be joining as an Interim SC Cleared Migration Support Specialist who will be playing a key role in the setup and execution of device migration activities, ensuring seamless transitions for users while maintaining operational efficiency. This includes setting up the Refresh Clinic, managing device movement, and supporting engineers and site managers throughout the migration … process. The role also involves inventory control, workflow updates, and post-migration support, ensuring all devices are refreshed, allocated correctly, and stored securely. Your Responsibilities Migration Setup & Refresh Clinic * Assist in establishing the Refresh Clinic for device migration operations. * Move the required quantity of devices from onsite storage to the Refresh Clinic, following instructions from the Contractor Engineer and … update the Contractor's workflow management system at all relevant migration steps. * Promptly report migration issues to the Contractor Engineer and Site Manager. *Escalate unresolved problems to Post-Migration Support Engineers for further troubleshooting. Inventory Management & Device Handling * Conduct daily manual stock checks and report findings to relevant personnel. * Ensure that collected devices are properly packaged, labelled, and designated More ❯
Guildford, England, United Kingdom Hybrid / WFH Options
SISL Global
Job Summary: The L2 DesktopSupport Technician is responsible for providing advanced technical support and troubleshooting to end-users. This role involves addressing complex issues, maintaining hardware and software systems and ensuring optimal performance and user satisfaction. Key Responsibilities: · Provide second-level technical support for desktop/laptop hardware, software, and peripheral issues. · Diagnose and … resolve advanced technical issues escalated from the L1 support team. · Install, configure, and maintain operating systems, software applications, and system updates. · Perform root cause analysis to identify recurring technical problems and develop solutions. · Excellent in troubleshooting break/fix issues of windows and mac computers · Assist with network connectivity issues, including LAN/WAN, Wi-Fi, and VPN. · Collaborate … with IT team members on projects, upgrades, and implementations. · Maintain accurate records of work performed, issues, and resolutions using the company's ticketing system. · Provide remote support and troubleshooting for users working from home or in the field. · Train and mentor junior support technicians as needed. · Ensure compliance with IT policies, security protocols, and best practices. · Perform routine More ❯
Milton Keynes, England, United Kingdom Hybrid / WFH Options
SISL Global
Job Summary: The L2 DesktopSupport Technician is responsible for providing advanced technical support and troubleshooting to end-users. This role involves addressing complex issues, maintaining hardware and software systems and ensuring optimal performance and user satisfaction. Key Responsibilities: · Provide second-level technical support for desktop/laptop hardware, software, and peripheral issues. · Diagnose and … resolve advanced technical issues escalated from the L1 support team. · Install, configure, and maintain operating systems, software applications, and system updates. · Perform root cause analysis to identify recurring technical problems and develop solutions. · Excellent in troubleshooting break/fix issues of windows and mac computers · Assist with network connectivity issues, including LAN/WAN, Wi-Fi, and VPN. · Collaborate … with IT team members on projects, upgrades, and implementations. · Maintain accurate records of work performed, issues, and resolutions using the company's ticketing system. · Provide remote support and troubleshooting for users working from home or in the field. · Train and mentor junior support technicians as needed. · Ensure compliance with IT policies, security protocols, and best practices. · Perform routine More ❯