Head of Operations - MSP
- Location
- Wadhurst, England, United Kingdom
Operations is responsible for the day-to-day running of CenCom's operational functions, ensuring that the service desk, technical project delivery, procurement and finance teams work to clear structures, standards and priorities, and that CenCom consistently delivers what has been agreed with its clients. The role provides the operational … endpoint management; operational reporting and management information used by CenCom and Owlis. Other systems: Microsoft 365, SharePoint, Teams, documentation systems, supplier portals, purchasing and finance tools, and other group systems. Operational focus: Service desk performance, project delivery oversight, resource planning, operational process, management information, people management, client service escalations, procurement ...