Support Analyst L2 1st Line Lead
- Hiring Organisation
- Kaplan
- Location
- London, South East, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £35,900 - £37,000 per annum
environment. Strong experience working within an ITIL framework (specifically Incident, Request, and Change Management), ideally holding an ITIL certification. Deep knowledge of Windows OS, Google Workspace Admin, Office 365, and hardware configuration. Experience implementing and monitoring controls for SOX, ISO 27001, and GDPR. A proactive interest in emerging AI technologies ...