IT Support Technician Purpose The role of IT Support Technician will lead and manage all day-to-day IT 2 nd and 3 rd line support activities for Schools. The IT Support Technician will liaise with School staff, the IT Service Desk and other 3 rd line support teams to identify, prioritise … own and resolve all IT support and service requests. The IT Support Technician will work closely with the Projects teams to assist with the seamless delivery of technology transition projects This position is a UK role and will be required to support other schools/sites as requested by the UK Service Delivery Manager. Key Responsibilities Provide … nd and 3 rd line support to UK School staff and students Support Transformation Projects Work alongside and support strategic technical delivery and IT Solutions Strategy Carry out routine BAU maintenance of all computer hardware and network services to maintain agreed availability. Respond to and resolve IT faults and requests through onsite visits and remote support tools to More ❯
1st Line IT Support Technician - Newbury - £26,900 to £30,500 + bonus Newbury/Berkshire growth organisation are looking to add an IT Support Technician/Analyst to their established team. With a customer centric approach the remit of this office based position will see you providing IT technical support across the group. Working … within a Microsoft environment you will use your knowledge of IT and cyber security to resolve or escalate technical issues. Our client have an excellent culture and offer all positions with training and support. Key Responsibilities: Provide first line support to the business via phone, email, and in-person. Diagnose and troubleshoot hardware, software, and network issues. Install, configure … on various platforms (Active Directory, Office 365, etc.). Ensure timely resolution of issues and escalate complex problems to higher-level support when necessary. Qualifications and Skills: Experience in IT Support. Knowledge of Windows operating systems. Proficient in supporting Microsoft Office 365 and Active Directory. Excellent problem-solving skills and attention to detail. Strong communication skills and excellent customer More ❯
IT Support Technician 5 Days onsite in London Are you a proactive and ambitious IT professional looking to take the next step in your career? Join a dynamic and growing team where your skills will make a real impact. Our client are seeking an enthusiastic IT & Communications Support Technician to be the go-to tech … expert at our London headquarters. You’ll be the first point of contact for IT support, resolving a wide range of technical issues and ensuring smooth day-to-day operations. With a strong focus on Microsoft 365 and cloud technologies, you’ll play a key role in maintaining a secure and efficient IT environment. This is a fantastic …/11, Active Directory Strong communication and organisational skills A self-motivated, can-do attitude with a passion for learning Basic networking knowledge and familiarity with Apple iOS IT Support Technician Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable More ❯
Woodstock, Oxfordshire, South East, United Kingdom
Ridge & Partners LLP
continually expand our expertise and nurture our talent with a focus on quality, innovation and growth. And due to this growth, we are now looking for a 3rd Line IT Support Technician to join our growing, dynamic Technology team. Our Technology team are fully committed to providing exceptional service by placing the users experience at the heart of … Manager, ensuring new software and its subsequence updates are fully tested before entering the production environment Proactively look at ways of making improvements in all areas of the clients IT Apply knowledge of Information Security to ensure all company data and systems are kept safe from threats Attend and/or host regular status meetings with the team and … management Effectively communicate IT or any other relevant information to colleagues in a timely manner Technical Skills Essential understanding of: Security Infrastructure Cyber Security best practices Windows Desktop environments, including the latest Windows Version Windows Server OS Microsoft 365 Cloud Platform Networking systems and services Virtualisation technologies such as VMware/Hyper-V Information Security best practices ITIL best More ❯
Employer description: PurpleJelly is an established and successful IT solutions company based in Farnham, Surrey. As a Managed IT Service Provider, we offer a varied range of dependable, high-quality technical support and IT solutions to our external customer base predominately centred around Microsoft cloud technologies. Overview: We are looking for an enthusiastic and ambitious individual to … become a fantastic skilled IT Service Desk Technician. You’ll work closely with a great team on a busy service desk where you will grow your skills and experiment with new tools, techniques and technologies on a wide variety of networks. You'll be a key member of our team at the forefront of our technical support service. Responsibilities … Develop and maintain good working relationships with clients to promote high level of customer service. Logging, prioritisation and escalation of IT support issues and requests in line with procedures and SLAs. Resolution of 1st line support issues and working with senior technicians and third-party suppliers when required. Routine systems administration tasks: typical issues will be faults with PC More ❯
Woodstock, Oxfordshire, South East, United Kingdom
Ridge & Partners LLP
continually expand our expertise and nurture our talent with a focus on quality, innovation and growth. And due to this growth, we are now looking for a 1st Line IT Support Technician to join our growing, dynamic Technology team. Our Technology team are fully committed to providing exceptional service by placing the users experience at the heart of … everything they do, whilst creating a culture where you can thrive and do your best work. Reporting to our Senior 2nd Line IT Support Technician and based at our head office in Oxford, Woodstock, you will play a key role in providing support to a diverse group of approx. 1350 users, responding to incidents and requests in line … with company SLAs. Youll be part of a team that isthe first point of contact for all IT queries submitted via telephone, self-service portal and walk-ups. Youll deal with a variety of hardware, software, telephony and mobile device issues, and will have the opportunity to gain insight into infrastructure-based technology, making the move into a more More ❯
We have an exciting opportunity for a 1st Line IT Support Technician to join our well-established client in Faringdon, Oxfordshire. MFK Recruitment has successfully recruited 42 individuals for this well-established company in the past 5 years. Extremely ambitious company and they’re very interested in having individuals join their team, who are keen to progress and … succeed. 1st Line IT Support Technician – main responsibilities: To manage all incidents and customer requests from receipt to resolution and closure To ensure service level agreement standards are met To promptly complete any admin paperwork and documentation Keep accurate records of all site information using IT Service Management tools Promote best practices and adhere to change control … process Accurately plan and organise a working week Review scorecard weekly with Team Lead 1st Line IT Support Technician – skills & experience: Minimum of 6+ months of experience in an IT Support role Experience in using Windows Server/Active Directory Experience in using Office 365 Admin Exposure to Cloud support (desirable) Experience working with SLA’s Able More ❯
Must drive and own a vehicle - on site 5 days a week and need a car to get there**** IT Support Technician, Helpdesk, 1st & 2nd line, Microsoft/Windows, Hardware & Software, AD, ITIL Foundation & CompTIA, Drive and own a vehicle, Onsite 5 days a week. A financial services firm are seeking a reliable and skilled IT Support … Engineer to cover 1st & 2nd line support . This mid-level role ensuring smooth operation of their desktop environment and IT systems. You will be providing timely support and maintenance for desktop software and hardware within the organisation and involves troubleshooting hardware issues, installing and configuring software applications, and ensuring user workstations operate efficiently and securely. Key responsibilities include … support business applications Log and manage incidents, escalating when necessary Support users across on-site and remote environments Assist with Intune management (desirable) Requirements: 2+ years experience in an IT support/helpdesk role Solid desktop support knowledge (hardware/software) Experience with Active Directory ITIL Foundation and/or CompTIA A+/N+ certifications Strong communication and troubleshooting More ❯
Senior ITTechnician - SURREY - Independent School - £40-43K ESP are looking for an ITTechnician ready to take on a new role where your skills and personality can shine. Your growth is my client’s priority, and you will be part of a team ready that are constantly working together. We're seeking a proactive … IT professional to come and work in this glorious environment within a country setting, in Surrey. This role will not be a job - but part of your upward career. We especially want to hear from candidates who have worked within an Apple environment. Imagine a collaborative IT team that genuinely enjoys working together ! First class benefits accompany this … professional development, private medical insurance, and a great work-life balance. In a location to die for ! We're looking for someone to make a real impact by: Solving IT challenges: Taking ownership of escalations and resolving requests efficiently. Enhancing the infrastructure: managing servers, networks, and the overall tech environment. Driving efficiency: Documenting processes and system impacts Innovating & Learning More ❯
I'm looking for a Senior IT Support Specialist to focus mainly on JAMF/MDM support with 25% of the role being Windows machine focused. This is a temporary/part time (20-30hrs per week) position with a client in the Mergers & Acquisition space. The role will be 5 days onsite in London initially before moving … to 3 days at a later period. Further details in the advert below. SENIOR IT SUPPORT TECHNICIAN Salary: Competitive and based on experienceLocation: London I'm looking for a Senior IT Support Specialist to focus mainly on JAMF/MDM support with 25% of the role being Windows machine focused. This is a temporary/part time … be 5 days onsite in London initially before moving to 3 days at a later period. Further details in the advert below. What you'll do: As a Senior IT Support Technician, you will play a pivotal role in ensuring smooth day-to-day operations for internal clients by providing expert guidance across desktop support, cloud applications, network More ❯
Job summary Are you passionate about technology and want to make a real difference? As an ITTechnician in DHC, you'll play a vital role in supporting the systems and services that help deliver excellent patient care. From setting up equipment and resolving technical issues to supporting clinical systems and staff, your work ensures healthcare professionals can … and we reserve the right to close the advert early if a suitable candidate is found, so we encourage an early application. Main duties of the job As an ITTechnician, you'll play a key role in maintaining the DHC digital infrastructure that underpins patient care. Your day-to-day responsibilities will include installing and configuring hardware … and software, troubleshooting network and connectivity issues, supporting clinical systems, managing user accounts, and ensuring IT equipment runs smoothly across all our departments. To succeed, you'll need strong technical knowledge of Windows environments, networks, and IT security, along with excellent problem-solving skills. You should be organised, detail-oriented, and able to communicate effectively with both technical More ❯
Infrastructure Engineer Windows Networking & Linux We are looking for someone with strong technical skills covering Windows Server, Networking and some Linux Administration who can provide reliable, scalable, and secure IT support across the business. As an Infrastructure Engineer, you will be responsible for maintaining, supporting, and optimizing core systems. You ll work across Windows and Linux platforms, focusing on … and performance, ensuring high availability Collaborate with DevOps, security, and development teams on infrastructure projects Participate in on-call rotations and incident response Requirements: 3+ years of experience in IT infrastructure Strong knowledge of Windows Server and Active Directory Solid experience with Linux systems administration Good understanding of TCP/IP, DNS, DHCP, VPNs, and firewalls Experience with virtualization More ❯
Infrastructure Engineer Windows Networking & Linux We are looking for someone with strong technical skills covering Windows Server, Networking and some Linux Administration who can provide reliable, scalable, and secure IT support across the business. As an Infrastructure Engineer, you will be responsible for maintaining, supporting, and optimizing core systems. Youll work across Windows and Linux platforms, focusing on networking … and performance, ensuring high availability Collaborate with DevOps, security, and development teams on infrastructure projects Participate in on-call rotations and incident response Requirements: 3+ years of experience in IT infrastructure Strong knowledge of Windows Server and Active Directory Solid experience with Linux systems administration Good understanding of TCP/IP, DNS, DHCP, VPNs, and firewalls Experience with virtualization More ❯
IT HELPDESK TECHNICIAN Qualifications, skills, and all relevant experience needed for this role can be found in the full description below. Hours: 35 hours per week Shift pattern: Monday - Friday 09:00-17:00 plus on-call rota 1 week in 5 Salary: £26,610 per annum (£14.62ph) plus on-call bonus pay (£250 per week) Location: Hybrid … work scheme ABOUT YOU You're a practical, tech-savvy problem solver with a passion for helping others. You’re at your best when responding to support requests, diagnosing IT issues, and keeping end users connected and productive. Whether you’re assisting in person or remotely, your goal is always to provide fast, effective, and friendly service. You’re … You’re also not afraid to get hands-on with hardware, systems, and devices. KEY ROLE REQUIREMENTS To succeed in this role, you’ll need: Previous experience in an IT support/helpdesk role or strong hands-on technical skills Solid understanding of Microsoft Windows, Office 365, Exchange, and Azure Excellent problem-solving and diagnostic abilities Strong communication and More ❯
IT Support Technician required to work in Thatcham, as this is a very rural area, you will need to have your own transport. This opportunity is working Monday to Friday onsite 5 days a week. Please note my client will not be able to sponsor you if you do need sponsoringplease do NOT send in your application. This … need sponsoring. Job responsibilities: Take responsibility for the smooth running of all of desktops; laptops; tablets; smart devices; OperatingSystemsand applications, Internet cafés and other client facing areas. Monitor the IT service desk in support of all client's areas. Act as a point of escalation totroubleshootand resolveissuesasrequired. Create and maintain standard operating procedures, developing new procedures as required and … ensure adherence. Provide support for all IT related projects and you will be required to work 1 Saturday in 3 and then 1 in 4 weekends - 9-1pm. Skills required: 2yrs + Proven Service Desk Support environment. Typicallyat least 2yearsof technical delivery and support experience, inroles that requireinvolvement and understanding ofITIL based service delivery. Knowledge of: Windows desktop More ❯
Onsite IT Field Support Engineer who has good IT troubleshooting and user facing skills is required to provide onsite deskside technical support for a multi award-winning Managed Service Provider. SALARY: £32,000 - £34,000 per annum (depending on experience) with up to £2,000 Bonus + Benefits LOCATION: Battersea, London (SW11) You will be based on a … ll be invited on to the next stage of the interview process. JOB OVERVIEW We have a fantastic new job opportunity for an OnsiteIT Field Support Engineerwho has good IT troubleshooting and user facing skills is required to provide onsite deskside technical support. Working as the Onsite IT Field Support Engineer you will provide desktop support for all … and escalate all problems to the next level of support for guidance as well as contact third-party vendors for warranty service repair. DUTIES Your duties as the Onsite IT Field Support Engineer include: Resolve level 1 and 2 support cases and tasks associated with end-user issues, physical and cloud infrastructure, and project related tasks See the world More ❯
Not just an IT support role - Join a company that actually invests in you We're working with a long-standing, people focused MSP, that's known for it's supportive culture and genuine career development. Whether you're starting out in your IT journey or looking to deepen your technical skills, this team offers the training … a call centre or a "burnout-heavy" helpdesk, you'll join a close-knit team of 10, working across a wide range of tech and clients. What's in it for you: 1st Line - Up to £27k DOE/2nd or 3rd Line - Up to £45k DOE + bonus Funded certifications & real career progression Gym access + wellness perks … term stability, people here stay and grow 1st Line Support: Perfect if you're a recent graduate in a related field or you've got 1+ years in an IT support role. You'll handle day to day queries, learn tools like Office 365 and networking and build your skills in a supportive environment. 2nd/3rd Line Support More ❯
deliver exceptional service and an unwavering drive to grow — all while embodying the values of Affinity Trust. Role Are you a proactive, detail-oriented individual eager to launch your IT career? We are searching for two passionate IT Help Desk Apprentices to become part of our close-knit, dedicated IT team in Thame. Join us, and you … ll have the opportunity to receive real world training from our supportive IT team, inspiring you to develop your skills in an environment that truly cares. Your mission (should you choose to accept it) • Maintain the day-to-day functions of the IT support helpdesk • Support IT Administrator tasks as needed • Assist with bespoke IT … when required No prior experience needed—comprehensive on-the-job training will be provided through the apprenticeship. While familiarity with Microsoft Office 365 and Windows 11 is a plus, it’s not a requirement; we’re here to help you succeed and grow every step of the way! If you need any special arrangements or support during the recruitment More ❯
Junior IT Support Technician & PHP Software Developer Maidstone £25k - £27k Support today. Develop tomorrow. Your path into software starts here. Are you looking for a hands-on role that lets you build real-world experience in both IT support and software development? Do you want to be a developer and need the right company to help you … get there? Can you troubleshoot a PC, but dream of building the software behind it? We are recruiting for a Junior IT Support Technician & PHP Software Developer role with a company that truly understands how to nurture future developers. This is not just an IT support job. Its an opportunity for someone with a genuine interest … software projects, and build the skills needed to move into a junior developer role over time. About the Role You will split your time between providing day-to-day IT support to staff and working with the internal development team on web-based tools and platforms. You will gain hands-on experience in PHP , Laravel , and modern software development More ❯
NHS South Central and West Commissioning Support Unit
Job summary As an IT Service Desk Technician, you'll play a central role when it comes to supporting customers and colleagues via telephone, our Self-Service Portal, Chat and remotely accessing our customers devices. With an interest in IT and an opportunity to expand your technical skills and knowledge, you'll be part of a … high performing team ensuring there is minimal downtime to services. You will act as the first point of contact on the SCW IT Service Desk so applicants must be confident to talk over the phone and provide friendly customer service. The role itself is office based from either Bridgwater (TA6 4RN), Eastleigh (SO50 5PB), Ashford (TN23 1PP) or Worthing … Self-Service Portal (SSP), or by using Live Web Chat. You'll monitor these channels and ensure tickets are responded to in a timely manner. You'll use our IT Service Management Tool (ITSM) to accurately capture information and provide 1st line IT support and troubleshooting. We are looking for an enthusiastic self-motivated individual who can work More ❯
About The Role Whether you're passionate about solving tech problems or eager to launch your career in IT, this Support Technician apprenticeship offers the perfect starting point. The IT Systems engineer technician apprentice will assist in assembling, installing, maintaining , and troubleshooting traffic enforcement technology hardware and software, including associated infrastructure, ensuring they operate efficiently and … work directly supports Verra Mobility's mission to enhance road safety and smart mobility, ensuring reliable and compliant solutions for our valued clients. Training to be provided: Level 3 IT Support Technician Apprenticeship Standard. You will complete a 22-month apprenticeship which includes 25 days at the PETA training centre in Cosham. You will be supported every … weeks with visits from your PETA Learning & Development Coach. About the role: The IT Systems engineer technician apprentice will be responsible for the following duties: Be a collaborative, active and positive member of the Government Solutions team who operates in alignment with Verra Mobility's Values Systems & Software Management: Installation, maintenance and development of operational IT systems More ❯
Junior ITTechnician (Entry-Level) Location: Speldhurst, Tunbridge Wells, Kent (onsite) - remote location so own transport is required Hours: Monday to Friday, 9:00 am – 5:30 pm Salary: £12.21 per hour initially Start Date: Immediate or flexible for the right candidate Our Client Our client is a small but growing Managed Service Provider (MSP) based in Speldhurst … providing tailored IT support and technology services to a range of clients. They are looking for a technically capable and motivated junior Technician to join them full-time. This role is ideal for someone who has recently completed a relevant college qualification and is keen to gain hands-on experience in a real-world setting. The Role You … is essential. Key Responsibilities: Provide first-line technical support to clients and internal users. Install, configure, and maintain hardware, software, and user accounts. Assist with monitoring, backups, and general IT maintenance. Troubleshoot network, printer, and software issues. Keep internal records and documentation up to date. Requirements: Completed technical college qualification (e.g. Level 3 IT, BTEC, or equivalent in More ❯
Ringwood, Crow, Hampshire, United Kingdom Hybrid / WFH Options
Trusted Technology Partnership
IT Support Technician Location: Ringwood, Hampshire, + Hybrid Home Working Salary: £25,077 + Profit Share + Benefits Hours: 37.5 hours per week full time The Role You will be taking calls from customers and helping to resolve their IT issues; you will be the first point of contact for our customers. This is a fantastic career … opportunity for someone wanting to start a career in IT Support. You will be resolving incidents using your own initiative, knowledge and problem-solving skills, using remote support tools to remotely solve and fix issues, keeping customers up to date throughout the incident life cycle. Skills & Experience To succeed in this role, you will require a strong enthusiasm for … IT, a willingness to develop skills in troubleshooting and problem-solving, and the ability to deliver exceptional customer service. This role is subject to a clear standard DBS check being received. The Package: Ongoing training and support Company Profit Share (first £3,600 is tax free) 22 days annual leave plus bank holidays, increasing with length of service Birthday More ❯
Junior Technician Job description Working alongside the Network Manager and on site with end users, this role is responsible for day- to-day support and troubleshooting of all in-house software and equipment, namely desktops, laptops, printers, phones and photocopiers. Technical support provided will include: Performing hardware and software maintenance duties Troubleshoot and correct hardware/software computer and … for mobile engineers The post holder will have daily contact with the Network Manager, either face to face or over the phone. Requirements: - Relevant educational background or experience in IT Support. - 1 to 2 years of preferred experience providing all round technical support to users - Must have thorough Windows/MS Office knowledge, Google, Office 365 and sharepoint - Must More ❯
We are a small Managed Services Provider seeking a passionate 1st Line Support Apprentice. This role offers hands-on experience in IT support, including customer issue triage, system improvements, and installations. We provide comprehensive training, career growth opportunities, and regular social activities. Role Your duties will include: Daily Support: Triage customer issues and queries via our ticketing system and … and 365 platform migrations and improvements. Training This training programme is completed via an Apprenticeship Standard at Level 3 and learners will achieve a Pearson Level 3 Information Communications Technician qualification. Apprentices without Level 2 English and mathematics will need to achieve this level prior to taking the End Point Assessment. Regular training contact will support the learner to … standard’s knowledge, skills and behaviours. The learner will build a portfolio of evidence-based on real work projects. The Apprenticeship Standard has three pathways to choose from: Support Technician Network Technician Digital Communications Technician Upon successful completion of the apprenticeship, there is the possibility of a permanent position. Apprenticeship Standard Information communications technician (level More ❯