IT Service Desk Engineer
- Hiring Organisation
- Queen Victoria Hospital NHS Foundation Trust
- Location
- East Grinstead, United Kingdom
- Employment Type
- Permanent
- Salary
- £27485.00 - £30162.00 a year
conjunction with other IT Support Team members, as directed by the Head of IT to include; First Line Support: Over the telephone and helpdesk system resolving Clinical/non-clinical IT problems with guidance/training and technical know-how. Second Line Support: Onsite support resolving clinical/… support desk tickets, managing the number of calls and prioritising calls depending to the severity. To be jointly responsible for ensuring that regular system back-ups are carried out, for maintaining and checking back-up logs and restoring files as required in conjunction with the IT Deputy Manager/ ...