2nd Line / Senior IT Support Engineer
- Hiring Organisation
- Pebble IT
- Location
- Hoddesdon, Hertfordshire, South East, United Kingdom
- Employment Type
- Permanent
- Salary
- £35,000
range of technologies. Support end-users with remote and on-site assistance by troubleshooting and resolving complex IT issues efficiently and professionally. Work with Microsoft 365, Azure, Intune, and firewall technologies. Configure, deploy, and maintain systems including switches, routers, firewalls, and wireless solutions. Troubleshooting networking, wi-fi, connectivity, VoIP … knowledge sharing. Essential Skills & Experience: 3+ Years previous experience in an MSP environment. Proven experience in a 2 nd line IT support role Strong Microsoft 365 knowledge (Intune, Exchange, Teams, SharePoint, Azure AD). Good knowledge of Windows operating systems Networking fundamentals (TCP/IP, DNS, DHCP, VLANs, firewalls ...