1 to 25 of 36 Support Specialist Jobs in the South East

Job Title: Second Line Support Analyst Location: Woking (Hybrid, 3 days onsite) Salary: Up to £35,000 Pyramid are looking for a 2nd Line Support Analyst to focus on Application Support for one of our fintech clients in Woking . This is a fantastic opportunity to join a dynamic team, troubleshooting complex technical issues and ensuring seamless … customer support. Key Responsibilities: Customer Support & Issue Resolution – Investigate and resolve escalated support tickets, meeting SLA targets. Communicate effectively with customers via email, phone, and support portal. Technical Troubleshooting & Analysis – Perform root cause analysis using SQL, application logs, and API integrations to identify and resolve system issues. User Acceptance Testing (UAT) – Support customers during UAT cycles … conduct internal testing, and collaborate with development teams to prioritise fixes. Incident & Problem Management – Manage major incidents, coordinate resolution efforts, and implement proactive fixes to prevent recurrence. System Monitoring & Support – Perform health checks, monitor alerts, and address issues proactively to minimise customer impact. Patching & Deployment Support – Assist with patching, release validation, and post-deployment troubleshooting. Documentation & Reporting – Maintain More ❯

A fast-growing, regulated fintech firm operating at the forefront of digital asset infrastructure is looking for an IT Support Specialist to take ownership of its internal IT operations. This contract role sits within a high-performance, security-conscious environment and supports a mix of Mac and Windows users across the business. You'll play a key part … delivery in a fast-paced, innovation-driven company. Location: Central London (Onsite) Term: Contract - Outside IR35 Rate: depending on experience Key Responsibilities: Provide responsive 1st and 2nd line IT support across Mac and Windows environments Manage end-user devices, hardware, and software, ensuring up-to-date licensing and compliance Support and troubleshoot Microsoft 365, networking issues, and internal … or PowerShell Implement and monitor cybersecurity measures and assist with frameworks like ISO 27001 or SOC2 Liaise with internal stakeholders and third-party vendors to streamline IT processes and support Required Skills: 5-7 years of IT support experience, ideally in a fast-paced or regulated environment Comfortable supporting both Mac and Windows operating systems Strong troubleshooting skills More ❯

This role is 4 days in the office in the office in Notting Hill Salary is £35k-£40k Key Responsibilities Provide first- and second-line support to users for hardware, software, and system issues (Windows, macOS, mobile devices, printers). Support and administer Microsoft 365 applications and services (Teams, Outlook, SharePoint, OneDrive, etc.). Maintain, monitor, and troubleshoot … training completion tracking, and incident response documentation. Set up, manage, and maintain user accounts, hardware, and software across offices and remote environments. Collaborate with external vendors for service and support as required. Prepare documentation, guides, and procedures for internal IT processes. Provide support and occasional onsite assistance in the Paris office. Participate in onboarding and offboarding processes for … employees across global offices. Required Skills and Experience Proven experience in IT support and infrastructure management. Minimum of 2 years in an IT Support role. Strong knowledge of Microsoft 365 (O365), including administration and troubleshooting. Good understanding of networking concepts (LAN/WAN, VPN, DNS, DHCP, firewalls). Experience with both macOS and Windows environments. Exposure to cybersecurity More ❯

Supply Chain IT Systems Support Specialist - Maidenhead Supply Chain Maidenhead Full-time United Kingdom Job Description JOB GOAL The OITS Specialist ensures that all application(s) related issues are promptly resolved and prevented, in order to maintain the highest degree service level at all times. The goal is to achieve zero touch order to cash process. Responsibilities … parties. Raising and investigation of customer credits and ensuring month end processes are complete (work cross functionally on reducing credits). Audit control and compliance (Monthly and annually). Support the business in testing and implementation (Log and Test Incidents liaise with Accenture - Local IT & 3rd party providers). Monitor Release calendar and local coordination of system upgrades. Managing … brimming with an entrepreneurial spirit and a drive to succeed, you'll fit right in at JDE Peet's. Critical Experience: Minimum of 3 years' experience in an Application support or Key User role. Knowledge of SAP and Application Integration. Participation in an International ERP (SAP) Project. Eligibility to live and work in the UK without company sponsorship. Good More ❯

Deskside Support Engineer Position Overview Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software, and application issues in a ticketing system. The candidate will also need to facilitate customer resolution for calls and engage their supervisors and managers to ensure … operational consistency across all shifts within the IT Support Center. Desktop Support Engineer provides Break Fix, fault diagnosis and resolution. Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite. Ideal candidate should have 3-5 Years’ experience … in Windows Desktop support and Infrastructure support. Candidate Required Minimum Qualifications and Skills: Bachelor’s degree or equivalent in Computer Science or related field. CompTIA A+, Microsoft Certified Professional (MCP) or better. Minimum of 3 -5 years of relevant IT experience. Windows 10-11, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Think More ❯

We are currently seeking an energetic individual to work full-time in our London office as a Junior Helpdesk/IT Support Desktop Specialist. This is an entry-level position for someone with 0 to 2 years of experience with a chance to be exposed to an enterprise-computing environment. The qualified candidate should have good technical troubleshooting skills … and excellent non-technical communication skills, both in written and oral formats. Responsibilities include: Provide installation and support of PC and some Apple hardware and software (including peripheral devices such as printers and USB devices) Be able to receive and respond to incoming calls, and/or e-mails regarding workstation and peripheral performance and use requests Perform on More ❯

Application Support Specialist - 6 month contract ?? Location: Crawley, UK | Milan, Italy | Dresden, Germany (Must live within 15 miles of one of these sites) As our Application Support Specialist, you'll be the first line of support for internal users, resolving technical issues across systems, ERP, and software platforms. You'll work closely with global and … local teams to improve application performance, assist with implementations, and contribute to wider technology transformation projects. Key Responsibilities: Provide prompt and effective technical support for enterprise applications, including troubleshooting and resolving software issues. Support ERP systems with a focus on SAP S/4HANA , identifying opportunities for improvement and increased efficiency. Work with internal teams to deliver long … term solutions to recurring issues and contribute to continuous improvement. Maintain and support databases, particularly Microsoft SQL and Oracle . Ensure all applications meet IT security standards and collaborate with security teams to maintain compliance. Contribute to the development and delivery of technology solutions across our European operations. What We're Looking For: Experience in system and application support More ❯

A successful and expanding organisation with a national presence is seeking a proactive and customer-focused IT Support Specialist to join its internal IT team based near Ramsgate. This is a fantastic opportunity for someone looking to further their IT support career in a professional and fast-paced environment where no two days are the same. IT … Support Specialist Permanent - Full Time Monday – Friday Due to the location, own transport is necessary. £Competitive Salary | Career Development | Hands-On Technical Role | Immediate Start Available The successful candidate will be part of a collaborative team, providing high-quality 1st and 2nd line support to over 200 users, maintaining IT equipment, resolving technical issues, and ensuring systems … run smoothly across the business. This role is 100% office-based due to the hands-on nature of the work. Hybrid working is not available. IT Support - Key Responsibilities: Provide first and second-line IT support to users across multiple departments. Maintain and upgrade IT hardware and software across the site. Ensure all support tickets are logged More ❯

We are currently seeking an energetic individual to work full-time in our London office as a Junior Helpdesk/IT Support Desktop Specialist. This is an entry-level position for someone with 2 to 4 years of experience with a chance to be exposed to an enterprise-computing environment. The qualified candidate should have good technical troubleshooting skills … and excellent non-technical communication skills, both in written and oral formats. Responsibilities include: Provide installation and support of PC and some Apple hardware and software (including peripheral devices such as printers and USB devices) Be able to receive and respond to incoming calls, and/or e-mails regarding workstation and peripheral performance and use requests Perform on More ❯

Title: Senior IT Support Specialist Location: London Liverpool St Salary: Competitive Ryder Reid Legal is seeking a Senior IT Support Specialist to join the Information Services team of one of our international law firm clients at their London office. In this role, you will ensure the firm’s office IS infrastructure is effectively deployed and maintained … providing top-notch support to their staff. This position offers the opportunity to work in one of London’s elite law firms, with a leading culture and office environment as well as a competitive salary and benefits package. Please see more information below . Key Responsibilitie s:Deliver high-quality, timely IS services and maintain accurate processe s.Support colleagues … improve department knowledg e.Use ticketing systems to track and resolve hardware, software, and peripheral issue s.Install and configure desktop, laptop, and telephone equipmen t.Provide on-site technical assistance and support for office moves and technology equipmen t.Troubleshoot and resolve wireless connectivity and telephone programming issue s. Skills & Experien ce:Minimum five years of relevant technical experien ce.Extensive knowledge of More ❯

Cladding Technical Sales & Support Specialist – Competitive Salary + Bonuses & Benefits – London, SE11 The Role We are seeking a motivated and commercially aware individual to join our team as a Cladding Technical Sales & Product Support Specialist in the cladding sector. This hybrid role combines technical sales with support for product development, certification, and internal coordination. You … business growth while ensuring our cladding solutions meet both customer expectations and regulatory standards. The ideal candidate will bring a solid technical background with an understanding of how to support commercial objectives. This role involves delivering technical support, contributing to product development and documentation, and providing input into sales materials and pricing. Experience working in a dual-role … opportunity to grow your career in a supportive, fast-paced, and technically stimulating environment. This is a fully office-based position at 1 Bedlam Mews, London, SE11. Key Responsibilities Support the sales team with technical knowledge, client meetings, and product presentations Respond to technical inquiries, offering tailored solutions and advice on our product range Collaborate with the R&D More ❯

Cladding Technical Sales & Support Specialist – Competitive Salary + Bonuses & Benefits – London, SE11 The Role We are seeking a motivated and commercially aware individual to join our team as a Cladding Technical Sales & Product Support Specialist in the cladding sector. This hybrid role combines technical sales with support for product development, certification, and internal coordination. You … business growth while ensuring our cladding solutions meet both customer expectations and regulatory standards. The ideal candidate will bring a solid technical background with an understanding of how to support commercial objectives. This role involves delivering technical support, contributing to product development and documentation, and providing input into sales materials and pricing. Experience working in a dual-role … opportunity to grow your career in a supportive, fast-paced, and technically stimulating environment. This is a fully office-based position at 1 Bedlam Mews, London, SE11. Key Responsibilities Support the sales team with technical knowledge, client meetings, and product presentations Respond to technical inquiries, offering tailored solutions and advice on our product range Collaborate with the R&D More ❯

We are partnered with a London based Hedge Fund who are looking for a technical Application Support Engineer to join their scaling commodities trading team. They are a key player in the global transition towards renewables and this role sits in their front office team working across multiple desks and commodities. Requirements Previous experience working in Hedge Funds, Commodities More ❯

What you’ll do As a Product Support Specialist, you will be one of our customer champions. You’ll develop a complete, functional understanding of the Arlo product, focusing on how it operates and how our customers use it for their business operations. This position is fixed-term (6 months). Responsibilities You will be responsible for: Managing … and writing online help articles Engaging with customers to understand specific needs and devising appropriate solutions Comfortable working with cross-functional tools and platforms Collaborating on projects with the support and wider teams Successfully tracking and maintaining Support KPI’s and SLA’s Experience & Capabilities 2+ years of experience in customer support, pre-sales, or onboarding, preferably More ❯

If you need support in completing the application or if you require a different format of this document, please get in touch with at UKI.recruitment@tcs.com or call TCS London Office number 02031552100/+44 204 520 2575 with the subject line: “Application Support Request”. Role: DLP Support Specialist Location: London/Watford Mode of … days) Careers at TCS: It means more TCS is a purpose-led transformation company, built on belief. We do not just help businesses to transform through technology. We support them in making a meaningful difference to the people and communities they serve - our clients include some of the biggest brands in the UK and worldwide. For you, it means … for monitoring DLP alerts, conducting investigations, and ensuring compliance with security policies. DLP Administrator – Manages DLP policies, updates configurations, and ensures data protection measures are effectively implemented. Security Operations Support – Collaborates with the cybersecurity team to integrate DLP measures with broader security initiatives. Your responsibilities: Monitor DLP Systems – Oversee and manage DLP alerts to prevent unauthorized data access and More ❯

fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us. The EUSS Apprentice is to help support, under the guidance and mentorship of the local site EUSS, IT services to the company's end users and to contribute to any IT related projects within the assigned … region or, as needed. The Apprentice EUSS will help support the following: Deploy and administer IT systems in the assigned region, including end-user desktops/laptops, computing servers, network equipment, voice and video hardware and mobile devices. Perform incident resolution or, when needed, escalation to the appropriate group. Interact with regional Support teams and Global International Fulfillment … EUSS. Some business travel may be required, as driven by business needs. Flexibility is expected to perform off-hours activities, both on site and remotely. Competencies: Some IT technical support skills and knowledge of operating systems and software Some troubleshooting and problem solving skills. Customer focused with strong customer service skills and the ability to apply sensitivity and discretion More ❯

Join our team in Oxford as an End-User Support Engineer and play a crucial role in ensuring our employees' technology runs smoothly. You'll be the go-to person for technical assistance, providing essential support for our internal users. What you'll be doing: Efficiently manage and resolve user-reported IT incidents related to hardware, software, and … network issues, utilizing Jira for logging and tracking. Provide hands-on hardware support , including setup, configuration, troubleshooting, and upgrades for workstations, laptops, printers, and phones. Support software applications through installation, configuration, troubleshooting, and license management. Address network and connectivity challenges , including Wi-Fi, VPN, and remote access for our distributed team. Manage user accounts and access , ensuring appropriate … permissions and resolving authentication issues. Develop and maintain clear technical documentation and knowledge base articles for common issues. Support new hires with onboarding and provide ongoing user training on IT systems and tools. Implement and maintain system and software updates and security patches. Contribute to the implementation of security best practices and assist with compliance requirements. Monitor system performance More ❯

Position: Infrastructure Support Specialist Salary: £35k - £40k Location: Shoreham-by-Sea Hours: Monday to Friday 9am to 5pm 25 days annual leave + your birthday off, learning and development courses and many more We're on the lookout for an experienced Infrastructure Support Specialist to join a dynamic software company based in Shoreham-by-Sea. Reporting … to the Customer Support Manager, you'll play a key role in maintaining and optimising our infrastructure operations. If you thrive in a Linux/Unix environment, have a knack for AWS and PostgreSQL, and enjoy solving complex technical puzzles. As an Infrastructure Support Specialist, your key responsibilities will include: Assisting with the daily management of infrastructure … operations Troubleshooting and resolving support cases (including server crashes and memory issues) Administrating Active Directory for user and group management Working closely with internal teams to maintain system stability and performance Providing internal support for software and hardware issues Requirements: Experience with AWS systems Experience in Linux administration Experience managing PostgreSQL databases Excellent communication skills both written and More ❯

Excellent opportunity for an experienced Service Desk Support Specialist to join our our Client's expanding team £33,000 - £38,000 +benefits. About the Role Responsible for inbound fault ticketing and the direction of the helpdesk function for Audio Visual equipment for various job sites. Oversee internal IT systems and assets, assists with upgrades and fixes. Preparation of … of project installation to ensure all required items are configured correctly. Responsibilities Deployment and management of company IT hardware & software. Call logging/ticketing/1st and 2nd line support within their SLA. Supporting and troubleshooting a wide variety of AV software and hardware. Communicating with customers and site contacts. Reporting - new reporting options. Work with Microsoft-powered devices More ❯

Job Summary: The L2 Desktop Support Technician is responsible for providing advanced technical support and troubleshooting to end-users. This role involves addressing complex issues, maintaining hardware and software systems and ensuring optimal performance and user satisfaction. Key Responsibilities: · Provide second-level technical support for desktop/laptop hardware, software, and peripheral issues. · Diagnose and resolve advanced … technical issues escalated from the L1 support team. · Install, configure, and maintain operating systems, software applications, and system updates. · Perform root cause analysis to identify recurring technical problems and develop solutions. · Excellent in troubleshooting break/fix issues of windows and mac computers · Assist with network connectivity issues, including LAN/WAN, Wi-Fi, and VPN. · Collaborate with IT … team members on projects, upgrades, and implementations. · Maintain accurate records of work performed, issues, and resolutions using the company's ticketing system. · Provide remote support and troubleshooting for users working from home or in the field. · Train and mentor junior support technicians as needed. · Ensure compliance with IT policies, security protocols, and best practices. · Perform routine maintenance and More ❯

Job Summary: The L2 Desktop Support Technician is responsible for providing advanced technical support and troubleshooting to end-users. This role involves addressing complex issues, maintaining hardware and software systems and ensuring optimal performance and user satisfaction. Key Responsibilities: · Provide second-level technical support for desktop/laptop hardware, software, and peripheral issues. · Diagnose and resolve advanced … technical issues escalated from the L1 support team. · Install, configure, and maintain operating systems, software applications, and system updates. · Perform root cause analysis to identify recurring technical problems and develop solutions. · Excellent in troubleshooting break/fix issues of windows and mac computers · Assist with network connectivity issues, including LAN/WAN, Wi-Fi, and VPN. · Collaborate with IT … team members on projects, upgrades, and implementations. · Maintain accurate records of work performed, issues, and resolutions using the company's ticketing system. · Provide remote support and troubleshooting for users working from home or in the field. · Train and mentor junior support technicians as needed. · Ensure compliance with IT policies, security protocols, and best practices. · Perform routine maintenance and More ❯

We are seeking a highly IT-literate and customer-focused individual to join our team as a Customer Support Specialist. The successful candidate will play a crucial role in managing customer inquiries, providing systems support, assisting with our Taster Validation Schemes, and supporting the sales team with reporting and data entry. Essential Job Functions Customer Support: Respond … promptly to customer inquiries via the helpdesk system. Provide information and support to customers regarding Taster Validation Schemes. Ensure excellent customer satisfaction through effective communication and issue resolution. Systems Support: Handle systems-related requests and issues related to our browser-based system. Troubleshoot and resolve technical problems efficiently. Collaborate with the IT team to escalate and resolve complex … with internal teams to ensure seamless customer experience. Assist the sales team with reporting requirements. Help customers with entering data into the system. Address login issues and provide technical support related to the sales process. Education, Experience & Personal Characteristics Bachelor's degree in a relevant field or equivalent work experience. Previous experience in customer support. Strong organizational skills with More ❯

Customer Support Specialist Location: Leatherhead, UK (Hybrid) Contract: Permanent | Full-time (37.5 hours/week) Salary: £26,500 - £32,000 (DOE) Holiday: 26 days + 8 bank holidays We're hiring on behalf of our client for a proactive and tech-savvy Customer Support & Systems Specialist. This hybrid role combines customer service with hands-on systems management … including HubSpot, WooCommerce/WordPress, and platform integrations like Xero and Asana. You'll be the first point of contact for customer queries, support internal teams, and help improve workflows through automation and data insights. Key Skills & Experience: Customer or technical support background Experience with WooCommerce/WordPress and HubSpot Strong IT and troubleshooting skills Detail-oriented with More ❯

Launch Your Tech Career with EIMS Global! Role: Tech Client Support Representative (German-speaking) Location: Hybrid – 3 days in our modern Bournemouth HQ (Granville Chambers, 21 Richmond Hill) & 2 days remote OTE: £28,000–£32,000 in Year 1 (Base + Quarterly Bonuses) EIMS Global Ltd is a fast-growing B2B tech sales & marketing agency with offices in the … winning team during this exciting time of global expansion. No experience? No problem! If you bring the drive, curiosity, and hunger to grow, we’ll provide everything else — training, support, and a clear path to success in one of the highest-paying global industries: tech. What You’ll Be Doing Respond to inbound B2B queries from German-speaking customers … DACH region) Learn to understand and explain IT software solutions Build rapport with decision-makers and identify opportunities to upsell or expand support Collaborate with internal teams to resolve escalations and provide top-tier service Engage in continuous learning to build your tech knowledge and grow fast in your role What’s In It For You? OTE More ❯

Launch Your Tech Career with EIMS Global! Role: Tech Client Support Representative (German-speaking) Location: Hybrid – 3 days in our modern Bournemouth HQ (Granville Chambers, 21 Richmond Hill) & 2 days remote OTE: £28,000–£32,000 in Year 1 (Base + Quarterly Bonuses) EIMS Global Ltd is a fast-growing B2B tech sales & marketing agency with offices in the … winning team during this exciting time of global expansion. No experience? No problem! If you bring the drive, curiosity, and hunger to grow, we’ll provide everything else — training, support, and a clear path to success in one of the highest-paying global industries: tech. What You’ll Be Doing Respond to inbound B2B queries from German-speaking customers … DACH region) Learn to understand and explain IT software solutions Build rapport with decision-makers and identify opportunities to upsell or expand support Collaborate with internal teams to resolve escalations and provide top-tier service Engage in continuous learning to build your tech knowledge and grow fast in your role What’s In It For You? OTE More ❯