1 to 25 of 35 Proactive Monitoring Jobs in the South East

lead the Service Desk team and provide technical guidance. You will act as the ultimate point of escalation for complex incidents, define and maintain the technical BAU stack, implement proactive monitoring, and ensure client security. You will also be responsible for providing technical support for our Technology's Managed Service customers with the aim of fixing all incidents … passed to them from 1st and 2nd line team. Additionally, you will perform a variety of proactive tasks which will help maximise customers' up-time, perform root-cause analysis and prevent reoccurring issues. This may include resolving more complex monitoring alerts, deploying the latest security updates, system maintenance and upgrading customer systems. Key Responsibilities Lead the Service Desk … team and provide technical guidance. Act as the ultimate point of escalation for complex incidents. Define and maintain the technical BAU stack. Implement proactive monitoring and ensure client security. Deal with incoming incidents in a professional, courteous manner over the phone and via e-mail. Take ownership of incidents and manage them in a logical and methodical manner More ❯

back-office teams. You will act as the key escalation point for complex issues, working closely with development, infrastructure, and trading support groups to resolve problems quickly and effectively. Proactive monitoring, incident management, and continuous improvement will sit at the heart of your role. Key Responsibilities Manage and mentor a team of Desktop Support Analysts, driving best practice … endpoint infrastructure challenges Collaborate with engineering teams on automation, scripting, and tooling improvements Oversee vendor relationships and guide technology strategy to align with business needs Drive root cause analysis, proactive monitoring, and resilience planning to minimise disruption What You’ll Bring Proven experience in leading or mentoring technical support teams in high-pressure environments Expert knowledge of Windows More ❯

project work, with some limited BAU work as well. They are looking for an Infrastructure Engineer with an interest in using automation tools to streamline infrastructure deployment, management and monitoring, combined with a background in administering and building new IT infrastructures and improvements in IT systems from previous projects is going to be vital for this role. Any background … Datacentre relocation or migration would be useful as well in this role Role Responsibilities: Infrastructure: Maintain and enhance IT infrastructure, including VMware ESXi, Microsoft Windows Server environments, and Network Monitoring and networking components. There is some minimal work supporting AWS/Linux server infrastructure as well. Ensure system reliability, scalability, and performance through proactive monitoring and automation. … streamline infrastructure deployment, management, and monitoring. Implement and optimize automation tools such as Azure DevOps (or other CI/CD pipelines), Terraform, Node-Red, and Packer. Deploy and manage monitoring tools (Zabbix, SolarWinds SentryOne, and other network/database monitoring solutions). Ensure secure cloud infrastructure management across Azure and AWS environments. Experience & Skills: It will be useful More ❯

work for this role are Monday - Sunday - 4 on 4 off - 7pm - 7am. Key Responsibilities as a Cloud Operations Engineer: Maintain and troubleshoot Azure and hybrid cloud environments. Perform proactive monitoring, incident response, and root cause analysis of mission-critical systems. Configure, optimise, and secure servers, virtual machines, networking, and storage solutions. Create and maintain scripts (e.g., PowerShell … Experience and Knowledge: Knowledge of Azure Monitor and Microsoft 365 administration. Understanding of Windows Server, Active Directory, DNS, DHCP, and group policies. Experience using Tanium, Okta and Netskope. Experience monitoring and maintaining mission-critical infrastructures. Basic scripting knowledge (PowerShell). Excellent communication, troubleshooting, and documentation skills. Strong expertise in Azure administration Prior experience in a 3rd line technical infrastructure More ❯

on support for operational issues and ensure platform reliability. Continuous Improvement & Automation Automate workflows to reduce manual intervention and increase efficiency. Contribute to infrastructure-as-code and DevOps pipelines. Monitoring, Observability & Security Develop proactive monitoring strategies and support security best practices. Participate in incident response, threat simulation, and operational runbooks. Troubleshooting & Collaboration Provide 3rd line support, collaborating … operating systems, cloud technologies, and hardware. Strong scripting/automation skills (PowerShell, Python). Understanding of containerisation/orchestration (Docker, Kubernetes). Excellent troubleshooting and communication skills. Security and monitoring knowledge desirable. More ❯

Microsoft 365, networking, and on-prem virtualisation, collaborating with experienced 2nd & 3rd line engineers and security specialists. Key responsibilities Manage and support servers (Hyper-V virtual and physical), ensuring proactive monitoring, patching, and maintenance Design, manage, and monitor Azure environments and resources Support Office 365, OneDrive, SharePoint Online, Teams, Power Automate, Power BI, Intune, and MFA Administer SQL … switches, routers, firewalls, load balancers, VPNs) Handle certificate management (SSL), DNS, DHCP, and authentication (ADFS, SAML, WAP) Keep CMDB and capacity planning records up to date Collaborate on security monitoring and compliance activities, including audit support Write and maintain PowerShell/Terraform scripts to automate tasks What you'll bring Strong Microsoft Windows Server, Azure, and O365 administration experience … reliability in delivering results Desirable experience IT certifications (Azure, MCP/MCSA/MCSE, CCNA) SAN administration (Compellent, NAS/iSCSI), Hyper-V clusters, Microsoft Failover clustering Backup management, monitoring systems (PRTG), build image maintenance, and infrastructure decommissioning PowerShell scripting for automation and infrastructure management ITIL foundation knowledge Why this role? Competitive salary + discretionary bonus 25 days holiday More ❯

Microsoft 365, networking, and on-prem virtualisation, collaborating with experienced 2nd & 3rd line engineers and security specialists. Key responsibilities * Manage and support servers (Hyper-V virtual and physical), ensuring proactive monitoring, patching, and maintenance * Design, manage, and monitor Azure environments and resources * Support Office 365, OneDrive, SharePoint Online, Teams, Power Automate, Power BI, Intune, and MFA * Administer SQL … switches, routers, firewalls, load balancers, VPNs) * Handle certificate management (SSL), DNS, DHCP, and authentication (ADFS, SAML, WAP) * Keep CMDB and capacity planning records up to date * Collaborate on security monitoring and compliance activities, including audit support * Write and maintain PowerShell/Terraform scripts to automate tasks What you'll bring * Strong Microsoft Windows Server, Azure, and O365 administration experience … reliability in delivering results Desirable experience * IT certifications (Azure, MCP/MCSA/MCSE, CCNA) * SAN administration (Compellent, NAS/iSCSI), Hyper-V clusters, Microsoft Failover clustering * Backup management, monitoring systems (PRTG), build image maintenance, and infrastructure decommissioning * PowerShell scripting for automation and infrastructure management * ITIL foundation knowledge Why this role? * Competitive salary + discretionary bonus * 25 days holiday More ❯

manage governance, compliance, and security policies across cloud estates. Execute backup, disaster recovery, and business continuity procedures. Systems Management & Optimisation: Maintain and troubleshoot Azure and hybrid cloud environments. Perform proactive monitoring, incident response, and root cause analysis of mission-critical systems. Configure, optimise, and secure servers, virtual machines, networking, and storage solutions. Create and maintain scripts (e.g., PowerShell … Windows Server environments and Active Directory (on-prem & Azure AD). Networking fundamentals (TCP/IP, DNS, VPN, firewalls, routing). Experience using Tanium, Okta and Netskope. Experience with monitoring tools (Azure Monitor, Log Analytics, Application Insights). Strong PowerShell scripting and automation skills. Proven ability to troubleshoot complex issues in multi-tenant, hybrid environments. Excellent communication, documentation, and More ❯

Stay up to date with emerging technologies and industry trends, sharing knowledge across company communities to embed SRE best practice. Drive continual improvement by automating manual processes and optimising monitoring systems to achieve full estate coverage. Lead initiatives to improve availability, performance, and scalability through proactive monitoring, capacity planning, and ongoing maintenance. Collaborate with development squads to … embed monitoring, reliability, and scalability best practices within the development lifecycle. Represent the SRE team in stakeholder engagements, providing progress updates, managing expectations, and addressing concerns. Operate as a primary contact for pressing issues, employing technical skills to solve complex problems rapidly in coordination with other teams. Participate in out-of-hours on-call or standby duties when required. … Qualifications What we’d love you to bring: Deep experience of AWS (particularly EC2, EKS, Lambda, S3, IAM, etc) Monitoring/alerting tools (for example we use Grafana, Prometheus, Loki, CloudWatch and Dynatrace) SME on monitoring best practices for a variety of different platforms and technologies Docker and Kubernetes Git/Gitlab Jenkins/CI/CD/ More ❯

tools. - Apply and manage governance, compliance, and security policies across cloud estates. - Execute backup, disaster recovery, and business continuity procedures. - Maintain and troubleshoot Azure and hybrid cloud environments. - Perform proactive monitoring, incident response, and root cause analysis of mission-critical systems. - Configure, optimise, and secure servers, virtual machines, networking, and storage solutions. - Create and maintain scripts (e.g., PowerShell … . - Proven experience in a Cloud Operations/Infrastructure Engineer role. - Networking fundamentals (TCP/IP, DNS, VPN, firewalls, routing). - Experience using Tanium, Okta and Netskope. - Experience with monitoring tools (Azure Monitor, Log Analytics, Application Insights). Please apply for consideration More ❯

scripts and workflows using PowerShell and Power Platform to reduce manual effort and improve service efficiency. Drive continuous improvement initiatives across infrastructure, systems, and network services. Develop and maintain proactive monitoring and automated remediation strategies. Service Management & Governance Champion ITIL-aligned processes including Change, Major Incident, and Problem Management. Own post-incident reviews and ensure actionable recommendations are More ❯

scale through innovation and continuous improvement. Key Responsibilities Lead the development & execution of infrastructure strategies and multi-year roadmaps. Ensure high availability and resilience of all technology infrastructure, with proactive monitoring and early-warning systems. Oversee critical infrastructure platforms including O365, Cloud environments, data networks, and server/storage operations. Develop, lead, and grow high-performing infrastructure teams More ❯

work items. Orchestrate Agile ceremonies such as backlog refinement and sprint planning, facilitating team discussions to drive clarity and consensus on deliverables. Own the squad’s delivery plan, proactively monitoring progress, identifying potential risks or blockers, and supporting the team in resolving issues. Act as a liaison to internal stakeholders—including customer service, operations, and marketing—to prepare teams More ❯

upcoming work items. Orchestrate Agile ceremonies such as backlog refinement and sprint planning, facilitating team discussions to drive clarity and consensus on deliverables. Own the squads delivery plan, proactively monitoring progress, identifying potential risks or blockers, and supporting the team in resolving issues. Act as a liaison to internal stakeholdersincluding customer service, operations, and marketingto prepare teams for the More ❯

new technologies in DBA, we would love to hear from you. Duties and Responsibilities Provided database support for mission-critical Oracle environments, ensuring high availability and minimal downtime through proactive monitoring and quick issue resolution. Install, configure, and maintain Oracle on different versions. Upgrade databases from Oracle lower versions to higher versions. Implement Oracle database backup & recovery solutions More ❯

the ISOC for Tier 1, Tier 2 and Tier 3 support functions Resolution of full range of technical support issues. Effectively communicate with customers, and within the company. Provide proactive monitoring and management of services to all customers. Be able to work without continuous supervision and be trusted to provide professional support services to Intercitys customers To be More ❯

the business to ensure the reliability, availability and performance. You'll use Kubernetes to ensure successful deployments at scale, sharing your expertise with the team. Other responsibilities will encompass, proactive monitoring of production environments, design and implementation of automation and processes to improve efficiency and effectiveness, taking a lead in incident response, troubleshooting and root cause analysis activities … have experience of running 24x7 services in Azure (will also consider AWS or GCP experience) You have a deep understanding of cloud infrastructure and services including best practices around monitoring, scaling and security tools e.g. DataDog You have strong scripting skills with PowerShell (or Python) You have a good knowledge of basic networking, TCP/IP You have a More ❯

reliability, availability and performance of Azure cloud based platforms. You'll use Kubernetes to ensure successful deployments at scale, sharing your expertise with the team. Other responsibilities will encompass, proactive monitoring of production environments, design and implementation of automation and processes to improve efficiency and effectiveness, taking a lead in incident response, troubleshooting and root cause analysis activities … have experience of running 24x7 services in Azure (will also consider AWS or GCP experience) You have a deep understanding of cloud infrastructure and services including best practices around monitoring, scaling and security tools e.g. DataDog You have strong scripting skills with PowerShell (or Python) You have a good knowledge of basic networking, TCP/IP You have a More ❯

resolution or further escalation. - Provide an escalation route within SOC for Tier 1, Tier 2 and Tier 3 support functions - Resolution of full range of technical support issues. - Provide proactive monitoring and management of services to all customers. - Ensure that all company processes, procedures, and standards are adhered to at all times. - Provide ownership of operational processes and More ❯

resolution or further escalation. - Provide an escalation route within SOC for Tier 1, Tier 2 and Tier 3 support functions - Resolution of full range of technical support issues. - Provide proactive monitoring and management of services to all customers. - Ensure that all company processes, procedures, and standards are adhered to at all times. - Provide ownership of operational processes and More ❯

are seeking an experienced Infrastructure focused candidate with Azure and On-Prem experience. This role is crucial for maintaining the operational integrity of our IT systems and requires a proactive approach to system maintenance, monitoring, and improvement. Day-to-day of the role: Support and maintain the infrastructure around the Azure-based Pension Administration system. Monitor server performance … ensure all servers are patched, and conduct monthly patching. Perform maintenance on all virtual servers, set up maintenance plans, and engage in proactive monitoring. Keep the CMDB database up-to-date and manage the capacity planning spreadsheet. Ensure robust data backup processes are in place and monitor certificate expiry and updates. Support business-critical applications and manage networking components More ❯

transformation initiatives aligned with business goals and regulatory requirements. Oversee long-term digital infrastructure planning to support growth, scalability, and operational efficiency. Lead on cybersecurity and risk management, ensuring proactive monitoring, incident response, and data protection. Champion the adoption of AI, automation, and emerging technologies to drive innovation and reduce manual processes. Business Continuity & Risk Own and maintain More ❯

support for internal and external customer requests, ensuring the delivery of exceptional 24/7 service. This role involves managing daily operational tasks, including incident resolution, change requests, and proactive monitoring to maintain service quality. Service Express have a wealth of experience kick-starting apprentices' careers, they know exactly what it takes to support and guide you throughout … delivery Provide support for project-related operational tasks as required Manage the Command Centre during night shifts and weekends, ensuring service continuity Perform out-of-hours tasks, including BMS monitoring, performance board updates, and hands-on technical support ?Handle secure management of personal data in line with GDPR regulations Full training and support will be provided by your workplace More ❯

execution, SLA compliance, service bookings, and customer support. Act as the senior point of escalation for complex incidents (Tier 3 support). Drive incident response, root cause analysis, and proactive monitoring/reporting. Develop and implement TOC strategy, staffing models, and documentation standards. Participate in systems architecture, new tech evaluation, and vendor selection. Manage operational workflows, reporting systems More ❯

URC’s web, app, OTT, CRM, and fan engagement products, while helping to deliver new digital initiatives that strengthen the league’s offering. This role requires an organised and proactive individual who can balance day-to-day operational oversight with longer-term project delivery. You will monitor and manage URC’s key technology providers, including Eluvio, WP Engine, WSC More ❯