AI Technical Customer Support
- Hiring Organisation
- Circana
- Location
- Bracknell, Berkshire, South East, United Kingdom
- Employment Type
- Permanent
internal and external clients by troubleshooting AI technical issues and ensuring seamless operation of Circana products and services. This position requires strong problem-solving skills, excellent communication, and a deep understanding of the company's offerings. By addressing client concerns promptly and effectively, the role helps maintain high … priorities with professionalism and efficiency. Excellent verbal and written communication skills with the ability to explain technical issues to non-technical users. Strong problem-solving skills with the ability to diagnose issues across applications, APIs, and integrations Strong documentation skills for creating FAQs, support articles, and knowledge base ...