Product Management Jobs in the South East

26 to 50 of 73 Product Management Jobs in the South East

Product Manager - SaaS

London, South East, England, United Kingdom
Hybrid / WFH Options
MLR Associates
Technology Services London/City/Hybrid Working £65,000-£75,000 salary benefits package depending on experience Our client a global technology leader is currently looking for a Product Manager:- Key Responsibilities: Lead the delivery of end-to-end product life cycle for Operational software, from concept to launch. Collaborate with stakeholders to define product requirements … user stories, and acceptance criteria. Conduct market research, analyse user feedback, and monitor competitor products to inform product decisions and identify opportunities for innovation. Translate business requirements into clear, actionable product specifications and work closely with development teams to ensure timely delivery. Drive product performance by defining success metrics and monitoring product usage to identify areas … for improvement. Champion customer-centric product design and ensure the usability and quality of the product. Facilitate cross-functional communication to ensure product goals are understood and met across all teams. Support customer-facing teams by providing product training, demos, and support during product launches. Qualifications and Skills: Experience in product management, with a More ❯
Employment Type: Full-Time
Salary: £65,000 - £75,000 per annum, Negotiable, Inc benefits
Posted:

Engineering Manager - DNS Product

Oxford, Oxfordshire, United Kingdom
Hybrid / WFH Options
Nominet
s lives and have committed to delivering £60m worth of support over the next three years. The Role We are looking for an Engineering Manager to lead our DNS Product, delivering an integrated Domain Name System product for our customers. This is a key role with responsibility for the full development lifecycle of one of Nominet's new … product offerings. You will manage a highly skilled team who are a combination of deep experts in the Domain Name System (DNS) itself or software engineers who develop custom applications that support the DNS product stack. The role will require a combination of leading by example at a technical level in addition to working effectively with Enterprise Architecture … and Product Management to ensure any solution meets customer needs. What You'll Be Doing Management of DNS Product Engineering Team: Manage, mentor and develop a high-performing team to achieve department and organisational goals, fostering a collaborative, inclusive and innovative environment Plan and allocate resources effectively to meet business needs Foster a culture of continuous More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Product Manager

Oxford, Oxfordshire, England, United Kingdom
Hybrid / WFH Options
Robert Half
Robert Half is pleased to be partnering exclusively with a SaaS business in Oxford to recruit a Product Manager. This is a permanent opportunity, paying up to £75,000 plus bonus and hybrid working (2 days in office - Wednesday and Thursday). This is a newly created role to support an organisation who is rapidly growing and technology driven. … This is a varied role covering product strategy, managing the product lifecycle and its execution, working cross functionally with engineering, design, marketing and customer facing teams. Key Responsibilities : Define and execute product strategy and roadmap in alignment with company goals. Own and manage the core product lifecycle: discovery, planning, development, release, adoption, and iteration. Collaborate with … features, enhancements, and bug fixes based on business impact, customer needs, and technical feasibility. Gather and analyse qualitative and quantitative data (user research, analytics, feedback) to inform decisions. Team management - business analyst Skills and Experience: Proven Product Management experience in SaaS or B2B organisations Strong track record of launching and scaling successful software products Knowledge of agile More ❯
Employment Type: Full-Time
Salary: £65,000 - £75,000 per annum
Posted:

Software Engineering Manager

Maidenhead, Royal Borough of Windsor and Maidenhead, Berkshire, United Kingdom
WHD
for candidates with strong experience in leading SW Development teams. As an engineering leader, you will lead Agile engineering resources & provide guidance from inception through release of major & point product releases, including ongoing maintenance. You will be working closely with your product managers, product owners, engineering leaders, your team and other stakeholders. You will be leading developers … organization of 4-10 development & test engineers globally to efficiently produce high quality deliverables Manage team leads, direct reports or a mix of both Manage several deliverables for a product line on time, on scope and on quality Instrument your processes, produce scorecards of progress regularly and establish a regular cadence of operational reviews with your management including … leadership, coaching & career planning for engineering talent Be accountable for design decisions for new and existing application development, proactively escalating issues and seeking assistance to overcome obstacles Partner with Product Management to consult on solution feasibility and high-level effort estimation Make recommendation for technology adoption and framework improvement, analyzing trends, patterns and best practices for software Serve More ❯
Employment Type: Permanent
Salary: £75000 - £85000/annum
Posted:

Software Engineering Manager

Maidenhead, Berkshire, South East, United Kingdom
WHD Consulting Ltd
for candidates with strong experience in leading SW Development teams. As an engineering leader, you will lead Agile engineering resources & provide guidance from inception through release of major & point product releases, including ongoing maintenance.You will be working closely with your product managers, product owners, engineering leaders, your team and other stakeholders. You will be leading developers, quality … organization of 4-10 development & test engineers globally to efficiently produce high quality deliverables Manage team leads, direct reports or a mix of both Manage several deliverables for a product line on time, on scope and on quality Instrument your processes, produce scorecards of progress regularly and establish a regular cadence of operational reviews with your management including … leadership, coaching & career planning for engineering talent Be accountable for design decisions for new and existing application development, proactively escalating issues and seeking assistance to overcome obstacles Partner with Product Management to consult on solution feasibility and high-level effort estimation Make recommendation for technology adoption and framework improvement, analyzing trends, patterns and best practices for software Serve More ❯
Employment Type: Permanent
Salary: £85,000
Posted:

Junior Product Executive - Robot Mowers

High Wycombe, England, United Kingdom
Chervon Europe Ltd
into Europe in 2014, EGO continues to push the boundaries of cordless technology with a range of award-winning products. About the Role We are looking for a motivated Product Executive to support the development and success of our Robotic Mower range. This is an exciting opportunity for a graduate with a passion for smart outdoor technology, data analysis … and hands-on product testing. Working closely with the Product Manager and across the business, you will assist in optimizing product performance, gathering customer insights, and ensuring our robot mowers deliver an exceptional user experience. This role is perfect for someone who enjoys problem-solving, experimentation, and working with cutting-edge technology. Key Responsibilities Product Support … Assist in managing the product lifecycle, from development to market launch, with attention to user experience and interface usability. Testing & Troubleshooting: Conduct field tests, collate user feedback, analyze performance data, and report findings to improve product functionality and user interaction. Market Research: Help gather insights on customer needs, competitor products, UI/UX trends and industry development. Data More ❯
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Vacancy for Senior Product Manager at Preservica

Abingdon, Oxfordshire, United Kingdom
Digital Preservation Coalition
Abingdon, UK or Remote, UK Can you translate product initiatives into workable, creatable software solutions? Are you ready to make your mark on technology that is changing the way organizations protect their vital digital content? Preservica's software is at the forefront of commercial solutions, addressing the need for Active Digital Preservation technology. Our mission is to protect the … world leaders and proud of our achievements. To stay ahead, we need the brightest and most talented commercial and technical innovators. Right now, we are looking for a Senior Product Manager to join our team. What You'll Do: This is a highly autonomous role, allowing you to shape and build products to meet your customers' needs. You will … collaborate with multiple teams of digital and technological experts that deliver and evolve rapidly, fostering your development at an equally swift pace. As part of the Product Management team, you will report to the Chief Product Officer and will have significant exposure to senior leadership. You'll have the scope to push boundaries, test, develop, and implement More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Product Owner - Petrophysics and Geomechanics

Abingdon, Oxfordshire, United Kingdom
Halliburton
experienced geoscientist that would like to take their career in a new direction, using their skills to drive the development of software products. The position available is for a Product Owner (PO) for the petrophysics and geomechanics software portfolio. This role reports to the Well Analysis Solution Owner as part of the Subsurface software development technical business line. We … The role is based out of the Halliburton-Landmark offices in Abingdon near Oxford, UK, with travel potentially accounting for up to 10% of their time. Responsible for the product meeting customer needs, quality and usability expectations, while ensuring positive customer experience. Member of the scrum team responsible for defining stories, acceptance criteria, and prioritizing the team backlog to … customer expectations, adhering to Agile methodology and best practices. Accepts completed stories and works with the QA Lead to ensure test case completeness to the acceptance criteria. Updates the product backlog to meet changing market and customer needs upon approval from the senior Product Management organization. Responsible for adherence to Agile Development within the solution development lifecycle More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Technical Associate Product Manager - Battery Storage

Oxford, Oxfordshire, United Kingdom
Hybrid / WFH Options
Aurora Energy Research Limited
Technical Associate Product Manager - Battery Storage Department: Software Solutions Employment Type: Permanent - Full Time Location: Oxford, UK Reporting To: Head of Product Description Chronos helps investors, developers, and utilities navigate complex battery storage investments, directly influencing how storage assets are deployed across global markets. We are looking for a highly analytical and execution-driven Associate Product Manager … to support the development and expansion of Chronos. As an Associate Product Manager, you will play a critical role in delivering high-quality product features and improvements, ensuring smooth coordination between cross-functional teams, and helping scale Chronos across diverse geographies and use cases. You will work closely with Product Managers to execute the roadmap and drive … can execute efficiently, apply feedback holistically, and drive deliverables forward while collaborating effectively across teams. Key Responsibilities Support the execution of Chronos' platform scaling roadmap, ensuring alignment with broader product strategy and business goals Manage and maintain the product backlog of user needs and feature requests, ensuring that development priorities are clear and structured Translate storage market insights More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Business Systems Product Manager

London, South East, England, United Kingdom
Norton Rose Fulbright LLP
time for the firm as Norton Rose Fulbright is implementing a range of exciting innovation projects and enterprise products for the EMEA region. The Role As a Business Systems Product Owner in EMEA IT, you will be responsible for representing business needs and priorities, prioritising and managing the product backlog for our member countries and working with vendors … Set expectations with business stakeholders for delivery of new capabilities, features, and functionalities. Act as the voice of NRF to software suppliers especially in relation to prioritization of their product backlogs. Guide all stages of development, including user story development and sprint planning (only when necessary). Maintain awareness of vendor roadmaps to pre-empt potential impacts to NRF … users. Direct and motivate the resources assigned to the Product Team. Plan, monitor and control projects with regard to time, cost, resources and the quality. Work within appropriate product governance structures to agree roles and responsibilities for deliverables. Work with development teams to create acceptance criteria and definitions of failures and done. Prepare project, stage and, if necessary More ❯
Employment Type: Full-Time
Salary: Competitive salary
Posted:

P&T Operations Manager - fixed term

London, South East, England, United Kingdom
Hybrid / WFH Options
Awin
About the team Product & Technology Operations plays a pivotal role in enabling the product and technology teams to thrive. By streamlining workflows, enhancing collaboration, and fostering alignment across functions, the team ensures that product development efforts translate into meaningful outcomes. With a focus on tools, processes, and communication, P&T Operations creates an environment where impactful products … are delivered efficiently. Purpose of Position As a Product & Technology Operations Manager at Awin, you will be at the forefront of driving operational excellence to deliver innovation. With a focus on optimizing workflows, enhancing cross-functional collaboration, and amplifying release communication, you will ensure that teams are equipped with the right tools and processes to deliver impactful products efficiently. … By sharing compelling progress updates on product and tech deliverables, you’ll foster a culture of pride and accomplishment. In this role, you will work closely with technology and business stakeholders to develop and execute operational initiatives that enable the teams to deliver customer value. You will also oversee the intake process and build a comprehensive Voice of Customer More ❯
Employment Type: Full-Time
Salary: Competitive salary
Posted:

Manager E-Commerce

Thame, Oxfordshire, South East, United Kingdom
ATTOLLO SOLUTIONS LTD
E-Commerce Manager to help drive our digital strategy, manage our e-commerce platform, and enhance our online customer experience. This role will involve overseeing the day-to-day management of our e-commerce site, executing digital marketing campaigns, and leveraging data-driven insights to boost online sales. The initial contract is for six months, with the potential to … commerce strategies to drive revenue growth and enhance customer engagement. Oversee the e-commerce element of the website using WordPress, WooCommerce and Zoho, ensuring accurate and up-to-date product information and optimisation for SEO. Analyse website performance and implement improvements based on data insights, including conversion rate optimisation, user behaviour analysis, and A/B testing. Collaborate with … to: Execute targeted digital marketing campaigns, including email marketing, PPC, SEO, and social media Optimise content and design Maintain an in-depth understanding of backup power solutions and power management to represent our products and communicate value to customers effectively. Monitor and report on e-commerce performance metrics, such as sales, conversion rates, customer acquisition costs, and return on More ❯
Employment Type: Contract
Rate: £50,000
Posted:

Director of Engineering and Product - Financial SaaS Platform

Kingston Upon Thames, Surrey, South East, United Kingdom
Hybrid / WFH Options
Daniel James Resourcing Ltd
Director of Engineering & Product Financial SaaS Platform (C#/.NET) Location: Kingston upon Thames (Hybrid 3 days onsite) Salary: £125,000 base + 15% bonus + car allowance + benefits Overview Were exclusively partnered with a Kingston-based fintech client undergoing a major evolution of their core platform transitioning from a well-established suite of enterprise services to a … next-generation, cloud-native SaaS ecosystem. This transformation requires an experienced and product-focused Director of Engineering & Product to lead a growing team through this next chapter. The platform supports complex financial workflows for a broad client base, with ambitions to expand functionality, scalability, and market reach significantly over the next 1218 months. Youll join a business with … real traction, strong technical foundations, and the leadership backing to invest in engineering excellence. The Role Youll oversee a multidisciplinary department of 25+ professionals across engineering, product management, and technical delivery. With direct responsibility for both platform architecture and product evolution, youll shape the engineering roadmap while ensuring tight alignment with commercial and customer priorities. This role More ❯
Employment Type: Permanent, Work From Home
Posted:

E-Commerce Manager

Thame, Oxfordshire, UK
Hybrid / WFH Options
Attollo solutions Ltd
E-Commerce Manager to help drive our digital strategy, manage our e-commerce platform, and enhance our online customer experience. This role will involve overseeing the day-to-day management of our e-commerce site, executing digital marketing campaigns, and leveraging data-driven insights to boost online sales. The initial contract is for six months, with the potential to … commerce strategies to drive revenue growth and enhance customer engagement. Oversee the e-commerce element of the website using WordPress, WooCommerce and Zoho, ensuring accurate and up-to-date product information and optimisation for SEO. Analyse website performance and implement improvements based on data insights, including conversion rate optimisation, user behaviour analysis, and A/B testing. Collaborate with … to: execute targeted digital marketing campaigns, including email marketing, PPC, SEO, and social media optimise content and design Maintain an in-depth understanding of backup power solutions and power management to represent our products and communicate value to customers effectively. Monitor and report on e-commerce performance metrics, such as sales, conversion rates, customer acquisition costs, and return on More ❯
Employment Type: Full-time
Posted:

Vacancy for Product Owner at Preservica

Abingdon, Oxfordshire, United Kingdom
Digital Preservation Coalition
Can you translate product initiatives into workable creatable software solutions? Do you have a history of business analysis with one foot in project management? Are you ready to make your mark on technology that is changing the way organizations protect their vital digital content? The Role We are looking for a Product Owner who will be responsible … for identifying how product initiatives can be converted into user stories and acceptance criteria to allow our engineering team to develop features to our customers. You will work within the engineering team to transform and shape Preservica to ultimately deliver upon the product vision. The main duties include gathering, understanding and acting on requirements. This means being heavily … involved during all stages of the product process including planning, designing, developing, testing and being responsible for supporting the team delivering accurately and on time. What We Look For To be part of Preservica you need: A well-rounded knowledge in software delivery and integration delivery, data storage or preservation knowledge is useful but not essential The ability to More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Head of Digital Development

Bourne End, Buckinghamshire, United Kingdom
Hybrid / WFH Options
Ziff Davis, LLC
passionate about leveraging technology to enhance our customer journey, drive growth, and maintain our competitive edge. We are seeking an experienced Head of Digital Development to deliver our digital product and platform evolution . This critical role will be responsible for helping set and implement our digital strategy, ensuring a seamless and engaging experience for our customers across web … and trends, proposing innovative solutions to enhance customer experience, operational efficiency, and business growth. Drive a culture of innovation, experimentation, and continuous improvement within the digital development team. 2. Product & Platform Development: Oversee the end-to-end lifecycle of all digital products and platforms, including websites, mobile applications, and email. Lead the planning, design, development, testing, and deployment of … new digital features and functionalities, ensuring high quality, scalability, and performance. Champion a user-centric design approach, utilizing data and user feedback to inform product enhancements and new feature development. Ensure robust architecture, security, and compliance across all digital properties. Establish and oversee a robust digital programme management framework, ensuring the successful delivery of multiple, concurrent digital initiatives. More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Field Engineer

Milton Keynes, Buckinghamshire, United Kingdom
AFL Telecommunications, LLC
across 130+ countries. Products and services include single- and multi-mode optical fiber cable, test and inspection equipment, and our award-winning Data Center Interconnect solution, enabling centralized resource management for enhanced performance across multiple data center facilities. Our recent European expansion brings end-to-end, sustainable optical fiber solutions closer to our valued EMEA customers, prioritizing customer satisfaction … UK, Canada, India, China, Mexico, and Australia. AFL is a subsidiary of Fujikura Ltd. Solution Design & Integration Collaborate with hyperscale customers to design and implement customized solutions based on product capabilities and customer requirements. Guide customers through the integration of our products into their existing infrastructure, ensuring compatibility with their unique configurations. Provide technical expertise on how to scale … products to meet the demands of large, distributed systems and cloud environments. Product Demonstration & Testing Lead product demonstrations and proof-of-concept (POC) testing to showcase the value of our solutions in large-scale, high-performance environments. Conduct system validation and performance testing in collaboration with customers and product development teams to ensure that solutions meet expected More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Product Manager

Guildford, England, United Kingdom
Hybrid / WFH Options
Person Centred Software Ltd
At Person Centred Software, we’re on a mission to transform care through intuitive, impactful technology. As a Product Manager in our Care Management team, you’ll shape features that improve care outcomes for thousands of people every day. This is a hands-on role for someone who thrives in complexity, loves turning user insight into scalable solutions … and wants their work to have genuine impact. What You’ll Do Own and deliver a clear product vision and roadmap aligned with strategic goals Lead discovery using user research, data insights, and frontline care feedback Translate complex care needs and regulatory requirements into intuitive, scalable solutions Prioritise and manage the product backlog to balance speed, compliance, and … user value Partner with Engineering and Design to deliver high-quality features, on time Coordinate go-to-market rollouts, training, and internal readiness activities Monitor product performance and iterate based on real-world impact What You’ll Bring Proven product management experience in B2B SaaS or regulated sectors Demonstrable success delivering products end-to-end, from discovery More ❯
Posted:

Product Owner (12M FTC)

Surrey, England, United Kingdom
La Fosse
Product Owner - SaaS (12M FTC) Hybrid - 2/3 days per week in Surrey Up to £90,000 Responsibilities: Define the roadmap and lead the migration of legacy systems to Sitecore and HubSpot Integrate martech with CRM/ERP, analytics and identity platforms Embed A/B testing and partner with BI to gather insights to inform content, SEO … and nurture programs Engage stakeholder and engage cross-functional collaboration across sales, marketing and support teams Requirements: 8+ years experience in product management or agile delivery Previous experience working with internal applications such as Sitecore or HubSpot Excellent communication and stakeholder management skills Experience working in agile, cross-functional teams More ❯
Posted:

Senior Technical Product Manager

London, South East, England, United Kingdom
Hybrid / WFH Options
Harnham - Data & Analytics Recruitment
Technical Data Product Manager Salary : up to £90,000 + discretionary 20% bonus Location : Hybrid - 3 days/week in London We're working with a fast-growing, data-led company in the financial services space, currently looking for a Technical Data Product Manager to take ownership of the strategy and development of business intelligence products. You'll … be shaping how the business builds and scales its internal analytics and reporting capability. What You'll Be Doing Lead the end-to-end lifecycle of BI product development - from ideation and stakeholder alignment to delivery and continuous improvement Own the roadmap for data products, ensuring they align with business goals and user needs Collaborate with a cross-functional … and BI Developers (currently 5 people) Help define metrics and reporting standards for various business units Translate complex requirements into scalable BI solutions, primarily using Power BI Essential Requirements Product Management experience focused on BI and internal data tools Technical experience with: Cloud platform (AWS, GCP or Azure) SQL (intermediate to advanced) Python (some experience required) Visualisation tools More ❯
Employment Type: Full-Time
Salary: £85,000 - £90,000 per annum
Posted:

Senior Product Manager - Personalisation

London, South East, England, United Kingdom
Holland & Barrett International Limited
is at the heart of this transformation—driving smarter personalisation, seamless experiences, and empowering our teams to build deeper customer relationships. The Role We're looking for a Senior Product Manager – Personalisation to lead the development of connected, highly personalised experiences across our digital and physical channels—including our website, app, and in-store technology. This isn't just … about product recommendations. It's about delivering end-to-end journeys tailored to each customer—whether they're browsing online or shopping in-store. Your work will directly support our ambition to help every customer achieve their unique health and wellness goals. You'll take full ownership of Holland & Barrett's in-house personalisation capabilities, driving strategy, roadmap definition … teams, you'll ensure everything we build delivers measurable value across the customer lifecycle. What You'll Be Doing Lead the personalisation squad to define and deliver a clear product vision, strategy, and roadmap across all customer touchpoints. Deeply understand our customers—their behaviours, needs and motivations—through data and research. Partner with UX researchers to validate ideas, uncover More ❯
Employment Type: Full-Time
Salary: Competitive salary
Posted:

Lead Forward Deployed Engineer, Insurance

Oxford, Oxfordshire, United Kingdom
Taktile GmbH
About The Role Taktile is a high-growth, post product-market-fit start-up, on a fast trajectory to becoming market leader in the field of automated decisioning. We are looking for a Lead Forward Deployed Engineer to help us transform how our customers make critical business decisions by onboarding them onto Taktile and ensuring they get real value … work, sequence delivery, and proactively remove blockers. You are making thoughtful trade-offs between scope, speed, and quality to ensure successful and timely project delivery. Partner with Taktile's product management team to turn your understanding of customer needs into actionable product insights, directly influencing the evolution of Taktile's product roadmap. You play a key … their challenges. You are creative and proactive, always seeking new ways to deliver value and stand out with customers. You are collaborative and work well with your peers in product teams, engineers and GTM team. You are humble and have a growth mindset, with a willingness to learn new skills and methodologies and bring best practices into our business. More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Customer Success Manager

Winnersh, Berkshire, United Kingdom
Hewlett Packard Enterprise Development LP
infrastructure, and to deliver quickly, efficiently, and at scale while keeping their data secure and meeting sustainability goals. We do this through hybrid discovery and monitoring, event and incident management, remediation, and automation, powered by AI. We help our enterprise and MSP customers avoid costly outages and performance issues that result in lost revenue and productivity. With over … This is a customer-facing technical role responsible for post-deployment value adoption and realization. You will work directly with our customers' technical/operational decision-makers and senior management to identify and prioritize business problems, define KPIs and use cases around these, plan technical strategies, and build solutions for addressing these problems. Strategies frequently include designing the solution … work alongside the Customer Success Leads to adopt and help realize the value of the OpsRamp platform by: Being the trusted partner for the customer on use-case and product functionality Lead customers in the application of OpsRamp products and services offerings to meet their Business Outcomes. This may include whiteboarding and helping design and architect a solution/ More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Senior Specialist, Software Engineer - Engineering

Woking, Surrey, United Kingdom
Hybrid / WFH Options
Arrow McLaren IndyCar
cross-functional group, bringing together data science, machine learning, software engineering, and DevOps to deliver performance focused platforms and solutions. In reliability engineering, you will understand issue tracking and management, root cause analysis, integrating with other systems through API's, and will have experience in building complex user interfaces that can present and manage large amounts of data. As … a cohesive application estate. The role will be primarily based at the McLaren Technology Centre with a proportion of the time spent working from home. Principal Accountabilities: Partner with Product Management to capture and understand project requirements, define specifications, and to architect robust, scalable, and testable software solutions for reliability tools. Own the technical roadmap for Engineering tools … planning tools such as Jira, Github, or Azure DevOps to organise and track your work. High competency in written and oral English language. Desirable Experience with issue and fault management systems. Knowledge and experience of how to integrate with and build OpenAPI/gRPC based systems. Experience building sophisticated plots/charting (Plotly, Matplotlib) and reporting systems (PowerBI). More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Technical Support Engineer on call rota - Software - Remote

London, South East, England, United Kingdom
Hybrid / WFH Options
Salt Search
timely resolution of client issues Diagnose and troubleshoot technical problems, including API connectivity, microservice interactions, software components , hardware, and network-related issues. Collaborate cross-functionally with teams, including engineering, product management, and cloud operations to resolve complex technical issues. Support with the set up and management of support processes and tools, maintaining a flexible mindset that processes … culture of continuous improvement and knowledge sharing. Ensure customer satisfaction by providing exceptional service and maintaining strong relationships with clients. Stay up-to-date with the latest developments in product/service offerings. Skills & Attributes : Strong interpersonal skills and extensive experience interacting with external clients Impeccable level of spoken and written English. Bachelor's degree in Computer Science, Information … approach Experience delivering world-class support to large enterprises Preferred Qualifications: Experience with Accounting and/or AI services and technologies. Familiarity with support ticketing systems and customer relationship management (CRM) tools (e.g. Salesforce customer services case management, ServiceNow) Certifications in relevant technologies or support methodologies. Familiarity with Observability tools such as Grafana, NewRelic Fluency in French or More ❯
Employment Type: Contractor
Rate: £300 - £400 per day
Posted:
Product Management
the South East
10th Percentile
£50,625
25th Percentile
£56,250
Median
£62,500
75th Percentile
£71,563
90th Percentile
£82,250