ServiceNow Technical Lead
- Location
- Reading, England, United Kingdom
deflection strategies). Exposure to Now Assist/GenAI capabilities , including grounding responses using Knowledge and CMDB . Strong understanding of SDLC, Agile/Scrum , and ServiceNow DevOps practices (Update Sets, App Repository, ATF). Requirements Excellent communication, stakeholder engagement, and technical documentation skills. Bachelor's degree. ServiceNow Certification - Good ...