8 of 8 Remote Service Analyst Jobs in the South East

IT Service Analyst Milton Keynes – hybrid working is offered where operationally feasible Competitive salary , negotiable depending on your experience and expertise benefits Core Support hours are between 8am and 6pm on weekdays. Some additional on call rota support will be required. Are you ready to bring your IT and customer service expertise to a role where your … equivalent desirable Essential skills: Experience in a customer facing IT role Skilled in the creation and delivery of customer focused presentations and communications Experience working within an IT Managed Service environment A good general knowledge of end user technologies, e.g. PC’s, Audio Visual, Mobile Phones, Telephone systems Experience working with ITIL service and support processes Strong analytical … Microsoft products Any experience supporting business applications would be an advantage Purpose of the Role The coordination and assurance of all IT Services, ensuring high quality, consistent, professional and service level driven support is delivered to the MHA staff and partners (customers). The role of the IT Support Analyst is to provide outstanding service to our More ❯

Role: - First Line Service Desk Analyst Our client stands out with a confident, accessible, and enterprising approach, prioritising performance, service, and value. Our aim is to excel in the ordinary, simplify complexity, and empower our clients to build better, stronger businesses. They are looking for a Service Desk Analyst to join their team and help … deliver on their promise to their clients. If you are enthusiastic about technology, customer service, and professional growth, we invite you to become a key member of their Service Desk team. Role Overview As a Service Desk Analyst, you will be an integral part of our dynamic Service Delivery Team, acting as the first point … Diagnose and resolve 1st line assigned tickets within target resolution times Accurately classify and log tickets, keeping detailed ticket notes throughout the lifecycle of a ticket Provide excellent customer service and an excellent customer experience at all times Conduct personal queue and ticket triage to prioritise and manage your workload, escalating as and when required using internal processes Liaise More ❯

IT Service Management Analyst Law Firm – London Hybrid working – 2 days office/3 days working from home per week In this exciting newly created role at a leading global law firm in the city, you will be driving service improvements within the firm. If you’re passionate about continuous improvement and want to drive meaningful change … this could be the perfect next step in your career. Your focus will be across core ITIL processes - Incident, Change, Service Request and Problem Management - with opportunities to expand into other areas as the function evolves. What’s in It for You? Join a firm with a growing presence – this is a newly created role to work alongside the … experienced IT Service Manager Take ownership of process maturity across ITIL practices Contribute to a culture of continuous improvement within a professional, inclusive team Gain exposure to major incident management and governance Work for a stable, respected firm in the legal sector Core Responsibilities Problem Management Service Transition/Service Introduction Change Management Incident Management Knowledge Management More ❯

UNIQLO respects the individuality and lifestyle of all customers and takes pride in creating high quality, long-lasting, innovative clothing at an affordable price. We are looking for a Service Delivery Analyst to sit within our E-Commerce IT Team based in London. You will be reporting into the Ecommerce Product Manager and will work closely with stakeholders … brand new e-Commerce platform and resolve the problems with platform product managers. This is a great opportunity for a natural problem solver and experienced IT and Ecommerce Business Analyst to combine your skills to ensure our customers have the best e-Commerce and omni-channel shopping experience in the world. What you will be responsible for: Completing technical … a problem owner to deliver resolution. Skills and Experience: 4+ years working within a Retail digital/ecommerce team servicing on a Global scale. 4+ years working within a service delivery and/or technical role. Experience analyzing business requirements and creating epics/user stories. Experience working with technical development Teams. Experience working with Product Owner/Managers More ❯

Position Available: Sales & Service Systems Administrator/Analyst Location: West Sussex (Hybrid, 3 days a week in office) Salary: £160 a day Experience needed: We're seeking a detail-driven systems and data specialist with proven experience in reporting, analysis, and CRM/system administration. You'll combine technical expertise in BI tools and CRM systems with the … making. Experience with Power BI, Excel (advanced), Microsoft Dynamics 365, and SQL is highly desirable. About the role: This is a key role at the heart of the Sales & Service function, responsible for managing, analysing, and optimising the data and systems that drive performance. You'll work closely with Sales, Service, Product Support, and wider Business Unit teams … reports (Power BI, SAP BI, Excel) Translate business requirements into analytical solutions and KPI reports Support budgeting and forecasting - templates, data consolidation, finance uploads, and meeting materials Administer Sales & Service tools, including Microsoft Dynamics 365 CRM Collaborate with internal teams and overseas offices to align data and processes Maintain accurate business data, templates, and system records Perform deep-dive More ❯

Senior Customer Services Analyst I Viator About Viator Viator, a Tripadvisor company, is the leading marketplace for travel experiences. We believe that making memories is what travel is all about. And with 300,000+ travel experiences to explore-everything from simple tours to extreme adventures (and all the niche, interesting stuff in between)-making memories that will last a … ll remember. The Customer Insights team uses both quantitative and qualitative data to understand customer pain points along the traveller journey as well as operational efficiencies within our Customer Service department. The Customer Services Analytics Team is seeking a Senior Analyst who has the analytical and leadership skills as well as business experience to support numerous end users … ll bring to the team: Experience: 5+ years in a reporting or analytics role focused on performance measurement, reporting automation, and dashboard development. Experience in operations, e-commerce, or service-oriented environments preferred. Education: Bachelor's Degree in an analytical field (math, economics, engineering, statistics, etc.), preferred Masters Degree is a plus Tools: You will have knowledge of key More ❯

Graduate Data Analyst - Early Career Opportunity - Investment Management - Central London/Hybrid - £35k-£45k bonus and benefits We have an incredible opportunity for a Graduate Data Analyst, with a STEM based degree and 6months+ experience in data analysis and coding, to join a fantastic investment organisation based in stunning offices in Central London as their Data Analyst. Joining … a dynamic Investor Relations team, the Data Analyst will be responsible for assisting with data-related projects, ensuring the quality of the data is of the highest standards and fixing any issues that may arise, with support from external parties. As you will be the main point of contact for issues and questions and the main provider of high … a discretionary bonus. Hybrid working is offered with 4 days in the office and 1 day working from home. Standard hours are 9am - 5pm. Key responsibilities as the Data Analyst will include: Being main point of contact for issues and queries relating to data integration Undertaking high-quality data exports Assisting teams with importing data and data related administration More ❯

Technical Business Analyst | London Markets Insurance | Financial Services | Home based with some adhoc travel | £600-£650/day (Inside IR35) | Initial 6 month contract | Application Integration | Data Migration | Infrastructure Estates | Our Speciality Insurance client is seeking a Technical Process Business Analyst with experience in Financial Services (London Market/Speciality Insurance experience is a bonus) to work on … an application integration project. Key Essential Skills & Experience: Extensive experience within Insurance/Brokering sectors Agile and Waterfall methodology proficiency Experience in producing process models Service Integration Data Migration Strong analytical and problem solving skills Stakeholder Management Excellent communication skills Location: Predominantly remote role with some adhoc travel to offices when required Contract Length: Initial 6 months with view More ❯