South East London, England, United Kingdom Hybrid / WFH Options
DGH Recruitment
IT Service Desk Analyst - London - 12 Month Fixed Term Contract - £35,000 per annum **Hybrid Working** - 3 days in the office 2 from home A fantastic opportunity has arisen for an IT Service Desk Analyst to join our London based global law firm on a 12 month fixed term contract basis. Key Responsibilities Act as the … initial contact for all incoming IT queries via phone, email, and ticketing system Prioritise and log tickets accurately, including actions and resolutions Troubleshoot incidents and fulfill service requests following defined processes Escalate complex issues when needed, collaborating with 2nd/3rd line teams Communicate effectively with stakeholders across the business Share knowledge within the team and champion tech engagement … internally Act as a tech ambassador, promoting high standards of support What You’ll Need Strong customer service mindset with the ability to explain tech to non-technical users Proficiency in Microsoft Windows 10 and Office 365 Experience with key technologies such as: Active Directory, Azure, Exchange Online Networking (DNS, DHCP), Intune, SCCM DMS (iManage Cloud), PMS (Aderant), CRM More ❯
Winchester, Hampshire, United Kingdom Hybrid / WFH Options
Deloitte LLP
five shared values lead every decision wemake and action we take, guiding us to deliver impact how and where it mattersmost . Connect to your opportunity As an Integration Analyst you'll join a team providing production support of existing solutions and their ongoing development with Product Owners.There is a strong pipeline of additional work from the ITS Projects … Ability to quickly comprehend the functions and capabilities of new technologies. Experience working on SAP HANA(native) development. Experience to the Release Management and CI/CD process. Understands Service Management (ITIL) principles or experience of using tool such as ServiceNow. Experience of working with colleagues and 3rd party-development teams based offshore. Connect to your business -Enabling Functions More ❯
South East, England, United Kingdom Hybrid / WFH Options
Recruit with Purpose
you passionate about technology and eager to help people solve their IT issues? Recruit with Purpose are supporting this wonderful Southeast based Housing Association to recruit for an IT Service desk Analyst to join their team. This position is perfect for someone with a proactive attitude, a desire to learn, and an interest in all things tech. As … an IT Service Desk Analyst, you’ll be the first point of contact for their internal customers, providing essential support. If you are someone who has good customer facing skills and the ability and professional understanding of the Azure Cloud platform, this is a fantastic role for you. You’ll have exposure to troubleshooting hardware, software, network, or More ❯
Westcliff-On-Sea, Essex, South East, United Kingdom Hybrid / WFH Options
Natwest CWS
investigating and analysing queries accurately and raising them with relevant internal and external parties without delay, escalating where appropriate. You will be actively participating in initiatives to improve customer service, processes and procedures. The skills you will need: Previous customer service and telephony experience Ability to work in an extremely fast-paced environment whilst managing phone calls with More ❯
Reading, Berkshire, United Kingdom Hybrid / WFH Options
Proactive Appointments
Service Desk Analyst Our client is urgently looking for an experienced Service Desk Analyst to join their team on a permanent basis. Please note, the role is on-site for the duration of the probationary period. Once passed, there will be 1 day each week for remote working. You will be rewarded with a brilliant salary … scheme, remote working (after probation), health cover, training & development, discounts, a truly fun and friendly team, free parking, the opportunity to move up the ladder and many more perks! Service Desk Analyst - Key Skills: 3+ years in a Service Desk/Cloud Service Desk environment 2nd Line Support experience, any 3rd Line Support experience is beneficial … Good experience with O365 (Exchange, Outlook, Teams) etc Microsoft Cloud Fundamentals Certificates, such as AZ-900 Microsoft Azure is very nice to have Service Desk Analyst Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive More ❯
Service Desk Analyst YOUR NEXT JOB! What we’re all about: Any company can tell you about how they are a multi award winning, market leading business and yes, we are both of those things in the world of IoT connectivity!But we’re more than that. Our mission? To make IoT management a breeze for any device … hunger to ‘wow’! While we may not always get it right, our drive to collaborate, innovate, and achieve top-notch customer satisfaction never wavers. We offer industry expertise, stellar service support, and the most flexible, resilient, and secure connectivity solutions on the market. Our expertise spans across various sectors, including industry, agriculture, healthcare, security, transport, utilities, and smart cities. … it. At Wireless Logic, we provide cutting-edge connectivity solutions and technologies to ensure a vast array of devices stay seamlessly connected. Draw Them In (Role Overview): As a Service Desk Analyst at Wireless Logic, you'll be at the heart of our operations, ensuring our customers receive top-notch support and their connectivity solutions run smoothly. This More ❯
Maidenhead, England, United Kingdom Hybrid / WFH Options
Wireless Logic Ltd
Service Desk Analyst YOUR NEXT JOB! What we’re all about: Any company can tell you about how they are a multi award winning, market leading business and yes, we are both of those things in the world of IoT connectivity!But we’re more than that. 🌍✨ Our mission? To make IoT management a breeze for any device … hunger to ‘wow’! 🚀 While we may not always get it right, our drive to collaborate, innovate, and achieve top-notch customer satisfaction never wavers. We offer industry expertise, stellar service support, and the most flexible, resilient, and secure connectivity solutions on the market. Our expertise spans across various sectors, including industry, agriculture, healthcare, security, transport, utilities, and smart cities. … it. At Wireless Logic , we provide cutting-edge connectivity solutions and technologies to ensure a vast array of devices stay seamlessly connected. Draw Them In (Role Overview): As a Service Desk Analyst at Wireless Logic, you'll be at the heart of our operations, ensuring our customers receive top-notch support and their connectivity solutions run smoothly. This More ❯