1 to 25 of 45 Service Delivery Jobs in the South East with Remote Work Options

Crawley, West Sussex/Remote Flex Up to 75,000 depending on skills and experience Plus benefits Reporting to: Head of Hybrid CloudProduct/Service: We deliver strategy-led solutions that address the most important technological challenges: cyber resilience and hybrid cloud infrastructure. Clients include: Sony, Surepharm, Jigsaw Trust … help to deliver a world-class experience across the hybrid cloud portfolio of services of physical infrastructure, data centre facilities and public cloud services.The service delivery team each have 20+ years of technical delivery expertise over a range of verticals and disciplines and are all considered experts more »

the centre of the organisation, bringing together several teams with organisation-wide remits and mutual collaboration opportunities. The work of the directorates teams includes delivery of major events, designing and leading public affairs or marketing campaigns, providing data, evidence and analysis, leading cross-organisational programmes, to making sure we … essential. Experience of policy, crisis management and or intelligence analysis/operational work is desirable. Overall, this job offers an excellent combination of initiative, service delivery and policy work covering the full range of Londons city operations. The job will involve weekend working on a rotating basis and … understand requirements, gathering extra information when needs are not clear Represents the GLA positively by interacting effectively with stakeholders Delivers a timely and accurate service Understands the differing needs of stakeholders and adapts own service accordingly Seeks and uses feedback from a variety of sources to improve the more »

OAS) and Oracle WebLogic Server. Key Responsibilities: Implement, maintain and support server and storage infrastructure, operating systems, databases and applications software and web-based service delivery. Installation, configuration and upgrades to server and database systems and applications software as required, including server virtualisation. Monitoring and management of systems performance … agreed standards, services, access arrangements and security measures. Testing and implementation of new technologies and services in accordance with agreed strategic development priorities and service requirements. Planning and testing of systems business continuity and disaster recovery arrangements, including associated documentation, risk registers, diagrams and action scripts. Effective liaison with more »

committed to equality and being fully inclusive. This role requires employees to complete an online Baseline Personnel Security Standard (BPSS), including The Disclosure & Barring Service (DBS) checks for criminal convictions. The Role Are you looking for an exciting opportunity to make a difference? Join our team and contribute to … the future of fusion energy. As an IT Support Technician , you will play a pivotal role in providing 1st line (Service Desk) and 2nd line (PC Support) IT support services for business and operational IT systems. The role sits within the IT Service Desk Section in the Service … sites. This includes data networks, desktop computing, filesystems, UNIX, Linux and Windows server systems and JET data acquisition and storage tools. It also provides service desk support and operational management of UKAEA computer rooms. A key part of the role is that First Contact with end users, so a more »

Technology Department. Managing a team of eight, you will provide direction, guidance, and inspiration to ensure seamless day-to-day operations and high-quality service delivery. You will analyse performance metrics and feedback to drive continuous service improvements through targeted training, updated policies, and refined procedures. Additionally, you … allows you to find the best place to do your best work. A little more about the role Overall responsibility for IET IT Support service provision, providing support for Microsoft Desktop Operating Systems, Microsoft 365, and many other standard desktop software applications, plus ad-hoc software. Also providing hardware … support (PCs, laptops, telephones, mobile devices and audio visual equipment). Full ownership of the team and service provided, working with colleagues and third parties as required. Using the Agile methodology, ensure proactive work is planned and executed in a controlled and well-maintained manner. Provide training, development, and more »

If you have relevant experience within Account Management in a Digital or Agency capacity, we'd love to hear from you! Role info: Digital Delivery Account Manager Witney/Oxford Oxfordshire Based | Hybrid Home Working 2-3 days (5 days on site during probation, 3-4 days onsite flex … thereafter) £35,000 - £55,000 Depending on Experience Level Plus Great Benefits & Perks Product/Service: We build Mid to Enterprise CMS systems, eCommerce platforms, Web Applications Clients: HMV, YO!, Optibac, De Beers, Oxford Brookes University and more Your Skills: Account Management Fantastic communication and relationship building skills Waterfall … important to us as when we're aligned everything in the world feels just that little bit better, so we're building a new delivery team around our trusted values: Integrity - we do the right thing Collaborative – we work together Confident – we demonstrate our expertise Attentive – we pay attention more »

infrastructure for the organisation. The role also involves supporting the enterprise-wide server and storage infrastructure, computer information systems, applications software, and web-based service delivery. Design, implement, maintain and support the database and associated infrastructure to ensure a robust, reliable, efficient and secure operation of the systems and … and/or provide backup cover across the team, such as for selected server and storage infrastructure, operating systems, application software, and web-based service delivery, including effective liaison with contracted external suppliers and ensuring alignment with agreed technology and enterprise systems strategy, service requirements, security arrangements … requirements and providing adequate notice and information for users Test and implement new technologies and services in accordance with agreed strategic development priorities and service requirements, and in conjunction with other substantive and project teams. Plan and test systems business continuity and disaster recovery arrangements, including associated documentation, risk more »

Service Desk Team Leader Location: Whiteley, Hampshire Looking for an opportunity to make an impact?.. The Role: Reporting into the Head of Customer Enablement, where you will be responsible for the general day to day supervision of the existing Service Desk Team and the achievement of excellent … service delivery and productivity. You will need to demonstrate the Leidos values; Integrity, Innovation, Agility, Collaboration and Commitment in line with the Head of Customer Enablement, to promote these within the team. You will be a key point of contact for initial escalation for all Service Desk … ensure smooth team operations and effective collaboration with other internal/external IT Teams and 3rd Parties. Key Responsibilities: Main point of contact for Service Desk Services, including: Ticket escalation Support of Major Incidents (MI) Customer support Liaison with internal and external teams Problem Management Adherence to SLOs for more »

infrastructure landscape, and assess suitability to move to the target hosting platform. Once this is determined, the team will then work with the application service providers and the cloud hosting technical teams to migrate or re-platform the applications over in a controlled and staged manner. Job Responsibilities Conduct … discovery activities with new prospective tenants and coordinate migration/transition activity with them and the hosting service delivery team, including reporting and managing aspects of the roadmap and alignment of dependencies with tenants. Plan and track dependencies between service and tenant, for example keeping prospective tenants … up to date with service roadmap to enable effective planning of the optimum time and workloads for migration where dependencies on new service features are identified. Produce clear status reports to keep all stakeholder informed of progress, risks, dependencies and issues. Customer and service focussed, ability to more »

important opportunities within the larger portfolio Gain deep understanding of customers business to seek new opportunities for growth Collaborate cross-functionally to ensure seamless service delivery and client satisfaction Experience youll bring Previous account manager experience ideally from a Travel or Virtual payments sector Fully fluent in Spanish more »

follow-ups with external suppliers. Ensure services meet quality and profitability standards as per SLA agreements. Follow specified systems, processes, and methodologies for effective service delivery monitoring, control, and support. Assist in providing business reports as necessary. Attend Client Service Review Meetings as required. Develop and facilitate more »

role. If you have relevant experience within Account Management in a Digital or Agency capacity, wed love to hear from you! Role info: Digital Delivery Account Manager Witney/Oxford Oxfordshire Based | Hybrid Home Working 2-3 days (5 days on site during probation, 3-4 days onsite flex … thereafter) £35,000 - £55,000 Depending on Experience Level Plus Great Benefits & Perks Product/Service: We build Mid to Enterprise CMS systems, eCommerce platforms, Web Applications Clients: HMV, YO!, Optibac, De Beers, Oxford Brookes University and more Your Skills: Account Management Fantastic communication and relationship building skills Waterfall … is incredibly important to us as when were aligned everything in the world feels just that little bit better, so were building a new delivery team around our trusted values: Integrity - we do the right thing Collaborative we work together Confident we demonstrate our expertise Attentive we pay attention more »

How would you like to work for Opus, one of the UKs largest independent Managed Service Providers who have recently been recognised as World Class in the Best Companies to work for Awards? Due to our impressive consistent growth within the IT & Telecoms sector, we have an exciting opportunity … for an IT Service Desk Manager to oversee and manage our IT Support team. The ideal candidate will have extensive experience in managing IT service Desk teams within an MSP environment, a strong understanding of client needs, and the ability to lead a team to deliver high-quality … IT services. Where? Join our Service Delivery Team You will be responsible for: Managing a team of approx. 8 (1st 3rd line IT technicians) including hiring, training, and performance management Ensuring engineering resources working on Technical Support are working at optimum levels of performance with sufficient skilled resource more »

We have an exciting opportunity for an Education Service Delivery Manager to join our well-established client. MFK Recruitment has successfully recruited 36 individuals for this well-established company in the past 5 years, 27 are still with the company too! Extremely ambitious company and they’re very … and West London. The salary is £40k, with a performance related bonus of £5k per annum (paid quarterly). About the role: The Education Service Delivery Manager will be the primary manager and escalation point for Education customers and sites, you will manage Helpdesk Engineers, and work closely … Managers to meet customer requirements efficiently and strive to resolve customer issues by delivering the right solutions first time, on time, every time. Education Service Delivery Manager – Main responsibilities: Primary escalation point for education engineer teams and ESDMs Responsible for direct management of Helpdesk Engineers including; identification of more »

secure IT solutions. They are looking to recruit a 1st Line Support Analyst. As a 1st Line Support Analyst, you will report to the Service Delivery Manager. You will exhibit a clear and friendly customer focus and demonstrate excellent communication skills. You will establish productive working relationships with … internal staff, clients, and suppliers to ensure the very best service is provided to all parties. Attention to detail and compliance with Issured policies and procedures are essential. What will you be doing? Responding to inbound technical service requests over the phone, Teams or in person. Accurately and … efficiently log all issues and status updates in our Service Desk Tool. Track and resolve support tickets within established SLA's to promptly meet user's needs. Escalate service incidents to 2nd line technical support and problem management where required. Assist with the administrative tasks of running the more »

Service Desk Technician Chalfont Salary: Up to £25,000 Essential Criteria; Able to work in the UK full time (no sponsorship available). Experience working in an IT/Helpdesk support position, supporting software, hardware, applications (2+ years). Able to travel to Chalfont (five days per week). … Microsoft Office 365 skillset; support, troubleshooting and administration). Are you passionate about technology and dedicated to delivering exceptional support? As part of the Service Delivery Team, you'll play a vital role in supporting the employees by offering technical assistance for TV, radio, streaming, and IT services. … Job Description Accurately logging incidents into the helpdesk. Speaking to customers to handle requests, troubleshooting issues, and ensuring timely resolution of service requests. Operating a switching matrix, you will form part of the transmission chain, ensuring that correct audio sources reach the desired destination. Your technical expertise will be more »

and confidentiality of data assets and services Line management of infrastructure/DevOps engineers Experiment with new technology with a view to continually improving service delivery Take ownership and improve upon risk management processes If you feel you have the skills and experience for this opportunity, please contact more »

and the development of Planning Applications Developing and Coordinating all required Technical Information for tender purposes Supporting the Development Engineer with the procurement of Service delivery, Civil Engineering details, foundations, etc Programming resources either externally or internally to meet business plan objectives The production of accurate detailed information … Safety Information Providing support for all internal and external parties and responding to queries promptly and effectively. Supporting the Senior Technical Manager with the delivery of Technical and Design information required for land appraisals and the Submission of Planning Applications. Coordination of external consultants in the production of technical … details and drawings required for the effective delivery the residential schemes, from planning through to completion. Achieving Building Control Approvals and the Management of all imposed Conditions Clearance of Planning Conditions through the development and management of Applications. Coordination and preparation of working drawings, details, and specifications. Preparation of more »

wfh. Key duties will include: Monthly invoicing, monthly/yearly business performance forecasts. Revenue and profit predictions, project execution from supplier contracts. Product/service delivery/implementation to payment to vendors, project profit management and project closing. Acting as a salesperson and a project manager from preparing more »

Job title: Service Delivery Manager 📌 Location: Egham, Surrey, UK 💰 Salary: £45,000 per annum (DOE) 🕔 Working hours: 35 hours a week, flexible between 8:00am to 6:00pm 🏢 Hybrid Working: A minimum of 2 days a week in the office is required 👋 Reporting to: Head of Testing & Service Delivery Intersoft is an award-winning delivery management software provider and part of the Royal Mail Group. Our software has led the market in providing innovative shipping solutions since 1993 for retailers and third-party providers. Our solution, Intelligent Shipper, integrates directly into multiple carriers and provides … smart and convenient delivery methods such as Tracked, Click and Collect, Locker Boxes, Next Day and more to help retailers and brands scale eCommerce. As a business, we are continuously striving to be better. We foster an environment that allows our diverse and highly talented team to think, plan more »

Role : Service Delivery Manager Location : Staines-Upon-Thames Salary : Up to £50,000 Hybrid : 2 days on site per week A key client of ours reached out today looking to fill an urgent Service Delivery Manager position on a Permanent basis. This is ideal for someone … ll be responsible for live issues being fixed in line with the SLA & bringing together the right people and resources. Process-oriented the successful Service Delivery Manager will be professional and diplomatic and have a client awareness. The company are based in Staines-upon-Thames and they work … Responsibilities Good understanding of Agile and ITL Experience with incident management, change/release management and problem management Working with tools such as Jira Service Desk, Service Now highly desired Problem oriented, solution driven Strong relationship builder across teams and departments Experience delivering service improvements Application support more »

patterns – 24x7 cover, average of 38hrs per week. Mixture of 8/9 and 12hr shifts The Senior Infrastructure Engineer is key to the Service Delivery organization within the client Programme. It is both reactive and proactive. It is a customer facing position in a demanding support organization. …/7 365 role. Key Skills: • Communication both written and verbal • Enterprise Level Infrastructure Understanding/Troubleshooting (Linux, DB2, MQ, Microsoft Windows Server, Network) • Service Level Management (Incident, Problem and Change Management) Operational Responsibilities: • Technical Management. • Coordination of Command Center and Technical Teams for problem determination and recovery • Identify … and implement service improvements. • Own and drive all service incidents through to service recovery. • Planning and Implementation of weekend maintenance period tasks • Manage change activity on live services. • Shift lead for Command Center team Additional Responsibilities: • Participate in 24/7 Rotating Shift Pattern • Support end to more »

within the team to effectively support the new platforms. You will support the deployment of an Enterprise Resource Planning (ERP) system across their Sales, Service, Order Management and Finance and Operations (incl Supply-Chain, Warehousing and Logistics) functions by upskilling resources, putting in place proper governance, processes and controls … apply a holistic view to ensuring their platforms are effectively integrated. You will be part of the team providing 3rd line support to their Service Delivery team and provide guidance, coaching, assistance and documentation as needed. Key Behaviours Flexibility Excellent communication Ownership Problem solving Collaboration Proactivity Tasks/… the smooth adoption of new processes and technologies within the organisation. Co-ordinating within the Portfolio, IT, Implementation partner and Business functions to agree delivery schedules for system configuration, developments and testing, and to deliver on the implementation, user acceptance, transition to support and sign off. Be a key more »

who will play a vital part in the design, installation of the server infrastructure. The Infrastructure Engineer is responsible for day-to-day operational service delivery of specific infrastructure and applications. They will work within a team of Infrastructure Engineers to provide 3rd line support of Windows/… of individuals who love to have fun! 25 days annual leave, plus all UK bank holidays Bereavement Leave & Sick Pay Pension scheme & Death in Service Enhanced Maternity/Paternity & Adoption pay Employee Wellbeing Programme Refer a Friend Scheme (Earn up to £1000). Annual leave buy back scheme The … work within a global organisation which is rapidly growing. A fantastic working culture which promotes excellent work/life balance. Charity 50-50 & Long Service Award Please note - if you submit your CV, you are giving Europa Worldwide Group Ltd, and its subsidiaries consent to hold your personal data. more »

and confidentiality of data assets and services Line management of infrastructure/DevOps engineers Experiment with new technology with a view to continually improving service delivery Take ownership and improve upon risk management processes If you feel you have the skills and experience for this opportunity, please contact more »