Southampton, Hampshire, England, United Kingdom Hybrid / WFH Options
Corriculo Ltd
SupportAnalyst, Support Engineer, 2nd line, Office 365, Active Directory, Hybrid, COR7256 We’re looking for a 2nd line SupportAnalyst to join a pioneering organisation, working on a hybrid basis. This is a great opportunity for an experienced 2nd Line Engineer looking for a fresh challenge, or a 1st/2nd Line Engineer looking … to take the next step in their career. The Support Engineer Role The Support Engineer, will join a busy service desk, supporting over 1500 users across the UK! Working within a Microsoft environment, the Support Engineer will provide 2nd line technical support to over 50 sites, troubleshooting desktop, server and network issues. This is a varied … position and would suit a dynamic 2nd line Support Engineer, who enjoys getting stuck in! The Company This industry giant are a true force to be reckoned with, delivering exceptional enterprise-level technical support and services to key suppliers within the manufacturing industry. With passion and innovation at the core, they empower businesses to succeed through the delivery More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
GroupNexus
Role: IT SupportAnalyst (ANPR) Location: Hampstead, North London/Remote Working Salary: Up to £35k+ depending on experience Full time: Mon - Fri 09:00-17:00 Reporting to: Head of Customer Support & Monitoring About us: GroupNexus is an established, leading operator in the parking management sector. We are innovative, industry leading and a forward-thinking company … desire to grow and excel. The aim is simple: we seek like-minded, talented and ambitious individuals who want to be part of our exciting journey. About the IT SupportAnalyst role: The IT SupportAnalyst role is responsible for providing first line support to both internal and external customers for a range of solutions. … This is an exciting opportunity for a candidate looking to improve their technical support skills and experience. Working within a fast-paced and dynamic team, you will play a key role in expanding the business with a significant improvement strategy, playing a key part in achieving the goals defined within our client’s strategy. You will be supporting 1000+ More ❯
Brighton, Sussex, United Kingdom Hybrid / WFH Options
Bupa
information. For Australia or New Zealand candidates - Before submitting your application, you should read our privacy notice to understand how Bupa will use, store and share your information. Application SupportAnalyst page is loaded Application SupportAnalyst Apply locations Brighton time type Full time posted on Posted 5 Days Ago time left to apply End Date … August 26, 2025 (7 days left to apply) job requisition id R Job Description: Application supportAnalyst Salary: £45,000 plus on call overtime compensation paid for 1hr each day on a 8 week rota Location : Hybrid working - 1 day per month at our Brighton office BN1 4FY Contract type: Permanent Shift pattern: Full-time - 37.5 hours per … partner. With no shareholders, our focus is always on our customers. We're here to help people live longer, healthier, happier lives - and make a better world. As aApplication supportAnalyst you will deliver an exceptional customer experience for Bupa Global's IT system users by swiftly and effectively responding to and resolving IT Incidents, Events, Requests and More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Opus Recruitment Solutions Ltd
Salesforce Product SupportAnalyst | 3–6 Months | £200–£250 per day | Outside IR35 We’re looking for a capable Product SupportAnalyst to provide hands-on support across IT platforms, with a primary focus on Salesforce and ServiceNow. This is a 3–6 month contract with strong potential to transition into a permanent role. The … understanding of IT service operations, including incident, change, and release processes Strong troubleshooting skills and ability to resolve technical issues independently Exposure to IT project delivery environments Experience managing support tickets or technical issue logs Awareness of ITIL-aligned service management practices What to do next If this Salesforce Product SupportAnalyst role sounds like a good … fit, please apply with your most up-to-date CV. Salesforce Product SupportAnalyst | 3–6 Months | £200–£250 per day | Outside IR35 More ❯
Surbiton, Surrey, England, United Kingdom Hybrid / WFH Options
Right Now Group
IT SupportAnalyst - 2nd line. Are you currently looking to secure your next opportunity within I.T? Perhaps you have experience in First/Second Line Support, Application support or a Software support engineer. Alternatively, you may be a graduate or equivalent within IT/Computer Science/Business Intelligence looking for the right opportunity to … develop your skills further. Our client based are looking for an Internal IT SupportAnalyst to join their established I.T team. Job Type: Contract to Perm Salary: Hourly equivalent of 28,000 - 30,000 per annum. Location: Surbiton Role Type: Office Based - Hybrid working once fully trained Hours: 40 per week - Mon -Fri Holiday: 25 days Job Role … Internal IT Support across multiple sites and departments Adhering to the ITIL standards Resolving software incidents in line with KPIs Provide remote desktop support Ensure support request 'tickets' are opened, updated and closed as efficiently as possible Software & network analysis, diagnosis, troubleshooting & debugging Active Directory Administration Managing NTFS Permission Smart ticketing expert Telephone & software support for More ❯
Collaboration Operations SupportAnalyst - Real Time Messaging Hybrid working 3 days in Camberley and 2 days remote working (12 minutes walk from Blackwater train station) Contract Length: 12 months INSIDE IR35 via umbrella Are you passionate about collaboration technologies and looking for a new challenge? Our client is seeking a skilled Collaboration Operations SupportAnalyst to … join their dynamic team. This role offers the opportunity to work in a hybrid environment, balancing remote work with in-office collaboration. Key Responsibilities: Execute processes in support of the IT infrastructure and resources required to deliver and support IT services. Prepare for new or changed services, managing the change process and maintaining regulatory standards. Manage and support … services, ensuring availability and capacity meet business demand. Apply information security procedures to maintain compliance across infrastructure applications. Manage system and service performance concerning business performance and financial sustainability. Support the development of continual service improvement plans to ensure IT infrastructure meets business needs. Facilitate the resolution of problems throughout the information system lifecycle, documenting root causes and implementing More ❯
Bromley, Kent, England, United Kingdom Hybrid / WFH Options
Adecco
Collaboration Operations SupportAnalyst - SharePoint Contract Length: 12 MonthsLocation: Bromley, LondonWork Arrangement: Hybrid Working 3 days onsite and 2 days remote working INSIDE IR35 via umbrella Are you a skilled Collaboration Operations SupportAnalyst with a passion for SharePoint? Our client is seeking a motivated professional to join their team in Bromley, London. The office is … conveniently located just a 6-minute walk from Bromley South train station. About the Role:As a Collaboration Operations SupportAnalyst, you will play a crucial role in supporting IT infrastructure and resources necessary for delivering high-quality IT services. You will be responsible for managing and supporting infrastructure applications, monitoring performance, and ensuring compliance with information security … procedures. Your expertise will contribute to continual service improvement and effective problem resolution throughout the information system lifecycle. Key Responsibilities: Execute processes to support IT infrastructure and service delivery, ensuring alignment with business needs and SLAs.Prepare for new or changed services, managing the change process while maintaining regulatory and professional standards.Monitor and report on application service performance, ensuring availability More ❯
london (city of london), south east england, united kingdom Hybrid / WFH Options
Computappoint
Finance Systems Application SupportAnalyst (Sage) | Global Finance Firm | Permanent | Hybrid | City of London | Up to £95,000 + Bonus + Excellent Benefits This role supports the Finance department within an established and growing financial investment organisation. The successful finance systems application supportanalyst will have the opportunity to liaise with the Finance Director to help … shape and improve their finance systems and processes. Our client is seeking a talented finance application supportanalyst, ideally with a background in accounting (professional accounting qualifications a bonus) or a strong history of supporting finance systems within an accounting environment. You will get involved with: Providing technical support for their financial systems, specifically Sage Intacct and … of the financial platforms and systems in place Working with external vendors for high level fixes and systems enhancements Performing financial system reviews and identifying areas of continuous improvement Support and development of in-house database applications, creating reports and documenting processes Knowledge & Skills Required: Strong background in supporting Accountancy and Finance applications Ideally have an expert knowledge of More ❯
london, south east england, united kingdom Hybrid / WFH Options
Computappoint
Finance Systems Application SupportAnalyst (Sage) | Global Finance Firm | Permanent | Hybrid | City of London | Up to £95,000 + Bonus + Excellent Benefits This role supports the Finance department within an established and growing financial investment organisation. The successful finance systems application supportanalyst will have the opportunity to liaise with the Finance Director to help … shape and improve their finance systems and processes. Our client is seeking a talented finance application supportanalyst, ideally with a background in accounting (professional accounting qualifications a bonus) or a strong history of supporting finance systems within an accounting environment. You will get involved with: Providing technical support for their financial systems, specifically Sage Intacct and … of the financial platforms and systems in place Working with external vendors for high level fixes and systems enhancements Performing financial system reviews and identifying areas of continuous improvement Support and development of in-house database applications, creating reports and documenting processes Knowledge & Skills Required: Strong background in supporting Accountancy and Finance applications Ideally have an expert knowledge of More ❯
slough, south east england, united kingdom Hybrid / WFH Options
Computappoint
Finance Systems Application SupportAnalyst (Sage) | Global Finance Firm | Permanent | Hybrid | City of London | Up to £95,000 + Bonus + Excellent Benefits This role supports the Finance department within an established and growing financial investment organisation. The successful finance systems application supportanalyst will have the opportunity to liaise with the Finance Director to help … shape and improve their finance systems and processes. Our client is seeking a talented finance application supportanalyst, ideally with a background in accounting (professional accounting qualifications a bonus) or a strong history of supporting finance systems within an accounting environment. You will get involved with: Providing technical support for their financial systems, specifically Sage Intacct and … of the financial platforms and systems in place Working with external vendors for high level fixes and systems enhancements Performing financial system reviews and identifying areas of continuous improvement Support and development of in-house database applications, creating reports and documenting processes Knowledge & Skills Required: Strong background in supporting Accountancy and Finance applications Ideally have an expert knowledge of More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Noir
Product SupportAnalyst - Wealth Management - London/Hybrid (Key skills: Product Support, Application Support, SQL, Client Management, Wealth Management, Investment Management, Troubleshooting, Stakeholder Engagement, Technical Analysis, Communication, Testing, Agile) Are you a curious, analytical problem-solver who thrives at the intersection of technology and client service? This could be the ideal opportunity to grow your career … fast-paced, high-impact environment. Our client is a rapidly growing investment software provider, working with some of the UK's most respected wealth management firms. As a Product SupportAnalyst, you will play a vital role in ensuring clients can confidently navigate and maximise the value of complex software systems. This role blends technical troubleshooting, stakeholder engagement … and product insight - offering meaningful variety and the chance to develop real expertise in financial technology. This is far more than a ticket-based support role. You'll work directly with end users, internal technical teams and product specialists to resolve queries, deliver solutions and help drive long-term improvements across the platform. You'll be trained to deeply More ❯
Milton Keynes, Buckinghamshire, England, United Kingdom Hybrid / WFH Options
Human Capital Ventures
Our Client, a leading, fast-growing global financial services group, seeks a 2nd Line IT SupportAnalyst to join its centralised IT function. Supporting a user base of over 15,000 staff, including senior executives and VIP users across multiple international offices, this position plays a critical role in dealing with escalations from the outsourced IT Service Desk … and providing continuous service improvement activities. As a 2nd Line IT SupportAnalyst, you will be working closely with the third-party first-line team, providing them with knowledge articles to enhance their support capabilities. You will provide support and resolution to high-level 2nd line support escalations, then provide major incident support and … PM, Monday to Friday) in the office, as well as outside of core hours (7 PM – 2 AM, Monday to Friday) remotely on a rota basis. Additionally, you will support the business on weekends and bank holidays on a 24/7 rota, with voluntary on-call weekend shifts available for those who wish to take them. Additionally, once More ❯
Unit4 Business World Agresso Senior SupportAnalyst in Maidstone, Kent. The main office is based in Maidstone, Kent, but this can be a remote role. There is a requirement to work one day a fortnight in the Maidstone Office A Unit4 Business World (Agresso) Senior SupportAnalyst is required to join the internal support team … client is heavily committed to using Agresso globally. Due to increasing numbers of clients and project work, we are looking for someone to join our Unit4 Business World (Agresso) Support Team. The team provides support and training for Unit4/Agresso and other related systems and processes. This will include working with clients (mainly remotely) to understand and More ❯
Uxbridge, Middlesex, United Kingdom Hybrid / WFH Options
Ivy Rock Partners
SITS Technical SupportAnalyst Salary: £40,750 + excellent benefits Location: Middlesex/Hillingdon (hybrid 2 days per week) Development opportunity for a proactive and technically skilled SITS Technical SupportAnalyst . This is a vital role that supports and enhances the student experience by ensuring the smooth operation, maintenance, and development of our SITS student … meet evolving needs. This role brings the opportunity to be involved in major change and delivery projects and build highly sort after e-Vision skills. Key Responsibilities Provide technical support for the SITS student records system and its integrations. Diagnose and resolve bugs, log solutions, and escalate issues when necessary. Work with Senior Application Developers on large-scale and More ❯
member can grow and succeed. Join us and be part of a dynamic team that makes a real impact every day. What you will be doing: As a Systems SupportAnalyst, you will have the opportunity to work in the Application IT support team as an L2 application supportanalyst, with the primary objective being … and other third-party systems. No two days are the same in this fast paced and varied role! You will work with colleagues and under direction of the Application Support Management team on initiatives which may be support issues, small scale business process improvements and larger scale change initiatives. Your responsibilities will include: Being responsible for resolution of … incidents and service requests by engaging with business users and stakeholders ensuring target service level agreements (SLA's) are met. Working in partnership with the first line support helpdesk to ensure issues are logged correctly, efficiently and delivered to a timely resolution. Supporting all project releases and code fixes following ITIL change and release principles. Working alongside Problem management More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Carrington Recruitment Solutions Ltd
Service Desk Analyst, IT Support Engineer, ITIL, Professional Services, Microsoft Troubleshooting, London Service Desk Analyst, IT SupportAnalyst required to work for a Professional Services Firm based in the City of London. The set up is 50% in the office (2 days one week, 3 days the next). There is also on-call with … weekend in 7...but you are heavily rewarded for the little work involved. Trust us, it is a great deal. You MUST have Professional Services experience, along with good IT Support experience with excellent troubleshooting skills within the Microsoft Technology Stack such as M365/Office 365, Windows Azure, Active Directory and SharePoint. Attitude is key here. You MUST have More ❯
Fleet, Hampshire, United Kingdom Hybrid / WFH Options
Personnel Selection
field of the buy to let mortgage sector based in Fleet, Hampshire. We have been established for over 10 years and are now seeking to recruit an IT & Technical SupportAnalyst to join our IT team. The role would suit candidates with some previous IT work experience seeking the next step in their career or a recent graduate … in an IT related subject seeking the opportunity to build upon their qualifications. The purpose of the role is to support mortgage product development, system configuration, reporting, release management and IT operational tasks. The role would suit candidates looking to build hands-on experience in an organisation undertaking constant and frequent change. Working Monday to Friday 9am – 5pm with … and Management Information reports. Product testing & data handling • Process and validate type applications for product functionality testing. • Set up and manage product testing spreadsheets for tracking and analysis. IT support & administration • Configure new starter builds, ensuring seamless onboarding for employees. • Manage phone and email communications, offering IT and programme support. • Respond to user tickets, troubleshooting issues efficiently. • Conduct stock More ❯
london, south east england, united kingdom Hybrid / WFH Options
AstraZeneca
Veeva SupportAnalyst £250/pd Outside IR35 (Flexible) St Pancras Office Hybrid working 6 month contract Role Overview - As a member of the Veeva Support Team, you will provide the highest level of customer support to our UK Head Office and Field based users. You will address queries from 1st – 2nd line via multiple platforms … Telephone, livechat, genius bar, deskside) as well as check core processes are being completed correctly. In addition, analysts in the Technology Team, provide 1st line support for customers in best-in-class use of our technology platforms. You’ll do this through directly supporting customers who have issues on the Service Desk, proactively running platform training sessions and creating … the wide range of the technologies we deploy. From picking up hands on skills in how to use our CRM systems all the way through to being able to support in developing technical documentation on our data cloud and analytics environment. By joining the team you’ll gain experience and exposure to a wide range of technologies and be More ❯
slough, south east england, united kingdom Hybrid / WFH Options
AstraZeneca
Veeva SupportAnalyst £250/pd Outside IR35 (Flexible) St Pancras Office Hybrid working 6 month contract Role Overview - As a member of the Veeva Support Team, you will provide the highest level of customer support to our UK Head Office and Field based users. You will address queries from 1st – 2nd line via multiple platforms … Telephone, livechat, genius bar, deskside) as well as check core processes are being completed correctly. In addition, analysts in the Technology Team, provide 1st line support for customers in best-in-class use of our technology platforms. You’ll do this through directly supporting customers who have issues on the Service Desk, proactively running platform training sessions and creating … the wide range of the technologies we deploy. From picking up hands on skills in how to use our CRM systems all the way through to being able to support in developing technical documentation on our data cloud and analytics environment. By joining the team you’ll gain experience and exposure to a wide range of technologies and be More ❯
london (city of london), south east england, united kingdom Hybrid / WFH Options
AstraZeneca
Veeva SupportAnalyst £250/pd Outside IR35 (Flexible) St Pancras Office Hybrid working 6 month contract Role Overview - As a member of the Veeva Support Team, you will provide the highest level of customer support to our UK Head Office and Field based users. You will address queries from 1st – 2nd line via multiple platforms … Telephone, livechat, genius bar, deskside) as well as check core processes are being completed correctly. In addition, analysts in the Technology Team, provide 1st line support for customers in best-in-class use of our technology platforms. You’ll do this through directly supporting customers who have issues on the Service Desk, proactively running platform training sessions and creating … the wide range of the technologies we deploy. From picking up hands on skills in how to use our CRM systems all the way through to being able to support in developing technical documentation on our data cloud and analytics environment. By joining the team you’ll gain experience and exposure to a wide range of technologies and be More ❯
Horley, Surrey, England, United Kingdom Hybrid / WFH Options
YourRecruit
for an opportunity to join a growing operations team with excellent hybrid working flexibility? This could be the perfect role for you! We're recruiting for an Operations Technical SupportAnalyst to join a well-established, data-driven organisation. This role is ideal for someone with a strong technical aptitude who enjoys problem-solving, system support, and … technical reporting within a fast-paced operations environment. Key Responsibilities Provide 1st line technical support to the Operations team Support and troubleshoot Operations application software Deliver technical assistance during the migration to IP and GPRS comms infrastructure Liaise with mobile network operators and third-party providers on comms-related issues Produce in-house technical reports and assist with … data collection software support Drive software improvements by collaborating with Development and Support teams Participate in user acceptance testing, software bug reporting, and enhancement tracking Assist with the creation of training and process documentation Key Technical Skills & Experience Required Intermediate knowledge of SQL and relational databases (e.g., SQL Server, Oracle, Access ) Advanced Excel skills ( pivot tables, VLOOKUPs, formulas More ❯
Basingstoke, Hampshire, United Kingdom Hybrid / WFH Options
Talent Locker
IT End User SupportAnalyst, Basingstoke, £31-38k + Benefits including private Medical, Hybrid Working). Career Switch/IT Career available in an IT Support Team. Are you a people-first problem-solver with a passion for technology and hands-on IT support? This is a great opportunity to join a global IT team … the ground. Whether you're early in your IT career or have a few years of experience, this is your chance to part of a genuinely collaborative, multi-site support operation - where you will not just sit on a support desk. You'll be part of a global team supporting 1,500+ users across manufacturing and corporate environments. … two which is expensed), where you'll be the face of IT-ensuring smooth service, resolving escalated issues and maintaining critical IT infrastructure. Join a hands on, high autonomy support team working in a customer facing environment with regularly desk side & field work. Due to the nature of the organisation, you would need to pass a security vetting. More ❯
london, south east england, united kingdom Hybrid / WFH Options
Sea
and at-fixture space. These connect to create efficiencies and digitise workflows. To understand more about us, please visit https://www.sea.live/The Role Reporting to the Support Global Team Lead we are looking for a full-time Customer SupportAnalyst to join our London office to deliver a high-quality user support service … Strong organisational skills and able to prioritise Flexible, can-do approach Skills and experience One of the following criteria should also ideally apply to you: Prior experience in application support or helpdesk roles Knowledge of or prior experience in shipping and/or commodity trading is preferable but not mandatory (e.g. Maritime Studies background, work experience in shipping/ More ❯
slough, south east england, united kingdom Hybrid / WFH Options
Sea
and at-fixture space. These connect to create efficiencies and digitise workflows. To understand more about us, please visit https://www.sea.live/The Role Reporting to the Support Global Team Lead we are looking for a full-time Customer SupportAnalyst to join our London office to deliver a high-quality user support service … Strong organisational skills and able to prioritise Flexible, can-do approach Skills and experience One of the following criteria should also ideally apply to you: Prior experience in application support or helpdesk roles Knowledge of or prior experience in shipping and/or commodity trading is preferable but not mandatory (e.g. Maritime Studies background, work experience in shipping/ More ❯
Basingstoke, Hampshire, England, United Kingdom Hybrid / WFH Options
Nigel Frank International
Job Description We're looking for a proactive Dynamics 365 SupportAnalyst to join a well-established IT and Dynamics service provider. The role involves supporting a variety of client environments across cloud and on-prem setups, providing prompt issue resolution and system enhancements. You'll work closely with customers and internal teams, helping to customise and develop … stack and is ideal for someone with experience supporting or customising internal CRM systems who is looking to advance into consultancy or technical development. Roles and Responsibilities Handle incoming support tickets and service requests through Dynamics 365 Investigate and troubleshoot issues via phone, email, or occasional onsite visits Customise and configure D365 environments - including fields, forms, workflows, and permissions … Experience customising Dynamics 365 (e.g. forms, business rules, security settings) Good understanding of data handling: exporting, cleaning, and importing records Minimum 2 years' experience in a desktop or application support role Clear verbal and written communication skills Ability to work independently and as part of a small team Desirable Skills Familiarity with Power Apps and Power Automate Understanding of More ❯