6 of 6 Remote Technical Support Jobs in the South East

Role: 3rd Line Technical Support ( Hybrid ) - 2 days onsite Location: Princes Risborough Salary: £35,000 - £40,000 Benefits: Pension Scheme Car scheme Cycle scheme Eye care scheme Mental health first aid Employee assistance programme Employee recognition scheme Our client is looking for an enthusiastic and self-motivated and experienced 3rd line technical support consultant to join … an existing technical support team based at our Princes Risborough office to provide an outstanding level of customer service and high-end technical support to our schools. You will report into the Service Desk Manager and act as the primary point of technical escalation as well as providing ad-hoc coaching and assistance for the … first and second-line support. Key Responsibilities include: Manage 2nd & 3rd line technical support for schools, providing outstanding levels of customer service and support Resolve and manage any technical issues that impacts the running of the school's function by providing robust technical solutions. Help with the support/mentoring of the 1st/ More ❯

Technical Support (2nd Line)Salary: £27,000 plus fantastic benefits! Location: Southampton- Hybrid working Hours of work: Shifts are 4 days on/4 days off, covering Monday to Sunday. The shift patterns are 7AM until 7PM/9AM until 9PM. This is full-time hours. Dynamite recruitment is currently working in partnership with a very well-established … business who are based in the Southampton area. As a Technical Support Advisor you will be responsible for reporting the in-depth investigations carried out. Your key duties would include the following: To troubleshoot and resolve complex issues and escalations - 2nd level support To liaising online and via the web portal, assess (triage) and investigate issues to … assist with issue resolution. Acting as a first point of contact for customer calls Use the internal system to log and update calls To support with software related issues Providing regular updates when required to relevant parties- both internally and to customers Acting as an escalation point to resolve and troubleshoot complex issues Perform detailed investigation, analysis and resolution More ❯

Job Title: 1st Line Technical Support Location: Tunbridge Wells, Kent, UK Job Type: Full-Time Overview: A fantastic opportunity has arisen for a proactive and customer-focused individual to join a dynamic team providing 1st Line Technical Support. This role is ideal for someone with a passion for technology, strong problem-solving skills, and a commitment to … delivering exceptional customer service. Key Responsibilities: Deliver technical support to customers via phone, email, and live chat. Diagnose and resolve issues related to video telematics systems and connected hardware. Process and triage service tickets with efficiency and accuracy. Access and review video footage to aid in fault diagnosis and resolution. Escalate complex or unresolved issues to senior technical support as required. Maintain detailed records of customer interactions, including issues, actions taken, and resolutions. Assist in the commissioning of new or replacement devices. Work collaboratively with internal teams, such as Product Development and Account Management, to resolve customer issues and share feedback. Engage in ongoing training to stay current with product updates and support techniques. Participate More ❯

Technical Support Executive Join a fun, supportive team and kickstart your career in technical support Location: Bromley, Kent (10 mins from Bromley South) Salary: £22K – £28K Working pattern: Office-based (Mon–Thu), with working from home on Fridays. Employer: Cleverbox Cleverbox is a leading creative agency working with over 1,200 schools and colleges across the … UK and globally. They’re growing fast - and they’re on the lookout for a bright, confident and curious entry-level Support Analyst to join their friendly and creative team in Bromley. This is the perfect role for a school, college or uni leaver who wants to step into the world of digital, websites and customer support. We are … not looking for experience, just enthusiasm, a problem-solving technical mindset, and a passion for all things digital. What you’ll do Be the first point of contact for clients, helping them with their websites by phone, email or live chat Log, troubleshoot and resolve support tickets in Zendesk, escalating to their development team Deliver online support More ❯

Technical Support Engineer - Heating Are you a Heat Pump Engineer looking to come off the tools? I'm working with a leading HVAC manufacturer who is looking for a Technical Support Engineer with strong experience in MVHR and Heat Pumps, ideally including Exhaust Air Heat Pumps (EAHPs). This is a fantastic opportunity to join a … team, assisting with product design, application, and integration. - Act as a client-facing engineer, advising on installation, commissioning, and ongoing support. - Deliver training and guidance to installers and consultants. - Support continuous product improvements through feedback to the design and R&D teams. Package - Salary: £45,000 - £50,000 - Hybrid working - based out of offices in London Bridge - 28 days … include a range of large and small M&E companies, manufacturers and suppliers of heating, ventilation, air conditioning and refrigeration equipment. We recruit UK wide for sales, management and technical jobs. WR is acting as an Employment Agency in relation to this vacancy. More ❯

gain experience within business. As a trainee, you will work closely with experienced professionals to learn about the company's operations and business practices. Your role will encompass providing support and maintenance to clients and will require a high degree of customer and supplier interaction. There is opportunity for the job role to be hybrid after training. Main responsibilities … Producing reports for both customers and other internal departments Monitoring progress of support issues with customers and suppliers Assist the Operations Manager with customer support activities Collect and collate customer support feedback for projects Develop strong relations with customers Participate in testing activities/co-ordinate test plans Resolving queries immediately where possible or manage through to More ❯