TechnicalSupport EngineerLocation: Maidenhead, Berkshire Salary: £30,000 - £40,000 We are working with a successful Service Provider to find a hands-on TechnicalSupportEngineer to join their team in Maidenhead. This is a varied field-based role combining 1st and 2nd line network support with on-site cabling and infrastructure installation. Key … Responsibilities: Provide 2nd line support across a range of clients and systems Troubleshoot network, server, desktop, and cloud-based issues Support Windows Server, Active Directory, and Microsoft 365 environments Assist with networking tasks (switching, routing, firewall configurations) Configure and manage devices including Meraki, DrayTek, and Sophos firewalls Perform on-site installations and support as required Document issues … solutions, and changes in service systems Deliver excellent customer service and represent the business professionally on-site Requirements: 3+ years in a technicalsupport or network support role Strong understanding of Windows Server 2012+ and Windows 10+ Hands-on experience with Active Directory, Group Policy, Microsoft 365, and SharePoint Online Good networking knowledge: DNS, routing, switching Experience More ❯
Job Title: TechnicalSupportEngineer Location: Near Saffron Walden (full-time onsite) Salary: £25,000 - £38,000 (DOE) Industry: Managed Service Provider We're currently partnering with a well-established MSP based just outside Saffron Walden, renowned for delivering first-class IT solutions to a diverse client base. They're seeking a TechnicalSupportEngineer to join their growing team and play a key role in supporting end-users and SME infrastructures across multiple industries. Role Overview: As a TechnicalSupportEngineer , you'll provide a mix of remote and onsite support to clients, handling everything from desktop issues to network troubleshooting and Office 365 management. This is a fantastic … opportunity for someone who thrives in a fast-paced, customer-centric role and wants exposure to a wide range of technologies. Key Responsibilities: Provide 1st line technicalsupport across desktop, server, and networking environments. Troubleshoot and resolve hardware, software, and network-related issues via phone, email, remote tools, and in-person. Support Microsoft technologies including Windows Server More ❯
Bracknell, Berkshire, United Kingdom Hybrid / WFH Options
Perforce Software, Inc
Perforce is a community of collaborative experts, problem solvers, and possibility seekers who believe work should be both challenging and fun. We are proud to inspire creativity, foster belonging, support collaboration, and encourage wellness. At Perforce, you'll work with and learn from some of the best and brightest in business. Before you know it, you'll be in … world's leading brands to deliver solutions for the toughest challenges. The best run DevOps teams in the world choose Perforce. Position Summary: Perforce Software is seeking a Senior TechnicalSupportEngineer (TSE) to join the TechnicalSupport team. This engineer will work with a globally distributed, fully remote team, using their knowledge and … skills from previous experience and from on-the-job training to handle technicalsupport issues related to web applications running our customer's environments running the LAMP stack. The TSE will join a team that is responsible for triaging, troubleshooting, and resolving customer issues in accordance with our SLA. This team works closely with our engineering team to More ❯
Uxbridge, Middlesex, United Kingdom Hybrid / WFH Options
APCOA PARKING UK
The Role 2nd Line TechnicalSupportEngineer - Up to £30k per annum - Uxbridge hybrid available Do you have experience in 2nd line support? Do you have good communication skills? Do you pride yourself on your problem solving skills? Do you have a full UK driving license? I f you answered yes, then we may have the … role for you! An opportunity his arisen for a 2nd Line TechnicalSupportEngineer, working in our IT team based in Uxbridge. The TechnicalEngineer is responsible for accepting escalations to existing Incidents and Changes from the 1st line team. They will be responsible for problem resolution and project work. Much of the work required … infrastructure solutions; owning escalations, problems and projects from an early stage through to completion whilst bearing SLA targets in mind. As the second line escalation point for all IT support queries you will work with the first line support team and over 1000 users to maintain and monitor IT systems including remote working solutions, and understand and resolve More ❯
learning opportunities - just to name a few! Job Description Your Career We are looking for a highly motivated and customer-focused professional. As part of the global Cortex XSIAM support team, you will serve our customer base by providing technicalsupport, by answering incoming support inquiries and managing escalations, phone calls, and emails in an effective … first class support. We’ve been recognized for it as an industry leader and we’re dedicated to continuing this standard. In this role, you will work with our technical account managers to personalize our customer’s experience. You will learn your client’s business objectives in and out within their technical environment and focus on mitigating risks … and resolving any technical issues in their networks. You’re close to the deployment of cybersecurity solutions – and we need you to recognize risks before they arise. You get a thrill from seeking out complex issues and finding their resolutions – and you don’t wait for those issues to escalate from our clients. Instead, you find them. You’ll More ❯
Chertsey, Surrey, South East, United Kingdom Hybrid / WFH Options
Tekuchi
An opportunity is open within our team for an enthusiastic TechnicalSupport and Audio/Visual (A/V) Engineer to install, maintain, and support interactive solutions and hardware at our offices, client sales centres, and events across London, the UK, and overseas. Our interactive software runs on touchscreens, tablets, and large format media walls, integrating … with architectural model lighting systems and other devices for seamless presentations. The Role As a TechnicalSupportEngineer, youll work across teams, handling a mix of technicalsupport, IT+A/V installations, management and installation of exhibition rental equipment, and system maintenance. Key Responsibilities: Monitor and maintain client and in-house systems to ensure smooth … operation. Provide first-line technicalsupport, troubleshooting and resolving issues. Install, update, and maintain Tekuchis interactive software remotely and on-site. Set up and maintenance of touchscreens, network hardware, architectural lighting controllers, and A/V equipment. Liaise with client IT teams to ensure optimal network infrastructure for our systems. Assist with in-house IT infrastructure maintenance and More ❯
eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few! Job Description Your Impact Provide designated technicalsupport to customers as outlined by the statement of work and industry best practices Respond to user-reported issues in adherence to established Service Level Agreements Triage customer reported issues … project management skills, with validated results working as a trusted advisor to drive business value for customers, including the ability to interact with client teams at various levels of technical and non-technical depth BS/MS or equivalent experience required or equivalent military experience required Experience with scripting including Python, JSON, YAML, and Bash - plus … years of relevant experience with strong communication and customer service skills Additional Information The Team Our technicalsupport team is critical to our success and mission. As part of this team, you enable customer success by providing support to clients after they have purchased our products. Our dedication to our customers doesn’t stop once they sign More ❯
Milton Keynes, Buckinghamshire, South East, United Kingdom
Technical Futures
A Technical Sales SupportEngineer with an HNC/HND/Degree, Mechanical Engineering background and good communication skills will work on-site to support the sales team and customers for a global leader in automation and control products. The ideal Technical Sales SupportEngineer will be a good problem solver, be confident … phone and by email both internally and externally. Some hands-on testing and diagnostic experience. Exposure to industrial automation, pneumatics and/or control systems beneficial. Previous experience in technical sales support or applications engineering. In this role you will support both the sales team and customers, building a solid understanding of the range of products (with More ❯
both desktop and server networks in a physical and virtual Microsoft environment. We need someone with excellent communication skills who can deal with clients at all levels and strong technical skills that can hit the ground running. It would be advantageous if you have worked in an MSP but that is not essential as long as you have good … trouble shooting skills and can work across a range of technical environments. This will be a great role for a TechnicalEngineer who wants to work in a varied and challenging technical role with the opportunity to learn on the job and train in new technologies to progress your career. You will have the opportunity to … pigeon-holed' doing the same thing all the time. Due to the need to travel to client sites you will require your own transport. To be considered for this TechnicalSupportEngineer role you must have proven skills in supporting, configuring, maintaining and troubleshooting: Skills/Experience Required: Windows Desktop (7/8/10) and Servers More ❯
RH19 1EE, East Grinstead, West Sussex, United Kingdom
Rolls Royce
Job Description Job Summary: To become an integral part of the PowerGen TechnicalSupport team. Providing TechnicalSupport across all aspects of the Rolls-Royce Solutions power generation products and balance of plant associated with the complete power generation systems, from initial conception through to end of life of the products. With responsibility for the day … to-day TechnicalSupport of the Sales solutions, aftersales and parts enquiries raised both internally and externally. Some TechnicalSupport of the wider PowerGen Business unit may be required from time to time to cover annual leave, absence and periods of high demand. Primary product range will be Diesel, Gas power generation, mtu KPP and Battery … working with and ensuring that all HSQE requirements are met with all work that is carried out by the team.Ensure first class customer liaison including fulfilment of all reasonable TechnicalSupport requests.Responsible for providing technicalsupport in the first instance for Sales Solutions, aftersales support and our end user's and customer base on the More ❯
Job Description Job Summary: To become an integral part of the PowerGen TechnicalSupport team. Providing TechnicalSupport across all aspects of the Rolls-Royce Solutions power generation products and balance of plant associated with the complete power generation systems, from initial conception through to end of life of the products. With responsibility for the day … to-day TechnicalSupport of the Sales solutions, aftersales and parts enquiries raised both internally and externally. Some TechnicalSupport of the wider PowerGen Business unit may be required from time to time to cover annual leave, absence and periods of high demand. Primary product range will be Diesel, Gas power generation, mtu KPP and Battery … working with and ensuring that all HSQE requirements are met with all work that is carried out by the team.Ensure first class customer liaison including fulfilment of all reasonable TechnicalSupport requests.Responsible for providing technicalsupport in the first instance for Sales Solutions, aftersales support and our end user's and customer base on the More ❯
Demonstrate deep subject matter expertise in our core technologies, as well as at least one other technology specialty, and develop expertise in a second area of specialty. Provide advanced technicalsupport to customers via phone, online, chat, and email and use tools and advanced expertise to pull and effectively analyse logs, traces, packet captures, etc. to determine root … during isolation, correction, and implementation of any delivered resolution. Develop and maintain consistent and exemplary performance on all key performance indicators, modelling a higher-level achievement for level 1 TechnicalSupport Engineers as well as your peers at the same job level. Properly de-escalate customers through expert communication and resource engagement, ensuring that all customers that you … and escalated cases. Demonstrate a deep understanding of networking technologies and how they are utilized by our products, platform, and customers. Expert at reading and analying network and other technical diagrams to aid in problem diagnosis and resolution, and often provide mentoring to colleagues to improve their technical abilities. Provide training to colleagues in real time as you More ❯
Job Title: Technology Engineer Location: East Cheshire Salary: £32,000 Excellent opportunity to join a well-established and expanding Saas based Data company in East Cheshire. 5 engineers within the tech support team (2nd line). They also respond to less than 70 tickets a day collectively across the team and around 10 are closed per day (In … and reliability of their networks, which supports customers across financial services and other regulated industries. What they are looking for: Someone with a couple of years' experience in Tech support who can hit the grounding running in the following: Strong skills in Active Directory, Technicalsupport, and either Windows or Linux background. 2+ years in technicalsupport or infrastructure roles, ideally supporting compliance-sensitive or financial environments. Microsoft Azure (Basic knowledge). Ideally worked for an MSP or used to dealing with customers. Have a desire to get into more DevOps, Automation and cloud responsibilities. Why Join Us • Be part of a fast-moving company solving real-world compliance challenges for financial institutions and More ❯
staff, working very closely with other departments, and are integral to shaping the direction and the role of technology within the firm. What is the open position? The IT SupportEngineer/TechnicalSupport Analyst position is a fantastic opportunity to join a dynamic team and develop your skills and knowledge. As 1st line support … Word, Excel, PowerPoint, Teams, OneDrive, SharePoint, and Outlook Fundamental understanding of networking and information security principles. What will you be doing? Being first point of contact for all tech support queries via e-mail, phone or messages. Identifying users’ needs and solve problems proactively, by suggesting innovative solutions. Help with reported issues and queries. Diagnose and resolve technical … Setting up and maintain AV and conferencing equipment. Travel within Zone 1 in London to various company locations How will we help you succeed? Online continuous learning subscription to support your growth and career. Mentorship within the team to help with obstacles and learn from them together. An environment where teamplay and individuality are equally cherished. Opportunities to be More ❯
Senior TechnicalSupportEngineer, Executive Support Reigate, England, United Kingdom, RH2 Senior TechnicalSupportEngineer, Executive Support Reigate, England, United Kingdom Full time Description We are seeking a highly skilled and dedicated Senior TechnicalSupportEngineer to join our Executive Support Team. This role is pivotal in ensuring … seamless technology experiences for our executives, from onboarding to daily interactions with technology. The ideal candidate will take full accountability for the end-to-end technology support process, including proactive monitoring of endpoint analytics to prevent any potential impact. At WTW, we trust you to know your work and the people, tools and environment you need to be successful. … process for executives, ensuring a smooth and efficient integration with all necessary technology. This includes setting up devices, configuring software, and providing training on the use of technology tools. TechnicalSupport: Provide comprehensive technicalsupport for executives, addressing any issues that arise in their daily use of technology. This involves troubleshooting hardware and software problems, resolving More ❯
TechnicalSupportEngineer Industrial & IT Networking Location: Southampton (Office-based with future travel) Salary: £30,000 £50,000 (dependent on experience) We are supporting a provider of industrial communication solutions in appointing a TechnicalSupportEngineer to join their team in Park Gate, Southampton . This is a permanent role, offering a varied and … customers with the configuration, implementation, and troubleshooting of communication and networking components used in industrial and operational technology environments. You ll work closely with customers to deliver high-quality technicalsupport from resolving queries and diagnosing issues to advising on maintenance, upgrades, and long-term solutions. Building strong client relationships and identifying additional training or service needs will … be a key part of the role. After onboarding, the role will include some UK travel (approx. 10% initially, growing to 30% over time). Key Responsibilities: Provide technicalsupport for industrial communication and networking products. Guide customers through implementation, configuration, updates, and maintenance. Troubleshoot hardware and software issues in a variety of customer environments. Identify and recommend More ❯
TechnicalSupportEngineer – Industrial & IT Networking Location: Southampton (Office-based with future travel) Salary: £30,000 – £50,000 (dependent on experience) We are supporting a provider of industrial communication solutions in appointing a TechnicalSupportEngineer to join their team in Park Gate, Southampton . This is a permanent role, offering a varied and … customers with the configuration, implementation, and troubleshooting of communication and networking components used in industrial and operational technology environments. You’ll work closely with customers to deliver high-quality technicalsupport—from resolving queries and diagnosing issues to advising on maintenance, upgrades, and long-term solutions. Building strong client relationships and identifying additional training or service needs will … be a key part of the role. After onboarding, the role will include some UK travel (approx. 10% initially, growing to 30% over time). Key Responsibilities: Provide technicalsupport for industrial communication and networking products. Guide customers through implementation, configuration, updates, and maintenance. Troubleshoot hardware and software issues in a variety of customer environments. Identify and recommend More ❯
Techniche Global are supporting an engineering company to appoint a TechnicalSupportEngineer . This role will be supporting our client s customers (primarily B2B industrial customers) with guidance, product advice and support. Our client is seeking someone who is technically minded, with a background in either engineering, technical products, materials or an understanding of products … k per annum plus benefits Location: Winchester- 100% onsite (occasional travels across the UK and Europe) Duration: perm/full-time Requirements: LRTW, Full driving license Key responsibilities: TechnicalSupport UK & European business support provide extensive technicalsupport and backup to UK & European distributor network via phone, email and in person - visiting distributors, training staff … and attending joint customer visits Technical service projects and supportive technical data generation, developing and implementing testing programs Maintaining and populating central knowledge database for product and application information which can be easily accessed by The Company s staff Updating, populating and maintaining Company s master data file Availability for site visits to support Company s sales More ❯
TechnicalSupport & pre-Sales Engineer UK As TechnicalSupport & presales Engineer you enable our partners and customers to install, maintain and expand our security solutions by providing them with training, technicalsupport and consultancy using your expert knowledge of our security solutions. This role combines both in depth technical skills with … employees, while effectively preventing unauthorized access. Our solutions are used worldwide by more than 2,500 leading companies and help organizations optimally combine security and accessibility Your responsibilities Provides technicalsupport for the functioning of systems, networks and/or hardware (including remedying disruptions) to business partners and/or customers; Provide training to colleagues, business partners or … of the own area of expertise; Identify and implement opportunities for improvement to further increase the scalability of the team and our solutions; Play an advisory role in providing technicalsupport in our sales processes; including being part of a presentation/pitch team and delivering compelling product demonstrations; Advise and provide product or selling information to external More ❯
Marlow, Buckinghamshire, South East, United Kingdom
Mitchell Maguire
TechnicalEngineer Masonry Support Systems Job Title: TechnicalEngineer Masonry Support Systems Job reference Number: 514331-4860-2558 Industry Sector: Masonry Support, Stone Support, Lifting Systems, Fixing Systems, Anchoring Systems, Brickwork Support, Restraint Systems, Precast Concrete, Faade, Glass Facades Fixings, Sub-Contractors, Main Contractors, Faade Contractor, Brickwork Contractors, Design Engineers, Consultants … Curtain Walling, Construction Engineering, Civil Engineering, Engineers, Structural Engineer, Engineering Location: Marlow or surrounding areas Remuneration: £35,000 - £40,000 + bonus Benefits: Full Comprehensive Benefits Package The role of the TechnicalEngineer Masonry Support Systems will involve: Senior TechnicalEngineer position dealing with a high quality range masonry support systems Managing projects … from tender through to completion Production of GA layouts and sections, manufacture and setting out drawings Responding to technical enquiries from customers and liaising with suppliers to obtain further technical literature where required Read technical drawings provided by architect, faade and structural engineers drawings, liaising directly with respective parties to develop and detail efficient solutions meeting the More ❯
We are seeking a TechnicalSupportEngineer on behalf of a global manufacturer based in Winchester. In this role, you will provide expert guidance, product advice, and technicalsupport to the company’s clients and customers. We are seeking someone who is technically minded , with a background in either engineering, technical products, materials or … or testing perspective. Location: Winchester (100% onsite, occasional UK/Europe travel) Salary: £35-40k + benefits Type: Full-time, permanent About the Role: You will be providing technicalsupport to UK & European distributors via phone, email, and onsite visits Develop and manage testing programs and technical data Support sales team with site visits and … technical assistance Manage technical helpline and support inbox Update CRM and pass leads to sales teams Prepare presentations, run webinars, and lead training sessions Handle product quality complaints and assist with QC coverage Create and maintain technical datasheets, articles, case studies, and marketing content Represent the company at exhibitions, conferences, and training events Requirements: Science or More ❯
TechnicalSupportEngineer (JavaScript)- Staines/Hybrid- 12 Months- 150- 200 per day A global technical company are looking for an experienced TechnicalSupportEngineer to join their team on an initial 12 month assignment. The successful candidate will resolve technical cases created by customers looking for help to understand or troubleshoot … unexpected behaviours or to answer technical questions about the software and platform. Skills/Experience: 2 - 4+ years customer facing technicalsupport experience Working knowledge of the components in a web applications stack Experience in one (or more) of the following: JavaScript, CSS, HTML, XML Experience in Relational Databases (i.e. MySQL, MariaDB, Oracle) Good experience writing or … etc. Excellent verbal and written communication skills Works well in a team environment Strong personal commitment to quality and customer service Ability to understand and communicate complex issues and technical processes Proven ability to maintain a professional demeanor when handling complex user issues and dealing with customers Huntress Search Ltd acts as a Recruitment Agency in relation to all More ❯
TechnicalSupportEngineer (JavaScript)- Staines/Hybrid- 12 Months- £150-£200 per day A global technical company are looking for an experienced TechnicalSupportEngineer to join their team on an initial 12 month assignment. The successful candidate will resolve technical cases created by customers looking for help to understand or troubleshoot … unexpected behaviours or to answer technical questions about the software and platform. Skills/Experience: 2 - 4+ years customer facing technicalsupport experience Working knowledge of the components in a web applications stack Experience in one (or more) of the following: JavaScript, CSS, HTML, XML Experience in Relational Databases (i.e. MySQL, MariaDB, Oracle) Good experience writing or … etc. Excellent verbal and written communication skills Works well in a team environment Strong personal commitment to quality and customer service Ability to understand and communicate complex issues and technical processes Proven ability to maintain a professional demeanor when handling complex user issues and dealing with customers Huntress Search Ltd acts as a Recruitment Agency in relation to all More ❯
TechnicalSupportEngineer (Eligible for SC Clearance) Competitive Salary + Annual Bonus + Private Healthcare + Pension + Progression + Gym Membership + Full Training Surrey - 4 on, 4 off shifts days/nights This role is a great fit for a TechnicalSupportEngineer who takes pride in their work and is eager … within a niche area of telecommunications is continuing to thrive and further cement themselves as a well named provider. Whilst working in this very important position, providing hands-on technicalsupport and managing internal and customer IT infrastructure. You will ensure 24/7 service availability by responding to inquiries, providing 2nd line support, monitoring networks, and … resolving technical issues. Additional responsibilities include maintaining records, developing technical expertise, improving processes, and supporting 1st and 2nd line teams. An ideal candidate will come from a technical background, ideally within either a telecoms/satcoms or maritime setting. Having network operations or technical engineering experience and or with any relevant satcom equipment/management systems More ❯
TechnicalSupportEngineer (Chemistry/Engineering) Highly Competitive Salary + Excellent Company Benefits Winchester, Hampshire Do you have a Science/Engineering background, looking to work within a niche industry offering technicalsupport to a variety of specialist clients? On offer is an excellent opportunity to join a growing business who offer bespoke training in … is going from strength to strength and are looking to expand their engineering department as demand for their services continue to grow. This position would require you to provide support to a wide range of clients via the phone email and in person. Whilst most of the role is based within the office, it will require some travel to … client sites and to exhibitions. This position would suit someone from a Science/Engineering background, looking to be the go to engineer working within a highly skilled TechnicalSupport department within a niche industry. The Role: Providing Technicalsupport to UK & European Clients Travel to Client Sites & Exhibitions Further training on offer The Person More ❯