UX / Service Designer - Consumer Duty
- Hiring Organisation
- Hays Specialist Recruitment Limited
- Location
- London, South East, England, United Kingdom
- Employment Type
- Contractor
- Contract Rate
- Salary negotiable
UX/Service Designer - Consumer Duty £Market Rate London/Primarily Remote 4 months initially My client is an instantly recognisable consultancy who require a UX/Service Designer to join a business-critical programme for an end client. Key Responsibilities: Own the end-to-end enrolment … journey, from payment request through open banking consent to affordability assessment and confirmed payment plans, optimising for conversion. Design low-friction, compliant UX for sensitive flows, including vulnerability declaration (FCA Consumer Duty, GDPR Art. 9) and financial decision-making. Lead the confirmation and payment experience, including ...