Customer Adoption Consultant Staines-upon-Thames, England, United Kingdom Research and Development
- Location
- Staines-upon-Thames, England, United Kingdom
help you make your moment. Join Team Purple. Join IFS. Job Description Role Purpose The Customer Adoption Consultant helps customers successfully onboard, use and realise value from IFS.ai Logistics. Working within the adoption operating model and with coaching from a Customer Adoption Manager, the Consultant coordinates customer activities … inputs with Product Operations and technical teams, escalating quality or readiness risks early. 2. Enable Product Adoption Help translate customer goals into practical use cases, learning plans, milestones and measures of success. Deliver or coordinate product training, enablement sessions, SOPs and point-of-need guidance. Monitor usage, engagement ...