ServiceNow Customer Experience Lead (UX)
- Hiring Organisation
- MORGAN PHILIPS UK LIMITED
- Location
- Stevenage, Hertfordshire, South East, United Kingdom
- Employment Type
- Temporary
- Salary
- £600 - £650 per day
style. Role Summary The ServiceNow Customer Experience (UX) Lead - ITSM is responsible for shaping, governing, and continuously improving the end-to-end customer and user experience across IT Service Management services delivered through ServiceNow. The role ensures ITSM processes, journeys and digital touchpoints are designed around user needs … ServiceNow user experience Reduced friction, improved self-service, and increased automation value Clear alignment between ITSM services and customer needs Additional Skills: Support UAT in ServiceNow (ITSM) Please note you will receive an automated response advising you that we have received your CV. Morgan Philips Group is a global ...