1 to 25 of 35 User Research Jobs in the South East

Essential skills and experience for the UX Researcher for Commercial Insights: Design Thinking: Knowledge and experience in Design Thinking principles and practices Digital, Data & AI: Experience in product design research for digital, data & AI products, including financial/commercial dashboards Behaviour Design: Experience in behaviour change and behavioural design/research User Research Expertise: Proven experience … in planning and conducting user research across the product lifecycle using a variety of methods, both qualitative and quantitative, from discovery to design, to deployment. Bias Mitigation: Skilled in designing research that minimises bias and surfaces root causes of user behaviour and pain points. Analytical Thinking: Ability to distil complex data into clear insights and identify … important things teams need to know to make decisions. Collaboration: Interpersonal skills with the ability to work effectively with cross-functional teams and stakeholders. Communication: The ability to present research findings in a clear and impactful way. Business Acumen: Understanding of how user insights connect to business goals and product strategy. Tool Proficiency: Familiarity with user research More ❯

basis of our patient-facing digital consultations and doctor-facing decision making tool. Role Purpose We are looking for an experienced, outcome-focused UX Designer/Researcher to lead user research and experience design across our digital healthcare products. This is a hands-on, end-to-end role focused on understanding and improving how patients, clinicians and other … users engage with our services — from early-stage discovery to live product optimisation. This is a fantastic opportunity to manage user research in an established Product led business. You will collaborate closely with Product Managers, Clinical Teams, Data Analysts and Engineers to explore user needs, test hypotheses, and design research-led experiences that deliver measurable value. … You’ll bring the right research methods to the table, champion evidence-based decision-making, and help shape impactful, patient-first solutions across web and service touchpoints. This is not a UI/visual design role. Your focus will be on user flows, service journeys, insight generation, behaviour patterns, and solving real user problems through thoughtful experience More ❯

Senior User Researcher £76,000 GBP Bonus Onsite WORKING Location: Central London, Greater London - United Kingdom Type: Permanent Senior User Researcher Sector: Design, London Salary: Up to £76,000 + 10% Bonus Overview: This role leads user research in public service design, embedding user needs throughout the delivery lifecycle and shaping accessible services. Key Responsibilities … Lead end-to-end user research across project phases. Apply qualitative and quantitative research methods. Translate insights into strategic service improvements. Work with cross-functional teams to validate design decisions. Champion accessibility and user-first approaches. Requirements: 8+ years in user research or service design. Strong portfolio of research-led design outcomes. Expertise More ❯

Senior User Researcher £55,000 - £76,000 GBP 10% Bonus Hybrid WORKING Location: Central London, Greater London - United Kingdom Type: Permanent Senior User Researcher - Design Consultancy Location : London Salary : £55,000 - £76,000 + 10% Bonus Working Pattern : Hybrid/Flexible Working Are you passionate about designing services that truly meet user needs? Do you thrive in … agile environments where your research drives real-world impact? Join a forward-thinking design consultancy that's redefining how public services are delivered. The Opportunity We're looking for a Senior User Researcher to lead research across the full-service lifecycle, from Discovery to Live. You'll work at the heart of multidisciplinary teams, shaping accessible, inclusive … and user-centred services that make a difference in people's lives. This is your chance to influence strategy, guide design decisions, and embed a user-first mindset across high-impact projects in the public sector. What You'll Be Doing Leading end-to-end user research across Discovery, Alpha, Beta, and Live phases Applying a More ❯

Senior User Researcher £60,000 - 75,000 GBP 10% Bonus, Pension, Healthcare Hybrid WORKING Location: Central London, Greater London - United Kingdom Type: Permanent Senior User Researcher £75,000 + bonus London - Hybrid A global design studio is seeking a Senior User Researcher to join a high-performing, cross-functional team dedicated to delivering user-centred services … that make a tangible impact-particularly within the public sector. This role is focused on embedding agile research practices into discovery and design phases, ensuring services are intuitive, accessible, and reduce complexity for users. Key Responsibilities: Lead user research across client-facing projects Define research objectives and select appropriate methodologies Develop and present detailed research plans and approaches Conduct user interviews, workshops, and ethnographic research Analyse findings to generate actionable insights and recommendations Required Experience: Minimum of 8 years' experience leading user research in client-facing roles Proven ability to design and deliver effective research strategies Experience with SaaS or Salesforce is highly desirable Strong communication and presentation skills More ❯

Summary Triad is seeking a skilled Content Designer to join our team working on meaningful public sector digital services. You'll play a critical role in creating clear, concise, user-focused content for government-facing products and services. Your work will directly support the delivery of accessible, usable, and inclusive digital experiences for citizens. You will collaborate with multidisciplinary … teams including user researchers, service designers, developers, and policy experts. You'll be expected to uphold the principles of the GOV.UK content style guide and contribute to agile delivery teams across the entire product life cycle. Key Responsibilities Research & Discovery - Conduct content audits, analyse user needs, and assess the content requirements of public sector services. Content Strategy … Develop and manage content strategies aligned with service and user goals. User-Centered Design - Write and iterate content based on user research, testing feedback, and analytics. Collaboration - Work closely with stakeholders, designers, developers, and policy teams to ensure content meets user and business needs. Accessibility - Ensure content is inclusive and accessible to all users, adhering More ❯

Customer and User Experience Architect Buckinghamshire/Hybrid Our award-winning client is seeking a Customer and User Experience Architect to join their company on a permanent, full-time basis. The Customer and User Experience Architect will deliver design process for change and support the delivery of CX and UX focused initiatives. Responsible for creating compelling and … of customer-led improvements to products, services, and digital experiences. Provide expert CX/UX insights and change recommendations, identifying trends, opportunities, and areas for improvement. Lead and support user research, journey mapping, and persona creation to inform design and improvement initiatives. Collaborate with stakeholders and SMEs to prioritise initiatives, clarify requirements, and test user-centred solutions. … supplier engagement, ensuring adherence to legal and organisational standards. Key skills/requirements: Certified and experienced in CX/UX, Interaction Design, and Business Analysis. Skilled in customer and user experience design, including UI, interaction, and journey design. Proficient in business process analysis, journey mapping, and persona development. Experienced in user research, usability testing, and applying CX More ❯

someone with real design flair to help shape their next phase of growth. The Role As their newest UI/UX Designer, you'll be instrumental in creating exceptional user experiences across multiple platforms: Core Responsibilities: Develop and maintain comprehensive UI/UX design standards and component libraries Create high-quality wireframes, mockups, user flows, and interactive prototypes … using tools like Figma Produce clear, organised design documentation to streamline development handoffs Collaborate effectively with Product and Engineering teams on requirement refinement and user story development Contribute to design reviews and strategic workshops where your input will be valued Support user research initiatives and usability testing to drive data-informed design decisions Implement accessibility principles ensuring … AI-powered design technologies Identify and implement standardised UI frameworks across development teams What You'll Need Must-Have Skills: Proven experience in UI/UX design with strong user-centred design principles An impressive portfolio demonstrating interface design skills, design thinking, and user flow creation Proficiency with modern design tools (Figma, Adobe XD, Sketch) Experience working within More ❯

on candidates to enable our clients to make informed and long-term rewarding recruitment decisions. As a Product Designer youll work closely with our customers and teams from initial research and prototyping through to delivery and iteration, ensuring every solution is relevant, effective, and aligned with our brand identity. Youll use evidence-based decision-making to create simple, consistent … and intuitive designs, stay ahead of UI/UX trends, and embrace emerging technologies to enhance quality and efficiency. Balancing user needs with commercial goals, youll turn ideas into impactful products that deliver lasting value. About the role: Own the end-to-end design process, from discovery to delivery and iteration Understand and solve customer pain points through data … feedback, and user research Test designs with real users throughout the product journey to ensure quality and relevance Build user personas to create tailored, effective solutions for different needs Advocate for customers and users with empathy, curiosity, and strong communication Make research-driven design decisions that keep Verifile at the forefront of the industry Enhance and More ❯

Remote (with occasional travel to Guildford) Permanent | Reporting to Head of Design & Research A forward-thinking digital health organisation is on a mission to transform how care is delivered in the UK. Their flagship product is already improving outcomes in care settings and now, they're looking for a Product Designer to help take their platform to the next … you'll design intuitive, inclusive digital experiences that empower care professionals and support the delivery of person-centred care. You'll work from discovery to delivery conducting in-depth user research, contributing to a scalable design system, and collaborating across product, engineering, and clinical teams. What You'll Be Doing: Leading user-centred design initiatives across the … full product lifecycle Conducting research in real-world care settings to generate actionable insights Designing accessible, inclusive experiences for users with varying digital skills Collaborating cross-functionally to align design with business and user needs Evolving the design system to ensure high-quality, consistent UX/UI About You: Strong user research and design skills across More ❯

The difference you’ll make: You’ll be obsessed about improving our customers’ experiences. Establish customer pain points through the detailed analysis of our customer journeys, analysing user research, customer surveys, web browsing behaviour and more. Collaborating with stakeholders to ensure all activities are compliant and mitigate any risks. Work with our external partner to build, QA & deliver … role: Passionate about delivering a customer centric approach with an analytical mindset. Experience of delivering a CRO testing program, from opportunity identification through to test build. Ability to analyse user behaviour through user research, customer surveys and web/digital analytics. UX and CX understanding and awareness of key digital principles. It would also be nice for More ❯

User Experience Designer London 45,000 - £48,000 Are you a passionate UX Designer looking to take your next step in a dynamic and fast paced environment? We’re looking for aUser Experience Designer to join a globally based team working on innovative and user focused digital products.You’ll be involved in all stages of the design process … from research and ideation to wireframes, prototypes, and execution. This is an exciting opportunity to make a real impact on products used by global audiences. The Role: Identifying UX issues and proposing effective, user-focused solutions Conducting user research, mapping customer journeys, and gathering insights Designing wireframes, user flows, prototypes, and high-fidelity visuals Iterating … based on user feedback, analytics, and stakeholder input Championing the user while aligning with business goals and technical constraints Maintaining consistency by contributing to and following design systems and style guides Presenting design ideas clearly to stakeholders and internal teams Collaborating closely with UX peers, product managers, and developers What We’re Looking For: 3+ years of experience More ❯

pd Outside IR35 Our client is looking for a strategic and experienced Senior Product Designer to join their team. In this role, you'll lead the design of complex user journeys, contribute to product strategy, and elevate design quality across your area. Key Responsibilities: Deliver polished, user-centred design solutions across large, complex journeys Drive product thinking by … aligning design with business and user goals Collaborate closely with cross-functional teams including PMs, engineers, and researchers Mentor junior designers and foster a culture of constructive feedback Influence product direction and contribute to roadmap planning Champion inclusive design and accessibility best practices Contribute to and improve design systems and documentation Lead user research efforts and ground … Proven experience in senior-level product design roles Strong portfolio demonstrating end-to-end product design work Excellent communication and collaboration skills Deep understanding of design systems, accessibility, and user research Ability to lead through influence and drive strategic impact Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this More ❯

passionate Product Designer looking for your next step in a dynamic, fast-paced environment? We’re hiring a Product Designer to join a globally distributed team working on innovative, user-focused digital products used by audiences worldwide.You'll play a key role across the full design lifecycle from research and ideation through to wireframes, prototypes, and final execution … making a real impact on the user experience of global platforms. Key Responsibilities: Identify UX challenges and propose effective, user-centred solutions Conduct user research, map customer journeys, and generate actionable insights Design wireframes, user flows, prototypes, and high-fidelity visuals Iterate based on user feedback, analytics, and stakeholder input Champion the user … product managers, and developers What We’re Looking For: 3+ years’ experience in UX/Product Design, ideally in a tech-driven or agile environment A strong portfolio showcasing user centred design and full project lifecycle work Solid understanding of interaction design, accessibility, and UX best practices Experience using qualitative and quantitative data to inform design decisions Awareness of More ❯

Sector: Public Sector/Government Projects We are currently looking for experienced Service Designers to support ongoing public sector digital transformation projects . You will be part of agile, user-centred teams helping to shape services that improve outcomes for citizens. Key Requirements: Strong experience delivering service design in complex, multidisciplinary environments Ability to map and improve end-to … end user journeys and design services at scale Confident working to GDS (Government Digital Service) standards Comfortable collaborating with policy, operational, technical, and research colleagues Exposure to User Research and user needs discovery is highly desirable Must hold active SC Clearance Project Details: High-profile digital government services Long-term programme work with collaborative teams … Opportunity to contribute to meaningful, user-led change If you're a Service Designer with current SC clearance and experience in the public sector, get in touch to discuss this opportunity. Reference: AMC-AQU- sdnt Postcode: EC1 #adqu More ❯

product roadmap to enhance our legal services strategies and tools. You will act as a bridge between the legal businesses and the engineering teams, ensuring that our products meet user needs and align with our business objectives. Your role will involve collaborating with stakeholders, gathering requirements, and overseeing the product lifecycle from conception to launch.We offer a hybrid working … define and maintain a clear product strategy and roadmap that aligns with broader business goals and customer needs Gather and document epics, features. Work alongside business analysts to create user stories and prioritize the backlog Communicate effectively with technical and non-technical audiences, ensuring that information is clear, concise, and relevant Work with cross-functional teams including engineers, delivery … managers, project managers, 3rd party vendors to deliver high-quality products Ensure that products meet user experience standards and business strategies Measure success and adjust priorities as needed to achieve strategic objectives? Conduct user research, market research and competitive analysis to inform product decisions? Analyse product performance metrics and user feedback to drive continuous improvement More ❯

looking for a Senior Service Designer to join a cross-functional delivery team working on impactful public sector programmes. In this role, you'll take a lead in shaping user-centred services that support critical systems and improve the lives of citizens. You'll bring design thinking into complex environments, helping align user needs with strategic and technical … delivery. The Role As a Senior Service Designer, you will: Lead service design efforts across discovery, alpha, beta, and live phases Plan and conduct research, co-creation, and design activities with users and stakeholders Map end-to-end services and ecosystems to uncover gaps, opportunities, and user pain points Develop service blueprints, journey maps, personas, and other artefacts … and delivery processes What We're Looking For You should have: 5+ years of hands-on service design experience, preferably in complex or regulated environments Proven ability to deliver user-centred services from research through to implementation Confidence in applying accessibility and inclusive design standards (e.g. WCAG) Experience working with government digital standards and service assessments Strong communication More ❯

work on public sector services that have real impact - from healthcare to justice to local government - helping to design accessible, inclusive, and meaningful experiences. If you're passionate about research-led design, collaborating with multidisciplinary teams, and delivering services aligned to GDS standards, we'd love to hear from you. What you'll be doing Designing user journeys … wireframes, and prototypes that meet real user needs Conducting and synthesising user research across diverse audiences Collaborating with researchers, service designers, developers, and delivery teams Advocating for accessibility, inclusion, and evidence-based design Supporting projects through discovery, alpha, beta, and live phases What we're looking for Proven experience designing end-to-end digital services Comfortable working More ❯

Bracknell - 3-4 days on site (hybrid) £50,000 to £55,000 per annum The Role As Product Owner, you will sit at the intersection of business, technology, and user experience. You will work closely with software engineers, UX designers, and business stakeholders to define, prioritize, and deliver digital solutions that provide real value to members. Key Responsibilities: Define … and communicate a clear product vision aligned to business objectives. Translate business requirements into epics, user stories, and acceptance criteria. Own and manage the product backlog across multiple digital platforms. Collaborate with development teams throughout the agile lifecycle. Use data and analytics to monitor performance and inform improvements. Act as a bridge between technical and non-technical teams, ensuring … . Excellent stakeholder management and communication skills. Familiarity with APIs, CRM integrations, and third-party data platforms. Desirable: Experience with associations, non-profits, or membership organizations. UX knowledge and user research experience. Familiarity with tools like Jira, Confluence, Figma, and analytics dashboards. If you're a results-driven Product Owner ready to make an impact, please get in More ❯

looking for a passionate UX Engineer to play a key role in that journey. The Role As the UX Engineer, you will be responsible for designing and shaping exceptional user experiences across the company's AR-driven platforms. You'll work closely with engineers, product managers, and domain experts to create intuitive, engaging interfaces that help improve safety and … efficiency in complex industrial environments. Your core responsibilities will include: Leading UX design for mobile and AR applications from concept through to implementation. Creating wireframes, user flows, prototypes, and high-fidelity designs. Collaborating with the development team to ensure seamless integration of design and functionality. Conducting user research and usability testing to gather feedback and iterate designs. … Advocating for user-centred design principles throughout the product development lifecycle. You'll play a vital part in defining how emerging technologies like AR and AI can be made more accessible and effective for the end user. The Person We're looking for a creative and technically proficient designer with a passion for innovation and a drive to make More ❯

squads to build brilliant customer experiences, drives innovation and upskill on agile mentality, practices and delivery. Lead our product discovery and collaborate very closely with the Customer team on user research and customer testing to bring the voice of the customer into the Agile squads. Take accountability for the product backlog by creating, prioritising and clearly communicating initiatives … epics, user stories & acceptance criteria to deliver maximum value. Drive an approach to product development that is strongly data and insight driven, using methods such as prototyping, user testing and A/B testing. Accountability for setting and delivering objectives & key results, as well as for the implementation and utilisation of appropriate analytics and reporting of the product. … decision making. Someone who can build strong, long lasting business relationships and who can confidently challenge and influence colleagues of all levels. Excellent at generating high quality documentation including user stories, use cases and flow diagrams. What’s in it for you?: Competitive salary that reflects your skills, experience and potential. Discretionary bonus scheme that recognises your hard work More ❯

squads to build brilliant customer experiences, drives innovation and upskill on agile mentality, practices and delivery. Lead our product discovery and collaborate very closely with the Customer team on user research and customer testing to bring the voice of the customer into the Agile squads. Take accountability for the product backlog by creating, prioritising and clearly communicating initiatives … epics, user stories & acceptance criteria to deliver maximum value. Drive an approach to product development that is strongly data and insight driven, using methods such as prototyping, user testing and A/B testing. Accountability for setting and delivering objectives & key results, as well as for the implementation and utilisation of appropriate analytics and reporting of the product. … decision making. Someone who can build strong, long lasting business relationships and who can confidently challenge and influence colleagues of all levels. Excellent at generating high quality documentation including user stories, use cases and flow diagrams. Additional Information What’s in it for you?: Competitive salary that reflects your skills, experience and potential. Discretionary bonus scheme that recognises your More ❯

Translate product strategy into actionable plans and deliver high-quality outcomes. • Lead daily product development activities such as backlog grooming, sprint planning, and release preparation. • Conduct discovery activities (e.g., user research, interviews, data analysis) to inform prioritization and product direction. • Define success metrics, make data-informed decisions, and write clear requirements and user stories. • Collaborate with Design … decision-making. Preferred Qualifications • Experience with product analytics tools (e.g., Mixpanel, Amplitude, Google Analytics). • Familiarity with tools such as Jira, Confluence, or similar. • Background in technology, software, or user-centered design. Physical Requirements • Prolonged periods of sitting at a desk and working on a computer. • May occasionally need to participate in meetings across multiple time zones. As a More ❯

add context and depth to project work, accelerating delivery and insight. Nice to have: Discovery & Alpha Project Involvement: Background in leading or contributing to Discovery and Alpha phases, including user research, prototyping, and service design. GDS Familiarity: Experience working within UK government digital frameworks and adherence to GDS service standards. Qualifications & Certifications: A degree or equivalent qualification related More ❯

add context and depth to project work, accelerating delivery and insight. Nice to have: Discovery & Alpha Project Involvement: Background in leading or contributing to Discovery and Alpha phases, including user research, prototyping, and service design. GDS Familiarity: Experience working within UK government digital frameworks and adherence to GDS service standards. Qualifications & Certifications: A degree or equivalent qualification related More ❯