Milton Keynes, Buckinghamshire, United Kingdom Hybrid/Remote Options
Triad Group Plc
sector? As a Service Designer at Triad, you will play a significant role in our client assignments. You will be responsible for designing end-to-end services, ensuring that user needs, business goals, and technology capabilities align to create seamless and impactful experiences. Could you be Triad's next "Rising Star of the Year?" Our very own Head of … UX, Lucille Harvey, was recognised for personal excellence at "The Chartered Institute for IT & Computing Awards." Key Responsibilities: User-Centred Service Design - Design and prototype end-to-end services, ensuring usability, accessibility, and efficiency. Research & Discovery - Conduct userresearch and stakeholder engagement to understand pain points and opportunities for service improvement. Service Mapping & Blueprints - Develop service … maps, blueprints, and process flows that define interactions across multiple touchpoints. Journey Mapping - Define user journeys and identify opportunities for service improvement. Stakeholder Collaboration - Work with users, product owners, business stakeholders, technical teams, and business analysts to shape service experiences. Prototyping & Testing - Create prototypes (low/high fidelity) and facilitate usability testing to refine service solutions. Designing for Accessibility More ❯
Milton Keynes, Buckinghamshire, United Kingdom Hybrid/Remote Options
Triad
relevant domain knowledge to add context and depth to project work, accelerating delivery and insight. Nice to have: Background in leading or contributing to Discovery and Alpha phases, including userresearch, prototyping, and service design. Experience working within UK government digital frameworks and adherence to GDS service standards. Qualifications & Certifications A degree or equivalent qualification related to the More ❯
Bletchley, Buckinghamshire, United Kingdom Hybrid/Remote Options
Triad
relevant domain knowledge to add context and depth to project work, accelerating delivery and insight. Nice to have: Background in leading or contributing to Discovery and Alpha phases, including userresearch, prototyping, and service design. Experience working within UK government digital frameworks and adherence to GDS service standards. Qualifications & Certifications A degree or equivalent qualification related to the More ❯
continuous improvement are core to how the team operates. This role suits someone who is confident in their technical delivery, enjoys solving complex problems, and is passionate about improving user outcomes. You'll work closely with designers, researchers, engineers, and product specialists to deliver high-quality, secure, user-centred digital services. Active SC clearance is required. Applicants without … current SC cannot be considered. Key Responsibilities Build high-quality digital services aligned with UK government service standards. Collaborate within Agile, multi-disciplinary teams (engineering, UX, research, product). Contribute to product discovery through observation, experimentation, and rapid feedback loops. Support continuous improvement with frequent releases and iterative delivery. Develop reliable, maintainable code and contribute to architecture discussions. Participate … in code reviews, debugging, testing, and DevOps practices. Essential Skills Ways of Working Experience delivering digital services in Agile environments. Strong background working in product-led, user-research-driven teams. Comfortable operating in high-paced delivery environments with frequent releases. Experience working within DevOps-driven, collaborative teams. Technical Skills Strong experience building and debugging systems in Golang . More ❯