Systems Support & Process Improvement Analyst
- Hiring Organisation
- Equals One Ltd
- Location
- South East London, London, United Kingdom
- Employment Type
- Permanent, Work From Home
managing escalated issues through HubSpots ticketing system. This role works closely with store managers, the operations team, and accounting to troubleshoot and resolve inventory, workflow, and system issues related to Acumatica and our POS. The ideal candidate combines strong technical aptitude, business process understanding, and foundational finance and accounting knowledge … system-related issues, managing and resolving escalated tickets through HubSpot. Work directly with store managers to troubleshoot inventory discrepancies, data sync errors, and workflow issues within Acumatica and the POS. Identify root causes of recurring issues and recommend process or configuration improvements. Escalate complex ERP and POS issues to external ...