1 of 1 Customer Insight Jobs in South Lanarkshire

Remote Technical Customer Success UK

Hiring Organisation
grabjobs
Location
Hamilton, South Lanarkshire, UK
building toward self-securing software. Join an all-star team. Take real ownership. Push boundaries. Build things that matter. As our first Customer Success manager in the UK, you’ll be a crucial bridge between our customers and Aikido Security’s platform, driving adoption, ensuring value realization, and protecting … Aikido while addressing and resolving any challenges they face. Responsibilities Engage with 'accounts at risk' to prevent churn. Drive product adoption and maximize customer value. Escalate complex issues. Debug and resolve workflow issues. Drive onboarding and deployment for new clients. Deliver training sessions to customer teams. Share customer ...