Join us a G7 Technology DeliveryManager for our client the Home Office. At Peregrine, were always seeking Specialist Talent that have the ideal mix of skills, experience, and attitude, to place with our vast array of clients. From Business Analysts in large government organisations to Software Developers … portfolio of clients as a specialist consultant, working on a wide array of complex projects across multiple industries. The Role: As a Senior Technology DeliveryManager, you will be responsible for delivering products within agreed timescales, to cost and quality standards. Depending on the product, you may be … responsible for 2-3 smaller delivery teams, or alternatively a single delivery team to deliver a more complex/technical product. You will work in close partnership with Product Managers in order to deliver value against the product vision. You will work with senior stakeholders, effectively translating technical More ❯
Orpington, London, United Kingdom Hybrid / WFH Options
Fresh People Ltd
Service DeliveryManager ITMS Are you a proactive, client-focused IT professional with a strong background in service delivery? We are recruiting for an experienced Service DeliveryManager to lead IT support operations and ensure exceptional service performance for a busy, multi-site IT environment. … key business customers, leading both local and offshore teams, and driving performance against service KPIs. The Role Youll take charge of managing IT service delivery end-to-end from 1st and 2nd line support to incident resolution and client reporting. Youll be the go-to escalation point for service … issues, deliver monthly service reports to clients, and help identify opportunities to improve and expand services. Key Responsibilities Ensure high-quality, 24x7x365 IT service delivery across internal and external clients. Manage daily performance, SLAs, and KPI reporting across support functions. Lead Service Desk and Field Engineering teams across UK More ❯
Role Title: Service DeliveryManager Duration: 6 Months Location: Remote/Croydon (1-2 Days per Month onsite) Rate: £600 Per Day - Umbrella only Would you like to join a global leader in consulting, technology services and digital transformation? Our client is at the forefront of innovation to … address the entire breadth of opportunities in the evolving world of cloud, digital and platforms. Role purpose/summary Service Management: * Oversee the delivery of Level 3 support IT services in accordance with ITIL best practices. * Ensure services meet agreed-upon service levels and customer expectations. Incident and Problem … to IT services, ensuring minimal disruption. * Facilitate change processes and communicate changes to stakeholders. Performance Reporting: * Generate and analyze performance reports to track service delivery metrics. * Present findings to senior management and stakeholders. Continuous Improvement: * Identify opportunities for process improvements and implement best practices. * Foster a culture of continuous More ❯