IT Support Services Apprentice
- Hiring Organisation
- Richmond and Wandsworth Councils
- Location
- Town Hall, Wandsworth High Street, London, England
- Employment Type
- Advanced Apprenticeship
- Salary
- £19,747 a year
Provide first-line IT support to council staff via phone, email, and in person Log, track, and resolve incidents and service requests using IT service management tools Escalate unresolved issues to appropriate teams while maintaining ownership and communication Assist with hardware and software installations, configurations, and troubleshooting Maintain accurate records ...