2 of 2 Business Strategy Jobs in South Shields

Head of Customer Success

Location
South Shields, England, United Kingdom
Company: PE-backed Regulatory Technology business approaching £45M ARR , with ambitious plans to reach £100M ARR by 2030 . Market-leading SaaS platform helping organisations reduce cyber risk through security awareness and compliance. A Customer organisation of 40+ people spanning Customer Success, Account Management, Onboarding and Managed Services. Significant … investment into the customer technology stack, including Salesforce, Gong and Hook, creating a genuinely data-driven Customer Success function. A business that believes Customer Success should drive commercial outcomes, not just customer happiness. The Opportunity: Taking the lead for the Scaled Customer Success function, you'll define ...

Infrastructure Engineer

Location
South Shields, England, United Kingdom
firm. This role supports Client’s National Technology team, a dynamic internal service function responsible for deploying and managing critical technology solutions that drive business operations and strategic growth As part of the Datacentre & Cloud team, the Infrastructure Specialist will focus on ensuring the performance, security, and availability … systems and datacentre services. The role includes implementing new technologies, maintaining infrastructure components, and ensuring systems remain aligned with Client’s IT security and business objectives .Key Responsibilities: It is essential for the staff to have a clear and crisp understanding of Client’s business, culture, and technology ...