Virtual Team Management Jobs in South Wales

4 of 4 Virtual Team Management Jobs in South Wales

Salesforce Engineering Manager

Cardiff, Wales, United Kingdom
Hybrid / WFH Options
Franklin Fitch
mission-driven, globally connected organisation that is expanding its in-house Salesforce capability. We're looking for a Salesforce Engineering Manager to lead a new UK-based Salesforce team, driving delivery of business-critical digital projects. This is a permanent role at a senior level, offering the chance to shape a strategic Salesforce environment and lead a skilled … collaborative team. 🔧 What You’ll Do: Lead a team of 6 Salesforce professionals based in Cardiff, delivering major implementation and enhancement projects. Oversee project and support development workstreams while ensuring alignment with business goals. Foster team development, manage performance, and support recruitment and onboarding. Drive Agile and DevOps practices across development lifecycles. Collaborate with global stakeholders … technical leadership role. Experience with DevOps Strong background in managing development teams and coordinating delivery. Knowledge of Agile Scrum methodologies (Scrum Master certification preferred). Familiarity with software management tools like Azure (or equivalent). Excellent problem-solving, analytical, and communication skills. Preferred: Experience managing geographically distributed teams. Ability to work effectively with internal stakeholders and external service More ❯
Posted:

IT Helpdesk Manager

Pencoed, Mid Glamorgan, United Kingdom
Onyx-Conseil
passion and heart. About the Role: As a Helpdesk Manager, your role goes beyond technical troubleshooting-you are the driving force behind a customer-centric, high-performance support team, balancing both on-site and remote staff. Your leadership ensures seamless communication, exceptional service delivery, and continuous growth within the team of Advisors, Technicians and Team Leaders. Key Responsibilities: Deliver Exceptional Customer Support: Set high service standards and ensure every interaction reflects professionalism, efficiency, and world-class service. Manage & Support Remote Team Members: Implement strategies to keep remote staff engaged, productive, and connected, fostering a strong team dynamic across locations. Develop & Motivate the Team: Recruit, train, and mentor … ensuring alignment in goals and support quality. Lead with Empathy & Excellence: Promote a culture of accountability, innovation, and personal growth across all support roles including Advisors, Technicians and Team Leaders. Enhance Customer Experience: Continuously refine support strategies to maintain fast resolutions and outstanding user satisfaction. Implement Best Practices & Technology: Leverage collaboration tools to streamline workflows, improve remote troubleshooting More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

IT Helpdesk Manager

Bridgend, Mid Glamorgan, Wales, United Kingdom
Flotek
passion and heart. About the Role: As a Helpdesk Manager, your role goes beyond technical troubleshooting-you are the driving force behind a customer-centric, high-performance support team, balancing both on-site and remote staff. Your leadership ensures seamless communication, exceptional service delivery, and continuous growth within the team of Advisors, Technicians and Team Leaders. Key Responsibilities: Deliver Exceptional Customer Support : Set high service standards and ensure every interaction reflects professionalism, efficiency, and world-class service. Manage & Support Remote Team Members: Implement strategies to keep remote staff engaged, productive, and connected, fostering a strong team dynamic across locations. Develop & Motivate the Team : Recruit, train, and mentor … ensuring alignment in goals and support quality. Lead with Empathy & Excellence: Promote a culture of accountability, innovation, and personal growth across all support roles including Advisors, Technicians and Team Leaders. Enhance Customer Experience: Continuously refine support strategies to maintain fast resolutions and outstanding user satisfaction. Implement Best Practices & Technology: Leverage collaboration tools to streamline workflows, improve remote troubleshooting More ❯
Employment Type: Permanent
Salary: £35,000
Posted:

IT Helpdesk Manager

Bridgend, Wales, United Kingdom
Flotek
passion and heart. About the Role: As a Helpdesk Manager, your role goes beyond technical troubleshooting-you are the driving force behind a customer-centric, high-performance support team, balancing both on-site and remote staff. Your leadership ensures seamless communication, exceptional service delivery, and continuous growth within the team of Advisors, Technicians and Team Leaders. Key Responsibilities: Deliver Exceptional Customer Support : Set high service standards and ensure every interaction reflects professionalism, efficiency, and world-class service. Manage & Support Remote Team Members: Implement strategies to keep remote staff engaged, productive, and connected, fostering a strong team dynamic across locations. Develop & Motivate the Team : Recruit, train, and mentor … ensuring alignment in goals and support quality. Lead with Empathy & Excellence: Promote a culture of accountability, innovation, and personal growth across all support roles including Advisors, Technicians and Team Leaders. Enhance Customer Experience: Continuously refine support strategies to maintain fast resolutions and outstanding user satisfaction. Implement Best Practices & Technology: Leverage collaboration tools to streamline workflows, improve remote troubleshooting More ❯
Posted:
Virtual Team Management
South Wales
10th Percentile
£39,625
25th Percentile
£46,563
Median
£58,750
75th Percentile
£71,563
90th Percentile
£78,875