South West London, London, United Kingdom Hybrid / WFH Options
Robert Half
Customer Success Executive - TOP SaaS Company! Passionate about customer service? Want to work for a leading global company in a fast-paced, tech-driven environment? This is an exciting opportunity to join a well-established, innovative company specializing in patent information solutions . As a Customer Success Executive , you'll be at the heart of … ensuring outstanding customer experiences, driving satisfaction, and building lasting client relationships. The ideal candidate must be fluent in English And ONLY ONE of the following languages: -French -German -Spanish -Portuguese What's in it for you? Engage with Global Clients - Support a diverse customer base, ensuring they get the most from our products. Hybrid Role - A mix of … customer support, account management, and product expertise. Career Growth - Work with cutting-edge SaaS solutions and enhance your skills in customer success and sales. Great Benefits - Competitive salary, pension, private medical, dental & travel insurance, life insurance , and more! What You'll Be Doing: Provide exceptional customer support , troubleshooting issues and offering solutions. Build relationships with smaller accounts More ❯
Poundbury, Dorchester, Dorset, England, United Kingdom
Provide
Customer Success Executive - HybridLondon, £30,000pa Are you a driven Customer Success Executive with experience in working with clients to achieve their goals through innovative solutions? Do you have a passion for delivering exceptional customer experiences and driving business growth? If you're excited about joining a fast-paced and dynamic company, please read on. … My client, a cutting-edge Tech company, is looking to hire a Customer Success Executive to play a key role in ensuring their clients achieve their objectives. You will work closely with cross-functional teams to deliver exceptional customer success, develop expertise in our solutions, and provide training and support to clients. You will also conduct market … research, analyze client performance, and provide insights to inform business decisions. The ideal candidate will be customer-obsessed, results-driven, and have experience in working in a fast-paced environment. You should have excellent communication and intermediate knowledge of excel and organizational skills, be open-minded, and adaptable. Previous experience in a SaaS or platform business is desirable, and More ❯
Working for an excellent company based in Heathfield, Newton Abbot this role is to provide customer service support while maintaining and managing company databases with accuracy and efficiency. The role requires a strong focus on customer satisfaction, data integrity, and operational support. This role is 6 months but working directly for an excellent organisation Key Responsibilities: Customer Service: Respond to customer inquiries via phone and email promptly and professionally. Resolve customer issues and complaints with empathy and efficiency. Document customer interactions, feedback, and issues accurately. Follow up with customers to ensure satisfaction and resolution of concerns. Collaborate with internal departments (e.g., sales, technical support) to resolve customer needs. Database Management: Enter, update … and maintain customer and operational data in the companys databases. Perform regular audits to ensure data accuracy and integrity. Generate reports and summaries for management based on database queries. Identify and correct data entry errors. Work with IT and other teams to improve database processes and customer service tools. Qualifications and Experience: Customer service Database experience Open More ❯